Mark D. Elvidge
Baltimore, MD
*********@*****.*** 410-***-****
https://www.linkedin.com/in/markdelvidge
SUMMARY OF SKILLS AND EXPERTISE
●Strong organization skills, attention to detail, and thoroughness in the tracking of accurate and consistent data
●Maintains confidentiality, professionalism and strong administrative judgment
●Ability to work well without direction and make decisions independently with minimal supervision
●Ability to thrive in a complex, fast-paced, deadline driven organization, and maintain a high confidential nature of work
●Strong interpersonal skills with proven track record of providing exceptional customer service to faculty, subject matter experts, and administrative staff across multiple institutions within a global network
●Excels at multi-tasking, time management, prioritization of work, and meeting concurrent deadlines
●Ability to think critically and interpret legal and contractual requirements
WORK EXPERIENCE
Laureate Education, Inc.
Legal Contract Manager
Corporate Legal
2018 – 2019
●Manage execution of all components of contracts (ranging from $10,000 to $10,000,000), consulting with Procurement, Business Office, Accounting, HR, Internal Controls (auditors), and budget staff to ensure effective and consistent execution of all components
●Oversee activities related to the contracts process including the creation, review, and approval, monitoring, reporting, and archiving of contracts
●Advise and train staff in contract formulation, administration, negotiation, closure or termination
●Maintain accurate record/database of contracts including tracking submission dates and ensure timely processing of all contracts including contract expiration/renewals
●Verify whether contracted invoices are properly and accurately budgeted and applied; generate and analyze relevant contract, budget, and financial reports
●Provide guidance/oversight to ensure contracts follow University and contractual guidelines and policies
●Provide input to Legal and Internal Controls on process improvements, level of effort required for recurring and non-recurring tasks, and business compliance with established Contract Management policies and procedures
Contracts Specialist
Digital Teaching and Learning
2012 – 2018
●Administered the contract management process and ensure adherence to and compliance with that process; tracked and reported on contracts, amendments, and related documents
●Managed contractor database in Access and produced contract / financial reports including reconciliation reports
●Organized and maintained accurate records including contracts, Master Service Agreements, Nondisclosure Agreements, and Independent Contractor Agreements
●Liaised with Vendors, Faculty, Leadership, Accounts Payable, Rights & Licensing, Legal and HR
●Prepared and approved paper and electronic forms including contractor payments, vendor invoicing, and expense reports for all subject matter experts
●Cataloged boilerplate company agreements
●Conducted annual revision of contracts, forms, and documents
●Responded to customers and key stakeholders by researching contracts to address issues and answer questions
●Coordinated timely and accurate set up of payroll by processing journal entries and cost transfers as needed
●Conducted training for contract management system users and assisted with the continued development of process and systems
Instructional Designer
Product Strategy, Innovation and Development (PSID)
2010 – 2012
●Collaborated with product development specialists, faculty, and subject matter experts to create premier online graduate-level courses in Health Sciences, Management, Technology, and Social and Behavioral Sciences
●Uploaded course content into the learning management system (e-College and Blackboard) using Adobe Dreamweaver and HTML
●Beta-tested online courses for usability and functionality and made recommendations for improvement based on adult learning principles and best practices in instructional design
●Reviewed online media for ADA compliance and technical quality
Credit & Collections Analyst
Bursar Department
2007 – 2010
●Educated student applicants on Title IV guidelines, policies and procedures and guided them throughout the Financial Aid process
●Reconciled billing questions and facilitated financial suspension reports to help determine write off accounts
●Served as team liaison for student-facing departments in various Laureate institutions (Walden University, Kendall College, Santa Fe University, New School of Architecture and Design)
●Mentored new team members and helped develop a training guide for new hires
EDUCATION
●Master of Business Administration (MBA), Human Resource Management
Walden University
●Bachelor of Science (BS), Mass Communications and Business Administration
Towson University
COMPUTER/TECHNOLOGICAL EXPERIENCE
●Proficient with Microsoft Office (Outlook, Word, Excel, Access, PowerPoint)
●Working knowledge with various student management systems (Onyx, Datatel, Salesforce)
●Intermediate experience using various SaaS (Google Forms, DocuSign, Adobe)
●Online learning platform experience (Blackboard, e-College)
●Proficiency in student information systems (e.g. PeopleSoft, Banner, SharePoint)
●Experience using social media (Facebook, Instagram, LinkedIn)
PROFESSIONAL CERTIFICATIONS / ASSOCIATIONS
●Member of the National Contract Management Association (NCMA)