Operations Leader

TODD WALDRON

*** ****** *****, ********, **** ***15 • 614-***-**** • ***********@*****.***

PROFESSIONAL SUMMARY

Dynamic leader optimizing operational efficiency. Expert in reducing costs and enhancing staff productivity through mentoring and strategic vendor management, consistently driving compliance with financial targets. SKILLS

• Executive Performance Management

• Staff Management

• Organizational Leadership

• Budget Management and Cost Control

• Proficient in QuickBooks

• Vendor Sourcing and Negotiations

• Contract Administration

• Industry Partnership Development

• General Building Maintenance

WORK HISTORY

President Creative Child Care, Inc. – Columbus, Ohio January 2008 - Current

• Hiring and managing employees to maximize productivity while training staff on best practices and protocols.

• Monitoring financial performance and implementing measures to enforce compliance with budgetary standards.

• Performing all accounts payables and receivables using the QuickBooks program.

• Billing and collections.

• Preparing annual budget forecasts and monitoring performance to meet organizational objectives.

• Reducing operational costs through strategic cost management initiatives.

• Facility maintenance.

• Implementing monitoring and maintaining USDA/CACFP Food Program. The HoneyBaked Ham Company - Various November 1984- December 2007 District Manager/

New Store Opening Coordinator – Columbus, Ohio March 1998 – December 2007

• Complete supervision of four stores with gross annual sales of more than five million.

• Responsible for sales, local marketing, labor, hiring, training, customer service, inventory control, local distribution, and policy enforcement.

• Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback and engagement.

• Achieved sales goals and service targets by cultivating and securing new customer relationships and organizing promotional events.

• Responsible for all aspects of store openings and re-openings in eight markets. Ordered all equipment and supplies, store set-up, IT installation, training, scheduled final opening stages, and soft opening. Operations Coordinator – Cincinnati, Ohio May 1994 – February 1998

• Coordinated all operational aspects for field employees in eight markets (45 stores). Frequent travel.

• Accountable for all communication between the field and corporate office including reviewing and approving all marketing materials and memos.

• Developed and supervised management training program, administered incentive program and evaluated underperforming markets.

• Worked with store personnel to increase sales and profits. Assisted in all areas of new store openings. WORK HISTORY CONTINUED

Area Supervisor – Cincinnati & Dayton, Ohio February 1993 – April 1994

• Assisted with the supervision of 6 stores: 4 in Cincinnati, 2 in Dayton.

• Managed all aspects of store operations including training, policy and procedure enforcement and customer service.

• Directly responsible for all performance reviews and employee raises, purchasing, store inspections and maintaining and increasing sales.

Area Supervisor – Louisville & Lexington, Kentucky January 1990 – January 1993

• Directly responsible for supervision of the Louisville and Lexington store operations.

• Contributed support to the stores in the Cincinnati market. Store Manager – Louisville, Kentucky July 1989 – December 1989

• Restructured and solidified the staff to create a positive work atmosphere.

• Improved store operations and cleanliness while performing day-to-day management duties; hiring, training, quality control, customer service, sales projections, bookkeeping, and inventory control. Store Manager – Cincinnati, Ohio May 1987 – June 1989

• Performed all management duties while maintaining consistently high marks on store inspections and quality control. Established and organized an efficient daily routine and positive work environment. Assistant Manager Trainee – Cincinnati, Ohio May 1986 – April 1987

• Trained in all aspects of managing a HoneyBaked Ham store. Production Manager – Toledo, Ohio November 1984 – April 1986

• Directly responsible for the production area in a HoneyBaked Ham store. EDUCATION

E.L. Bowsher High School – Toledo, Ohio June 1984

AFFILIATIONS

• Ohio Association of Child Care Providers – Board Member and Treasurer

• The Ohio State University Early Head Start and Head Start Programs

• Early Start Columbus Child Care Program

• ODE/Early Childhood Education Program

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