Business Analyst Information Technology
Resume:
Jason A. Rorie
Bethalto, IL **010
***********@*****.***
Technical Skills
Highly skilled and trained in the following systems. Aszure & Office 365 Management
Barracuda, Mimecast & App River
Management
VEEAM & Backup Exec Backup &
Replication
WatchGuard & Meraki Firewalls
3COM, HP, & Cisco Switches
Ubiquiti & Proxim Airbriges
Meraki & Proxim Access Points
Router Configuration
VMWare ESXI
VMWare VSphere
ShoreTel & MiTel IP phone configuration
Network Design
Exchange 2010/2016/365
OnBase/Imagenow Screen
Capturing
Microsoft Office 2007-365
Active Directory
Antivirus Products
Tegile/QNAP NAS
Microsoft Dynamics GP
Remote Desktop Services
Hardware Design & Troubleshooting
File Sharing & Permissions
Monday.com Project Management
Business Analyst Management
Oracle & SQL Database Management
Crystal Reports Creation and
Utilization
Corridor ERP Software Management
Server 2003/2008/2012/2016
Windows XP/7/8/10/11
Group Policy Management
Mac OS’s
WSUS Server Management
iOS / Android Telephony Management
Employment
Self Employed 2024- Present
Information Technology Consultant
GFI Digital, Maryland Heights 2023 - 2024
Senior Field Technician
● Barracuda configuration and setup.
● Onsite onboarding and support.
● High level end user support.
● Network and Exchange Support
● ServiceNow Experience
Utah, Colorado, California, Arizona, and St. Louis Area 2021 - 2023 Planned Career Break
West Star Aviation, East Alton, IL 2020 - 2021
Director of Technology
● Oversaw three acquisitions throughout the country. Planned, trained, and deployed all systems throughout. Oversaw migration from legacy products to align with all company products. Typically, fast paced with short timelines.
● Negotiated contracts with vendors on a large scale to maximize budget and service for the entire company.
● New site planning, development, and budgeting
● Set new timelines and roadmaps for new software and hardware deployments.
● IT capital and expense budgeting.
● Key decision maker in new IT hiring needs.
● Worked closely with all staff to find needs of improvement of hardware and software company wide.
● Grew a support team that is second to none in the industry with a quick response time & with a very personal experience within all levels of the company. West Star Aviation, East Alton, IL 2008 - 2020
IT Manager
● Researched and trained on new products and then strategically planned and implemented them for company growth and efficiency.
● Deep knowledge of corporate security design; Experienced in Barracuda, AppRiver, KnowBe4, MalwareBytes, Kasperski, Meraki, Watchguard and Cisco Umbrella products.
● Managed a support team and delegated out tasks in a fast paced & quick growing environment.
● Ordered and provisioned all network and telephony for existing and new sites coming online.
● Corridor ERP, Microsoft Dynamics GP, HP, Cisco, VMWare, Crystal Reports, ShoreTel/Mitel, Exchange, Active Directory server and client deployment companywide.
● Wrote and maintained site Crystal reports.
● VMWare transition from physical to virtual for high availability, setup, and maintenance. West Star Aviation, East Alton, IL 2005 - 2008
IT Support Specialist
• Set up new computers for onboarding staff.
• Troubleshot hardware and software problems.
• Setup printers and copiers.
• Documented inventory, software installs, and IP configurations.
• Break/fix daily needs.
• Aircraft technical manual maintenance.
• Active Directory, Corridor ERP, Office, Dynamics GP, and other client software deployment. Education
Associate in Applied Science Degree, Information Technology 2001 - 2003 Lewis and Clark Community College – Godfrey, IL
Phi Theta Kappa
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