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Quality Management

Location:
Chennai, Tamil Nadu, India
Posted:
January 01, 2020

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Resume:

ELAKKIYA.B

No: **c, Arul murugan nagar, pallavaram-600117

PROFESSIONAL EXPERIENCE

HCL Technologies

Analyst (2015 Dec 31st to2018 July 4th):

Develop business architecture using requirements such as scope, processes, alternatives, and risks, handling monthly reports.

Client’s business requirements and processes through document analysis, and workflow analysis. Communicate client’s business requirements by constructing easy-to-understand data and process models.

Facilitate monthly meetings with clients to document requirements and explore potential solutions and productivity quality reports.

Handling MIS Reports, PMS, Error Reports and mutual understanding of process and applications.

Validating the "fixes" for the resolved bugs& auditing, boundary check, coding, Final quality checking by using the applications (ELS, Citrix). MIDAS Holidays

Admin (2018 Sep 25

th

to still now)

Management of office equipment

Maintaining a clean and enjoyable working environment

Handling external or internal communication or management systems

Managing clerical or other administrative staff

Organizing, arranging and coordinating meetings

Sorting and distributing incoming and outgoing post

CRM Handling- Allocating calls to the tele callers TECHNICAL SKILLS:

Languages Known : C,C++, Java basics

Computer Skills : Photoshop, maker, Corel draw, HDCA.

Professional Skills : MAT lab,VLSI Design basics ACADAMIC RECORD:

2015 - 2017 MBA - FM Madras University, Chennai 65% 2011- 2015 B.E-ECE E.G.S.Pillay Engineering college 71% 2009 - 2011 HSC M.G.Hr Secondary School 73.3%

2008-2009 SSLC M.G.Hr Secondary school 76.4%

PROJECT :

Projects Profile: Finance management for Thames Water, London UK Travels & Tourism: Thailand, Bangkok, Singapore, Malsiya.etc.. DESCRIPTION :

Understanding Requirement Specifications and Design Documents.

Involves in calculation of water bills for all other water customers.

Quality check for developed documents by ELS and comparing with CIS

Lead Handling, Lead Generation, Daily & Weekly Report to Higher Management

Attendance Maintaining & HRA Cooperating

Daily and weekly meeting with staff for better improvise of tourism RESPONSIBILITIES:

Successfully interpreted data to draw conclusions for the relevant UDB modules.

Gathered business requirements from Business clients and subject experts.

Dispatching the relevant batch files in a correlated period of time.

Training new employees and getting them productive quickly.

Ability to grasp new technical things quickly.

ACHIEVEMENTS:

I have raised changes in our application ELS by using the Gembha Kaizan software, Successfully reduced the Client Complaints by performing various analyses and highlighted the same to the top management.

Star Performer Award winner for the Quality scores for the three consecutive quarters. Successfully trained the new hires and help them in getting certified to go on board Successfully handled and maintained the tasks that were assigned to me . PERSONAL DETAILS

Name : B.Elakkiya

Date of Birth : 25th december1993

Father`s Name : Mr. V.Balu

Mother`s Name : Mrs. B.Saraswathi

Languages Known : English, Tamil.

Hobbies : Dancing and Travelling.

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Place: Chennai.

Date: ( B.ELAKKIYA)



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