Yolanda Goodson

Lyman, SC ***** ad2n9v@r.postjobfree.com +1-864-***-****

Thoughtful leader with strong analytical and problem-solving abilities to drive business results. Have full ownership of strategic thinking to identify and capitalize on opportunities for growth and efficiency. Keen ability to analyze complex data and develop effective solutions to problems. Deliver symmetry with forward-thinking organizations that strive for meaningful impact.

Work Experience

CEO/Quality Assurance Manager

Unique Quality Solutions LLC - Lyman, SC

December 2022 to Present

Identified ways to improve efficiency in operations and implemented process changes.

Performed routine and scheduled maintenance services.

Committed to delivering excellent customer service while working in a fast-paced environment.

Performed general maintenance and repair.

Developed departmental objectives, budgets, policies, procedures and strategies.

Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

Worked with coworkers to complete tasks.

Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.

Responded quickly to meet customer needs and resolve problems.

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Troubleshot minor problems and reported larger technical issues.

Managed and coordinated multiple projects while ensuring timely completion.

Met deadlines while maintaining high-quality deliverables.

Focused on learning new skills and staying updated with industry changes.

Experienced with social media and communications platforms.

Provided efficient and courteous service to customers at all times.

Sought continuing education opportunities to stay current with industry trends. Participated in ongoing training to enhance own job skills and knowledge.

Project Supervisor

Stratosphere Quality LLC - Duncan, SC, US

September 2021 to June 2023

Assist Project Managers/Project Officers in the implementation of projects in the field as necessary Project Supervisors will be responsible for medium or large projects or substantial components of larger projects

To be responsible for the day-to-day supervision of up to 10 Project Assistants on an archaeological project and to carry out associated administrative duties

To be responsible for the documentation of an archaeological project in accordance with MOLA standards and procedures

To assist with the design and successful completion of a project within budget and agreed Recruited personnel as needed for successful completion of specific projects.

Implemented process changes as requested by senior leadership in order to improve operational efficiency.

Developed and implemented project plans, schedules, budgets and objectives.

Assisted in developing new procedures related to project planning and execution.

Facilitated training sessions for staff on new processes or procedures associated with ongoing projects.

Drafted reports summarizing current projects' statuses for senior management review.

Provided technical guidance to team members to ensure quality standards were met.

Monitored project progress against established milestones and adjusted resources accordingly. Maintained effective communication channels among all relevant stakeholders including customers, vendors, contractors, internal teams.

Collaborated with stakeholders to define project goals, objectives, tasks and deliverables.

Managed multiple projects simultaneously while meeting deadlines and budget requirements.

Utilized risk management techniques to minimize potential issues during the course of a project.

Created and maintained comprehensive project documentation.

Conducted regular status meetings with all stakeholders to review progress and address any questions or concerns that arose during the duration of the project.

Evaluated existing processes in order to identify areas of improvement or opportunities for cost savings. Analyzed data received from various sources in order to make informed decisions regarding resource allocation.

Resolved conflicts between team members or departments as necessary.

Tracked expenditures and reported variances from original estimates when required by management. Ensured compliance with applicable laws, regulations and organizational policies throughout the life cycle of each project.

Identified resources needed for successful completion of projects.

Coordinated the efforts of team members in order to accomplish project goals on time and within budget.

Relations Advisor Manager

Nissan Assembly Plant - Owings Mills, MD, US

April 2003 to August 2021

Demonstrates patience and enthusiasm while working on special projects in a fast paced team environment

Built long standing report with clients

Reviewed customer documentation for accuracy

Verified accounts receivables collected

Created employee schedules

Initiated problem resolution procedures and training protocol in new hires

Communicated with internal and external customers to answer inquiries and offer alternatives to improve relations and increase sales

Payroll responsible for payroll must stay up- to-date and knowledgeable of staff changes and payroll tax laws for accurate pay

Designed and implemented innovative solutions for integrating new technology into existing security infrastructure.

Conducted physical examinations of property to verify compliance with security policies and regulations.

Analyzed and evaluated security operations to identify risks or opportunities for improvement.

Monitored video surveillance systems to detect unauthorized access or suspicious activity. Circulated among visitors, patrons and employees to preserve order and protect property.

Coordinated emergency response drills to test preparedness levels of staff members.

Interpreted security-related policies and procedures for employees at all levels of the organization. Implemented strategies designed to reduce liability risks associated with workplace violence or other threats.

Provided training to staff on best practices for data protection and digital security.

Utilized computer aided dispatch software system for tracking patrol activities and managing requests for service.

Trained subordinate security professionals or other organization members in security rules and procedures.

Prepared reports or made presentations on internal investigations and losses or violations.

Ensured compliance with federal, state, local laws and regulations regarding security operations.

Investigated employee theft incidents, collected evidence and presented findings to management team. Established effective relationships with local law enforcement officers in order to share intelligence about potential threats.

Developed and implemented comprehensive security policies, procedures and protocols to ensure the safety of personnel, property and information.

Maintained an up-to-date inventory of all physical assets such as keys, locks, alarm systems

Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Created detailed incident reports for all security breaches or suspicious activities.

Conducted regular risk assessments and identified areas of improvement in physical security measures. Drafted detailed reports outlining key findings from investigations into potential violations of company policy.

Collaborated with law enforcement agencies on investigations related to criminal activity or threats against the organization.

Collected and analyzed security data to determine security needs, security program goals or program accomplishments.

Responded promptly to alarms or other emergency situations in order to protect people and property from harm.

Managed a team of Security Officers while providing guidance, feedback and discipline as needed.

Investigated calls and complaints involving fire, theft or hazard reports.

Audited existing systems to identify potential vulnerabilities and proactively addressed any issues found. Reviewed access control logs regularly in order to monitor usage patterns for suspicious activity.

Created and implemented security standards and policies to safeguard company assets and employees. Performed regular site inspections to verify that security standards are being met consistently across locations.

Education

Associate's degree in Business Management

Benedict College December 1993

Skills

•Project Planning

•Project Management

•SAP

•Conflict Management

•Process Improvement

•Project Implementation

•Risk Management

•Quality Assurance

•System Administration

•Computer Networking

•Project Coordination

Assessments

Work style: Reliability — Proficient

August 2023

Tendency to be reliable, dependable, and act with integrity at work

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate