Customer Service Sales Representative

Kylie Baird

Kylie Baird

**** ****** *** ***** **** Ohio 43123

Phone: 220-***-****

Email: ************@*****.***

Key Skills and

Competencies:

Punctual

Customer-focused

Detail oriented

Multi-tasking

Strong

communication skills

Dependable

Organized

Able to work

independently

Money handling

experience

Provides courteous

service

Ability to work

well under pressure

and stay focused amid

distraction and

interruptions in a fast-

paced environment

Persuasive

thinking

Education:

Grove City High

School Diploma

References:

Available upon

request

Summary

Highly motivated employee seeking a long-term opportunity that promotes growth and advancement to gain valuable experience and knowledge. Career History

Harbor Freight: 08/2023- Current Sales Supervisor

• Managed a team, enforcing all company policies

• Created employee schedules

• Performed all necessary audits

• Achieved sales targets by 4% over goal for the month while implementing sales goals for future months

• Handled/escalated customer service issues, inquiries, and/or complaints as needed

• Assisted with overseeing closing and deposits

• Evaluated sales performance and developed strategies to improve results

• Ensured product availability

• Trained new sales representatives

TJ Maxx: 07/2022- 08/2023 Coordinator

• Complied with all applicable safety rules and regulations

• Maintained, organized, stocked, staged, and rotated daily inventory

• Developed projects requested by corporate while staying within budget and timeframe

• Creatively delivered and set up sponsor displays based on requirements

• Delegated tasks to team members

Hugh White Honda: 08/2020-07/2022 Sales Representative

• Showcased vehicles with potential buyers, determining their needs and preferences

• Negotiated car prices, downpayment, and trade-in value while coordinating with the finance department

• Completed sales agreements and other necessary paperwork

• Contacted past customers to ensure satisfaction and encouraged referrals

• Pitched current products and services while delivering positive customer service

• Met KPI goals

• Achieved sales goals through strategic planning

• Communicated features and benefits of products being sold Texas Roadhouse: 05/2018-08/2020 Hostess

• Welcomed guest as they arrived, escorted them to their table, and introduced them to their server

• Confirmed reservations, managed waitlist, and ensured efficient table turnover

• Effectively communicated with servers and team members to provide smooth service

• Created a welcoming and comfortable environment

Contact this candidate