Service Representative Medical Coding
Resume:
Vincent Dela Cerna Abendan
Citizenship: Filipino
Date of Birth: June 27, 1986
Visa : Transferable
Hor Al Anz st. 16A, Dubai, U.A.E.
************@*****.***
Position Applying: Customer Service Representative
To obtain a position in a well-reputed organization where I can utilize my skills acquired from
past professional experiences to achieve the corporate goals and contribute to its success.
I have served my position in the best of my ability and was promoted to a Cabin Leader in
my station.
Maintain excellent written and oral communication skills, problem resolution abilities and a
high level of confidentiality. Leads by example and establishes a professional work ethic.
Proficient in using Microsoft office applications such as MS Word, Excel, Power Point.
CAREER HISTORY
CLINICAL PATHOLOGY SERVICES LLC
Medical Laboratory Assistant November 2020 – Up to the Present
Accommodate and assist the patients in filling the form.
Encoding customer information in the system.
Receive incoming calls for inquiries and schedules
Send documents and samples to the laboratory
Provide proactive customer outreach
Handles customer complaints and suggestions
Answering customer’s inquiry and services offered.
AL TADAWI SPECIALTY MEDICAL CENTER
Receptionist cum Medical Coding Assistant (OJT)
November 2, 2021 – November 30, 2021
Receiving visitors and answering inquiries.
Answering incoming and doing outbound calls
Incoming and outbound emails inquires
Encoding customers data
Checking insurance coverage and policies
Document processing and bills release to customers
Scheduling appointments for lab work, surgeries, and other medical consultations
Transcribing doctor's recommendations or medical records
Arranging hospital admission or transfers for patients
EDUCATION:
Medical Coding Management Professional Diploma
Filipino Academy
Al Rigga, Diera UAE
January 8, 2021 to April 23, 2021
Caregiving
ASIAN COLLEGE OF TECHNOLOGY
Cebu, Philippines
Certification:
Level 2 International Award in Emergency First Aid, Defibrillation and CPR
HSS Health & Safety Solutions
Garhoud Diera Dubai, UAE
Al Tadawi Health Care
Al Garhoud Dubai, UAE
Billing Coder Intern
Februay 2022
SKILLS
Well-developed oral and written communication skills in English
Computer Literate
Ability to meet deadlines and commitments
Ability to manage conflict and take responsibility of capacity to develop
additional skills as required
Ability to analyze and pay attention to detail as well as organizational skills,
manual dexterity and good eyesight
Character reference: To be furnished when applicable
Contact this candidate