CARMILA RAYNOR
**** ***** ******* ***** **********, Ohio 45342
**********@*****.***
EXPERIENCE
December 2025 - Present
Customer Service Associate • Noah’s Ark 32 Reid St. Hamilton, Bermuda HM12 Responsible for greeting customers and giving knowledgeable advice for their pets’ needs. Stocking, fronting and merchandising as well as keeping backstock organized. Taking and keeping track of on hold or special orders. Cleaning floor, bathrooms and breakroom.
March 2025 – November 2025
Barista • Milan Milan 3 Front St. Hamilton, Bermuda HM12 Greeting customers, taking and making their orders in a timely manner. Ensuring area is clean and stocked.
September 2023 – December 2024
Receptionist and Kennel Worker • Bermuda SPCA 32 Valley Rd. Bermuda PG05 Responsible for greeting and assisting all guests and volunteers, answering, and or, directing calls, taking payments or donations, as well as keeping the daily log, and filing it with accounts. I help, as well, wherever needed such as some cleaning, or taking food/bedding donations to their proper place.
As a kennel worker, my responsibilities were making sure the animals (dogs, cats, rabbits, chinchillas, guinea pigs and sometimes goats) were fed in clean bowls with clean bedding in clean kennels or runs. I exercised them and bathed if necessary. I gave medications if needed and some training. I washed bedding etc. daily, folded and organized. November 2022 - February 2023
Veterinary Assistant Externship • ETTRICK ANIMAL HOSPITAL 75 Middle Rd. Bermuda WK06
During my externship there were many required skills I was to demonstrate my ability to perform. Some are canine and feline restraint, nail trimming, expressing anal sacs, wrapping surgical kits and drapes and lab procedures.
December 2022 - February 2023
Kennel Worker • ETTRICK ANIMAL HOSPITAL 75 Middle Rd. Bermuda WK06 Responsible for the welfare of both dogs and cats boarding in the kennel by ensuring their cage bedding and litter box is clean, as well as feeding the proper diet, administering medication and 2
taking each dog on walks throughout the day. I was also responsible for making sure the laundry was done and put away, the yard was clear of feces and all litter boxes were cleaned. 2013 - 2020
Maintenance Associate • SAM’S CLUB 1111 Miamisburg-Centerville Rd. Washington Township, Oh. 45459
Responsible for all custodial maintenance within the Sam’s Club facility. I have received special recognition for both the cleanliness of Sam’s Club, going above and beyond to assist other associates in maintaining their areas, as well as exceptional customer service. 2006 - 2013
Various Positions • SAM’S CLUB 1111 Miamisburg-Centerville Rd. Washington Township, Oh. 45459
I held the position as a CAKE DECORATOR. I was responsible for taking, filling, and decorating customer cake orders, as well as keeping the display case full of a variety of dessert items for club members. I was also responsible for keeping inventory of all food items in the bakery. I held a position as a CASHIER. I was responsible for greeting the member, handling transactions, and accurately processing club member purchases. I was one of the top “Plus Membership” sales associates. As one of the top associates, I successfully trained other associates in selling “Plus Memberships”. I have received many compliments on my customer service etiquette. I have held the position of FLOOR ASSOCIATE in which I was responsible for stocking shelves, organizing products for easy customer selection, maintaining product inventory to make sure shelves were adequately stocked within a timely fashion, making sure all products were presentable in appearance, and making myself always available and knowledgeable to assist members with any questions or concerns.
2005 - 2006
Laundry Service • HARBORSIDE HEALTHCARE 3800 Park East Dr. Cleveland, Oh.44122
I washed dried and folded resident’s sheets, towels, bandages, etc. EDUCATION
June 1995
High School Diploma, Parma High School
February 2023
Veterinary Assistant Diploma, Ashworth College
3
SKILLS
• Leader in Customer Service
• Great Organizational Skills
• Can Work Alone or with Others
• High Moral Work Ethic
• Expert Cleaner
• Great Pride in My Work