admwip@r.postjobfree.com

+91-899*******

Mumbai, India

** ********, ****

SKILLS

Interpersonal Skills

Food & Beverage

Knowledge

Customer Service

Resolve Conflicts

Team Player

High Energy

Sell to Customer Needs

LANGUAGES

English

Hindi

Spanish

INTERESTS

Outdoor Sports

Listening to Music

Travelling

Fazal Ahmed Nazir Shaikh

Competent Food and Beverage Service Manager bringing more than 5 years of food service knowledge and progressive leadership experience. Maintain budgets, Controls, achieve business targets and provide high quality service support. Build relationships with patrons and employees by applying basic communication, planning and conflict resolution skills.

WORK EXPERIENCE

Restaurant Manager

SEASON’s RESTAURANT

02/2021 – Present Vasai, Maharashtra, India

Achievements/Tasks

• Coordinating daily restaurant management operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

Restaurant Manager

BAD BOYZ RESTAURANT, (Alpha Hospitality)

09/2019 – 03/2020 Vasai, Maharashtra, India

Achievements/Tasks

• Coordinating daily restaurant management operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Responding efficiently and accurately to restaurant customer complaints

Assistant Restaurant Manager

BAD BOYZ RESTAURANT, (Alpha Hospitality)

03/2019 – 08/2019 Vasai, Maharashtra, India

Achievements/Tasks

• Developed, implemented and managed business plans to promote profitable food and beverage sales.

• Recruited and hired employees offering talent, charisma and experience to restaurant team.

• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business. Senior Captain

JACK N OSSI RESTOS

02/2018 – 09/2018 Vasai, Maharashtra, India

Achievements/Tasks

• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.

• Trained and mentored new hires regarding company policies and procedures for standardized operations.

• Monitored inventory and documented supply count to ensure new products were ordered in a timely manner.

• Inspected work-stations to ensure clean and sanitized work surfaces before start of incoming shift.

Assistant Waiter

PULLMANTUR CRUISELINES (Royal Caribbean Cruises Ltd.) 09/2014 – 11/2017 HO – Miami, USA

Achievements/Tasks

• Greeted and seated guests on a regular basis.

• Delivered beverages and food to guest tables.

• Assisted with cleaning and arranging tables at beginning and end of shift.

• Assisted with accommodations for elderly and disabled guests.

• Informed guests about food ingredients and preparation times. Chef de Partie

THE MAYFAIR HOTEL (Radisson Blu Edwardian, Mayfair) 02/2011 – 10/2012 London, United Kingdom

Achievements/Tasks

• Assists the Sous Chef in exceeding guest satisfaction, financial, and employee satisfaction targets through the effective execution of his assigned area.

• Actively engages both culinary colleagues and guests to continually seek feedback to improve the

culinary department.

• Establish and monitor all quality, consistency, safety, sanitation, and hygiene standards. Industrial Trainee

GRAND SAROVAR PREMIERE

05/2008 – 10/2008 Mumbai, India

EDUCATION

Post Graduate Diploma in Culinary Arts & Kitchen Management Ealing, Hammersmith & West London College

09/2010 – 06/2012 London, United Kingdom

Courses

o Theory Hospitality Industry. Theory Asian Cuisine o Contemporary World Food Theory People Management. o Hospitality Management

o Professional personal development.

Bachelor of Science (Hospitality Studies)

University of Mumbai (Anjuman-i-islam’s college of Hotel Management) 07/2007 – 04/2010 Mumbai, India

HSC - Science

Royal College

07/2005 – 04/2007 Mumbai, India

SSC

St. Xavier’s High School

07/2004 – 04/2005 Mumbai, India

CORE SKILLS & COMPETENCIES

Technical

o Experience with Point of Sale (POS) Terminals

o Maths Skills

o Familiarity with Restaurant Machinery

Personality

o Charismatic, Friendly, Outgoing

o Skilled at conflict resolution

o Ability to work in a team.

Salesmanship

o Knowledge of all food ingredients

o Complete memorization of menu

o Ability to recommend wine and alcohol

ACHIEVEMENT’s

o Achieved overall PTE score of 77 in March 2020.

o Promoted from Assistant Restaurant Manager to Restaurant Manager in a span of 6 months. o Actively participated in HelpAge India Campaign for creating awareness and assisting funds for the care of elderly, irrespective of race, religion, caste and breed. o Holds Seafarers STCW Certificates such as Personal safety & Social Responsibility, Elementary First Aid, Fire Prevention & Fire Fighting and Security Training. REFERENCE’s

o Available on request

Contact this candidate