SUMMARY
With ** years of experience in the IT/Telecommunications/Sales/Customer Service Industry, I am dynamic and detail-oriented. Target-driven and motivated to deliver exceptional customer service proven to result in successful business outcomes. My main strengths are adaptability, dependability and the determination to get a job done as proven by my varied work experiences. I try to learn something new from every experience because I believe there is always room for self- improvement both personally and professionally. A critical thinker with strong analytical skills with good organizational skills developed in a variety of deadline orientated situations. I get on well with people at all levels, easily making good working relationships. To seek out new responsibilities of reward and recognition is very imperative to me. I am an energetic and enthusiastic person who enjoys a challenge and achieving personal goals. The opportunity to learn new skills and work with new technologies is particularly attractive to me. 081******* UNIT 26,Alcantara Complex Kleinne Kuppe – WINDHOEK 082707267
P O BOX 23285 WINDHOEK
CHERYL JO-RINA ABRAHAMS
2004
MS-Word
MS-Excel
Internet& E-Mail
MS-PowerPoint
Pastel
Pastel Evolution
Tender processes
Short courses
Afrikaans
English
Mathematics
Accounting
Business Studies
Economics
DAWID BEZUIDENHOUT HIGH SCHOOL
EDUCATION
TERTIARY EDUCATION
REFERENCES
1. Martha Daweti
Virtua Technologies
Supervisor
Contact: 061-259501 /081*******
2. Xander Erasmus
Africa Online
SalesManager
Contact: 061-******* / 081*******
3. Yrika Mouton
MTN Business Namibia
Supervisor
Contact: 061-********/081*******
Personal Information
ID no : 861********
Sex : Female
Marital status : Married
Languages : Afrikaans and English
Drivers Licence : Code B
Gender : Female
Nationality : Namibia
Sales Executive
Make telephone calls and in-person visits and presentations to existing and prospective customers. Develops clear and effective written proposals/quotations for current and prospective customers. Expedites the resolution of customer problems and complaints. Assisting clients via telephone, email, fax & walk in clients. Making of quotations. Ordering stock. Invoicing Following upwith suppliers. Do weekly inventory. 2018 - PRESENT VIRTUA TECHNOLOGIES
CAREER
Admin clerk
Carrying out all assigned administrative duties. Processing outgoing mail. Typing memos and correspondence. Filing and retrieving documents. Greeting and assisting visitors to the office in a courteous manner.
2015- 2018 MTN BUSINESS NAMIBIA
Sales Accounts Manager
Presenting and demonstrating the value of products and services to prospective buyers. Compiling and analysing data to find trends. Manage key account Act as the point of contact for clients. Organize regular client meetings to discuss their requirements. Resolve problems and handle complaints in a timely manner Identify new potential customer. Ensure budget and time requirements are met.
Corporate Accounts Manager
Operating as the lead point of contact for any and all matters specific to my customers. Building and maintaining strong, long-lasting customer relationships. Negotiating account management contracts and agreements to maximize profit Preparing regular client reports and attending client meetings. Developing sales and marketing strategies. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Retaining existing customers.
2011- 2015 CORNASTONE INFORMATION TECHNOLOGY SERVICES 2008- 2011 CORNASTONE INFORMATION TECHNOLOGY SERVICES Reception/Admin/Sales
Receive, direct and relay telephone messages and fax messages Maintain the general filing system and file all correspondence. Maintain an adequate inventory of office supplies. Respond to public inquiries. Provide word-processing and secretarial support Selling of Samsung products: Giving pricing, making of quotes, invoicing, taking payments, daily banking. Stock taking. Other related ad hoc tasks. 2006- 2008 QUALITY AIRFREIGHT SERVICES