Senior Customer Service & Inside Sales Rep

**** ********* ***, ********, ** *****

Cell: 614-***-****

Email: *********@*****.***

Jasamine Driskell

Summary

Dedicated Senior Customer Service Representative/ Inside sales rep, with a talent for identifying customer needs and making sure they are met in a timely fashion. Demonstrates the ability to provide exceptional customer service leading to the return and referral of customers. Secured numerous awards for the delivery of exceptional outbound calling and new account prospecting. Flexible, able and willing to learn. Background in medical, sales, retail, and business to business sales. Skilled at both inbound and outbound calls. Proficient in Microsoft Office products and Salesforce. Entry level knowledge in the fields of safety management and compliance. Experience

Boars head/3rd shift Fridge Picking Associate, 12/2025 to Present- Lockborne,OH

● Pick customer orders

● Adhere to company production and Quality standards

● Pallet Building

● Able to work in temperature between 30 to 40 degrees

● Lift up to 50lbs

● Adhere to Safety standards

Caster Connection/ Order Entry, 9/2025 to Present- Hilliard, OH

● Enter website and PO orders from customers in to Salespad and Gp

● Create and document accounts in Salesforce

● Communicate with sales, engineering and accounting dept via Zendesk.

● Double check all orders for accuracy

Mac Tools / Picking Associate, 4/2025 to 9/2025 - Hilliard, OH

● Picking customer's orders

● Adhering to quality and production standards

Fridge/3rdshiftPickingAssociate, 02/2024-4/2025

Cencora -Lockbourne, OH

● Picking and packing

● Pallet Building

● Floor spotting

● Receiving

Customer Service Rep, 4/2019 to 11/2024

Laboratory Corporation of America -Dublin, OH

● Assist medical facilities with obtaining patient results .

● Assist with add-on testing.

● Assist with coordinating specimen pickups.

● Assist with questions regarding testing and specimen collection requirements.

● Place supply orders.

● Assist patients with patient portal questions, scheduling appts. and getting results.

● Assist with any specimen issues.

● Remote worker

Work History

Teleperformance/Abercrombie & Fitch, Inbound Customer Service Rep, 10/2010 to 08/2011 Stanley Steemer, Outbound Sales Rep 06/2010 to 08/2010 Sunny Day productions Outbound Sales 06/2010 to 11/2010 Bradford College Outbound Admissions Assistant 10/2014 to 11/2014 Temporary Progressive Medical/Helios/Home Delivery

Outbound Conversion Specialist 11/2014 to 12/2014 Temporary IGS Energy / Tailored Management 04/2018 to 05/2018 Temporary Kforce / Olivela/ Schoola /Customer Service Rep ., 12/2018 to 03/2019 Temporary Prescription Benefit Specialist, Medco/Express Scripts 06/2011 to 05/2012 General Processor / UPS /Staffmark Seasonal 9/2022 to 1/2023 Weekend Night Auditor Fri-Sat, 10/2018 to 6/2022

Inventory Control Specialist, Safety Trainer 12/2012 to 03/2014 Customer Service Representative /Inside Sales, Vesco Medical – 03/2014 to 5/2018 Manager /Compliance Asst., Network Global Logistics -05/2018 to 12/2018 Employment solutions/ Temporary,9/ 2025 to 11/2025 Lowes / Temporary/ Overnight Stocker 7/2025 to 9/2025 Certifications: Forklift operator certified, stand-up lift, reach lift, order picker lift, sit down electric forklift, scissor lift and pallet jack, OSHA trainings, CPR, First Aid, drug testing, Education: Ohio Dominican University, Pursuing a Bachelor of Science in Business Administration with a Minor in Political Science. Expected graduation (TBA) 2 semesters till completion.

*References and cover letter available upon request.

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