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Procurement Specialist

Washington, District of Columbia, United States
November 19, 2018

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Charles Volkman, CPP

Washington, DC ***** 202-***-****

Procurement Specialist

Contract Management Category Management Merchandising

Dynamic and results-oriented leader with expertise in all facets of procurement including purchasing, merchandising and strategic planning. Skilled in leading purchasing projects with respect to requirements analysis, new vendor and product initiatives, vendor negotiations, pricing, logistics, and inventory replenishment. Effective communicator and mentor, adept at collaborating with internal and external stakeholder to achieve business and financial objectives.

Areas of Expertise

Strategic Planning & Analysis, Supplier Management, Relationship Building, Cost Analysis, Supply Chain Management, Budget Management, Process Improvements, Issue Resolution, team Leadership, Staff Management

Professional Experience

ABC IMAGING, Alexandria, VA 2017 – 2018

Purchasing Manager

Provide technical and managerial oversight to all aspects of purchasing projects related to supplies and equipment for 28 print shops and 500 client locations in US and Canada. Supervise six purchasing specialists supporting reprographics and large format product categories. Hold accountability for $12M spend with an average of 600 weekly purchase orders. Identify new vendors, cultivate optimal relationships, and secure best pricing and contract terms. Guide purchasing agents in the resolution of real time order challenges to ensure complete store and customer satisfaction. Coordinate with field team to achieve store inventory metrics by implementing inventory controls and designing compliance validation process for purchasing agents.

Selected Achievements:

Successfully closed contract with new lower cost supplier for second largest product category. Secured category saving of 28K.

Reduced corporate inventory costs by developing, documenting, and enforcing purchasing guidelines.

Acknowledged for building positive and constructive atmosphere encouraging improved team engagement and client responsiveness.

Established cross-functional collaborations with IT, Accounting, and Logistics to establish open channels of communication.


Account Manager

Identified, prospected, and converted potential business opportunities. Interfaced with diverse clients to complete sales transactions, including product selection, management of proofs, samples, product delivery, invoicing and accounts receivables processing. Selected Achievements:

Responsible for pricing and profit rationalization and maximization of ROI.

Acquired and effectively applied knowledge of Promotional Product categories and products.


Purchasing Director for North America, Australia and New Zealand, 2009 – 2014

Developed and implemented strategic plan and global purchasing strategy to achieve 100% competitive cost of goods and enhance organizational value proposition in coordination with executive management and key stakeholders. Oversaw development and implementation of North American and Australasian purchasing strategies and their alignment with global purchasing strategy to effectively achieve the forecasted cost of goods, rebate percentages and ROI. Led strategic supplier programs and negotiations, handled supplier contracts including drafting, revising, and finalizing legal agreements, and monitored supplier performance. Supported budget management, calculated annual financial benefits and ROI for members, and developed members purchasing performance quarterly reports. Managed outsourced network administration, email, telecommunications, database maintenance and web development.

Selected Achievements:

Achieved 65% increase in ROI by increasing supplier rebates and allowances and reducing operating costs

Orchestrated 30% increase in preferred suppliers in Australasia and 144% increase in member rebate dollars.

Directed the EU rebate collection process and increased collection by 86%.

Vendor Program Manager, 2001 –2009

Facilitated development and effective implementation of strategic plan and global and continental purchasing strategies by liaising with CEO, Executive Director and members to achieve forecasted targets. Performed and communicated new and existing product and services analysis to group members for meeting internal and external customer requirements.

Selected Achievements:

Ensured cohesive and optimal operations by effectively managing communication within 21 member groups and 32 Supplier partners.

Fostered values driven culture by collaborating with BPGI staff, Group Purchasing Organization members, member dealers and supplier partners.

Identified and recovered unpaid rebate worth $900K.

Additional Experience

Category Manager, Sterling, VA

Assistant Buyer and Merchandising Analyst Hechinger Investment Corporation, Largo, Maryland

Education & Certifications

Bachelor of Science in Business Administration & Economics

Greensboro College, Greensboro, NC

Certified Purchasing Professional (CPP)

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