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Lagos, Nigeria
... EXPERIENCE Call Centre Agent, Airtel Nigeria,OUTCESS BPO, LAGOS Feb2020- till date Responsibilities: Up-Sell and increase sales via telemarketing Taking JKQ test on monthly basis. Enabling accurate AHT Ensure telesales targets are met on daily and ...
- 2020 Jul 31
Lagos, Nigeria
... QUALITY ASSURANCE SUPERVISOR AT CONTACT SOLUTIONS LIMITED, ILUPEJU (SEPTEMBER 2015 – APRIL 2016) -Supervision of 250 customer service consultants working on Multichoice Nigeria telemarketing campaigns on churn/existing clients. I was also training ...
- 2020 Jul 04
Lagos, Nigeria
... 100% personalized service delivery Giving full and accurate information on product and services for customer satisfaction Telemarketing which result to over 97% sales into actual sales. Effective handing of enquired and complaint including first ...
- 2020 Jun 02
Lagos, Nigeria
... MultiChoice Customer Care Officer 2016 (short term contract) Functions: *Telemarketing to clients. *Making outbound calls,cross-selling and up selling the various products&services. *Listening and escalating customer complaints during in-bound calls ...
- 2020 May 17
Lagos, Nigeria
... • Lifted team sales by 10% through the application of excellent telemarketing skills.co • Used Avaya one-X to store 200 customer information daily and met daily, weekly and monthly KPI's, leading to a performance appraisal as the most outstanding ...
- 2020 Apr 29
Ipaja, Lagos, Nigeria
... Telemarketing and brand development. MTN 2016 Customer Retention and Corporate Accounts Responsibilities: Registration and service of corporate accounts. Handling all inquiries, queries and requests of customers and ensuring resolution. Follow up on ...
- 2020 Feb 21
Lagos Island, Lagos, Nigeria
... Telemarketing sales of products and services to platinum customers and resolving queries. ● Haansbro/Nexus for Life Ltd: 2002-2006 Senior Sales/Procurement Officer. i. Administrative functions and content writing of business proposals, Achievements ...
- 2020 Jan 14
Lagos Mainland, Lagos, Nigeria
... NOV.2012 – June 2013 Position: ONLINE Telemarketing Officer / Procurement officer Key Responsibilities: Monitored/evaluated sales-teams performance – guided others towards achieving sales targets and established effective/scheduled sales reports. ...
- 2019 Dec 23
Lagos Island, Lagos, Nigeria
... HISTORY 2018-Date: UNION BANK Job Description : Telemarketer/Customer service Knowledge Sales processor Knowledge in Telemarketing Customer service Business Environment / Industry analysis Duties & Responsibilities Contact customers by telephone ...
- 2019 Nov 27
Lagos Island, Lagos, Nigeria
... Telemarketing, Contact Centre Department, Union Bank Plc. Key Roles: Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer ...
- 2019 Nov 14