Teller
Resume:
May **** - Current
Jackson, MS
Flowood, MS
Addie Ingram
Professional Summary
Seasoned Teller Supervisor with more than 25 years of experience in fast-paced banking environment. Excellent customer service and cash management skills. Able to work well independently with little to no supervision or with other banking staff as needed. Adept at handling multiple customer requests and concerns with the utmost professionalism and courtesy.
Skills
Excellent grasp of teller service,
procedures, and policies
outstanding proficiency with personal
computers and 10-key adding machines
Superior breadth of experience in
banking and cash management
Excellent customer service skills
Strong organizational and interpersonal
skills
Excellent written and oral
communication skills
Teller/Vault Auditor Proficient windows user
Instructing Active Listening
Judgment and Decision Making
Experience
Teller Supervisor
State Bank & Trust Company
Supervise the teller line and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, while correcting errors or problems. Provide employees with guidance in handling difficult or complex problems with swift resolutions
Arrange for necessary maintenance or repair work.
Train or instruct employees in job duties, company policies, and arrange for extra training to be provided, when needed.
Recruit, interview, and select employees.
Oversee the flow of cash or financial instruments. Count and balance money drawers, vault, and ATMS
Receive loan payments by cash or check and automatic debits Sort, count, and wrap currency and coins
Receive and send out shipments to Loomis
Maintain the correct vault cash level
Teller Supervisor
Trustmark National Bank
1150 Greenbriar Street, Jackson, MS 39211
************@*****.***
Ph: 601-***-****
Apr 1995 - Feb 2000
Jackson, MS
Apr 1983
Lorman, MS
May 1979
Yazoo City, MS
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Discuss job performance problems with employees to identify causes and issues on the teller line
Evaluate employees' job performance
Commercial/Business window Head Teller
Ensure that the vault was counted and set accurately each day Maintained a clean and orderly teller area
Teller Supervisor
Deposit Guaranty National Bank
Oversee the flow of cash or financial instruments. Resolve customer complaints or answer customers' questions regarding policies and procedures.
Supervise the teller line and buy/sell cash to keep drawer balances low Provide employees with guidance in handling difficult or complex problems with swift resolutions
Interview and select employees
Prepare and issue lunch schedules, deadlines, and duty assignments for teller staff Education
Associate of Applied Science
Alcorn State University
High School Diploma
Yazoo City High School
References
Lauren Wilson (State Bank & Trust Co.)
Compliance/CRA Specialist
Cell: 662-***-****
Work: 601-***-****
Miranda Westbrook (Yazoo Federal Prison)
Federal Prisoner Counselor
Cell: 601-***-****
Julie Benson (Trustmark National Bank)
Head Teller
Cell:601-***-****
Contact this candidate