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Microsoft Office Customer

Central Visayas, Philippines
November 13, 2017

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Junnalyn Tañeca Fuertes

Bachelor of Science in Commerce (Business Administration)

Unit 3 20 Garden Grove Villa, Sapangdaku, Brgy. Guadalupe, Cebu City contact numbers: +639********* or (032-***-****

AGE : 40 years


DATE OF BIRTH : September 15, 1977

LANGUAGES / DIALECT : English, Tagalog, Cebuano and Ilonggo

SKILLS : Typing speed 50 WPM, Communication Skills

Entrepreneurial Skills, Writing Poetry, Creative Art works, Dress Making and cooking.

SSS NUMBER : 07-1827566-7

PHIL HEALTH NUMBER : 11-025214198-7

TIN : 316-***-***-***



Qualfon Phils. Inc

-Supervisor Group/Executive Retention Department (July 21, 2014 to September 8, 2015)

-Customer Retention Team (April 19 to July 20, 2014)

-Customer Sales Representative (January 13, 2014 to April 18, 2014)

San Carlos Integrated Housing Authority (October 10 – November 19, 2011)

Household Survey for Housing Program

1.Conduct survey to all household in the City of San Carlos. Gather datum of the family (Names, Age, Sex, Marital Status, Educational Attainment, Occupation, Monthly Salary, Skills, Years of Occupancy, Land Ownership, Structure Owner, Floor Area occupied, Type of Structure, Infrastructure Needed, Area profile; danger areas, priority infrastructure affected sites, facing court orders and due for demolition)

2.After the day survey, summarized all the recipients’ datum, and remarks the prospective beneficiary for the housing program.

L.C. Bigmak Burger, Inc. (September 2009 – January 2010)

Human Resources Officer

1.Recruiting staff - this includes developing job descriptions and person specifications, preparing advertisements, checking application forms, short listing, interviewing, selecting candidates and checking for discrepancies in revenue.

2.Developing and implementing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management;

3.Administering payroll and maintaining employee records; Undertaking regular salary reviews;

4.Planning, and sometimes delivering, training, including inductions for new staff;

5.Analyzing training needs in conjunction with Area supervisor.

6.Conduct audits of all outlets in the entire Negros Branch and evaluate cleanliness of Delivery Van Outlet and personnel.

MGmm Freight Forwarders (April 2008 -August 2009)

Account Secretary

1.Do a daily a Remittance Report.

2.Double check the deposit slips with their corresponding check number are attached to Remittance Report.

3.Make an adjustments to customer complain(s) with regarding to their measurement discrepancies in total cubic meter.

4.Compute measurement with the corresponding cubic meter and rate given.

5.Signed and edited to our system every discrepancy of measurement with the acceptance receipt by our President and Treasurer.

6.Make a letter to customer(s) with regards to their overdue account.

7.Make a letter to customer(s) that terms given are expired due to delinquent payment.

8.Make voucher and checks to Accounts Payables and Utility Expenses.

9.Print out Statement of Accounts.

10.Issue rate of Acceptance Receipt/waybill.

11.Issue Official Receipt in every payment and cash on delivery.

12.Filing all Utility Bills and B.I.R. Income Tax Returns from the customers.

13.Make calls to customers that their cargoes are ready for delivery or for pick-up.

14.Follow up calls to customers regarding their overdue accounts payable.

15.Receive calls from customer(s) on complain(s) to their claim and refunds for the damage on cargoes upon delivery.

16.An appointment for special collection to customer(s) of discrepancies is discovered.

Land Bank of the Philippines (November 2006 – March 2007)

New Account Section (OJT)

1.Assist client(s) in filling up to open a New Account.

2.Assign Account number to client(s) New Account.

3.Issue Official Receipt in SSS Payment and Salary Loans from the Bank.

4.Answer Calls from client(s) and fax report to Treasury Office.

5.Run computation of SSS payment(s).

CFMRC – Norkis Yamaha Motorcycle (November 2006 – March 2007)

Receptionist and Filing Clerk (OJT)

1.Answer calls from customers about their inquiries.

2.Assist customer(s) to comply all requirements and processing papers.

3.Explain to customer(s) the company’s rules and conditions about the terms of payment.

4.Prepare papers for processing of LTO registration and Police report.


Can comfortably work in Windows 7.

Can handle application packages like Microsoft Office

Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Typing speed: 50 WPM

A little of Photoshop Adobe



School: Central Negros College 2004 – 2007

Course: Bachelor of Science in Commerce (Graduate)

Major in: Business Administration

Address: San Carlos City, Negros Occidental, Philippines

School: Western Institute of Technology 1994 - 1997

Course: Bachelor of Science in Computer Engineering 60 Units

Address: Iloilo City, Philippines


School: AMA Computer Learning Center 1999 - 2000

Course: Computer System Design and Programming 20 Units

Address: San Carlos City, Negros Occidental, Philippines


School: Central Philippine University 1989 - 1993

Address: Iloilo City, Philippines (Graduate)


School: Colegio de Sta. Rita 1983 - 1989

Address: San Carlos City, Negros Occidental, Philippines (Graduate)

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