Phlebotomy-trained Patient Care Specialist

Lianna Turner

Columbus, OH

Phone: 614-***-****

Email: **************@*****.***

Professional Summary

Detail-oriented and motivated phlebotomy-trained professional with strong laboratory and customer service experience. Skilled in specimen collection, patient identification, infection control, and maintaining accurate documentation. Committed to supporting laboratory operations and delivering high-quality patient care.

Certifications & Training

Phlebotomy Training Program — 120 Hours

- Successfully completed 120-hour phlebotomy training program

- Passed phlebotomy certification exam

- Trained in venipuncture and capillary puncture techniques

- Proper patient identification and specimen labeling

- Infection control, OSHA, and safety compliance

- Specimen handling, processing, and transport

Clinical & Relevant Experience

Phlebotomy Student / Clinical Training

- Performed venipuncture and capillary collections under supervision

- Verified patient identity and followed lab protocols

- Labeled, processed, and prepared specimens for transport

- Maintained clean and sterile work areas

- Followed HIPAA, infection control, and safety guidelines

Work Experience

Wendy’s — Crew Member

September 11, 2023 – May 10, 2024

- Delivered excellent customer service in a high-volume environment

- Maintained accuracy while handling transactions and orders

- Followed food safety, cleanliness, and sanitation standards

- Demonstrated teamwork, reliability, and time management

Island Vibes Restaurant — Team Member

July 8, 2025 – September 6, 2025

- Supported fast-paced operations while maintaining attention to detail

- Provided professional and courteous customer interactions

- Followed cleanliness, safety, and organizational procedures

Key Laboratory & Professional Skills

- Venipuncture & Capillary Collection

- Specimen Labeling & Handling

- Patient Identification & Care

- Infection Control & OSHA Compliance

- HIPAA Awareness

- Attention to Detail

- Time Management

- Professional Communication

- Team Collaboration

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