Address :- Kh-88/2 perm vihar,Khora colony, Ghaziabad (Uttar Pradesh)
Zipcode – 201005
E mail id : - email@example.com
Seeking a better position as an IT executive in a well-established organization, where I can utilize my potentials, skills, and abilities and substantially contribute towards the development of the organization.
1. Former Working with Kailash Health Solutions Pvt. Ltd. Noida Sector- 62 as a Desktop Support Engineer from Nov 2013 to 31 Aug 2020.
2. Former Working with Vaishno Technology Pvt. Ltd. As a Desktop Support Engineer from June 2012 to 22 Oct 2013.
3. Former Working in Team lease (A part of Airtel Broadband Services) as a Technical Support Engineer from May 2010 to March 2012.
Job Description IT: -
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals
Basic Knowledge of Human Resource
Work in Payroll employee management.
Check Attendance calculation on basis of time schedule.
Submitted ESIC or EPFO Challan.
Computer hardware & networking from Netxpert.
Window format and installation.
Knowledge of MS office.
B.A. arts graduate from Deen Dayal Upadhyaya Gorakhpur University, Gorakhpur (2009).
Intermediate Passed from U.P board (2006).
Senior secondary school passed from C.B.S.E board (2004).
Playing cricket & listening music
Learning new ideas &culture
I am an internet user.
Personal details: -
Date of birth : 10 september 1989
Marital status : Married.
Father’s name : Mr. Upendra mishra
Mother’s name : Smt. Kusum mishra
Nationality : Indian.
Language : Hindi, English.
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Place: Noida (Suraj Mishra)