IWUAGWU CHIKADIBIA MICHAEL:
* ******* *****, ********* *** stop, Allen Avenue. Ikeja
Marital Status: Married
State of Origin: Imo
Transparent, honest with integrity, ability to work with minimum or no supervision.
ROC Analyst, offering over Three years of proven success in achieving set targets in highly competitive markets. Outstanding knowledge of the technical side working in tandem with Field Service Engineers,
Giving support to Field Engineers on network sites from NOC
A good communicator, team builder, leader and manager of figures, with proven track record of performance, ability to work under pressure and adapt quickly to new challenges.
Competent in the use of computers, can use Excel, Telemarketer/Telesales operative, 2D-3D Animation creation, I understand and speak three basic Nigerian languages.
CAREER AND ACHIEVEMENTS
Makasasun : Aug, 2016 – till date
Position: ROC ENGINEER
Monitoring and Escalating network site performance via CMS platform.
MTM/DISCOVERGY installation support/ performance analysis
Solar installation support/ performance analysis
Diesel supply validation, fuel theft / dead zone / alert monitoring and escalation all through to resolution
Ascot NOC Analyst
RMS configurations / installations and monitoring
Prepare weekly comprehensive reports of all installed sites.
Remote observation center personnel, ensuring that network stations are properly installed, configured and monitored.
IQ360 SOLUTIONS: July, 2013 – June, 2016
Position: Digital Marketer and Telemarketer.
Actively involved in brainstorming, decision-making process together with technical staff and management decision makers, facilitating execution of the sales and awareness process.
Build sound, lasting, working relationships with key partners and clientele.
Analyzed important industry market intelligence in relation to market trends and future product development.
Worked with business-development teams on various business-planning strategies.
Creating advert videos for Brand Awareness.
SAI’ANWARAIJUMAI CONSULTAIRE LTD. NOV.2012 – June 2013
Position: ONLINE Telemarketing Officer / Procurement officer
Monitored/evaluated sales-teams performance – guided others towards achieving sales targets and established effective/scheduled sales reports.
Formulated and implemented sales initiatives and marketing strategies as well as new and innovative marketing campaigns; tracked performance to achieve objectives and enhance organizational effectiveness.
Provided required training sessions to sales and marketing teams.
Acted as a brand manager on assigned projects.
Spearheading comprehensive procurement activities—including supplier selection, contract negotiation, cost reporting,and estimating—while being a member of 22 employees.
Forecasting product needs through close communication with cross-functional departmental managers.
Coordinating with both internal and external customers to ensure appropriate product selection.
Interviewing, hiring, coaching, and training new employees to peak performance levels.
Demonstrating excellent analytical, problem solving, research, and communication abilities, along with proficiency in Microsoft Word, Excel, and basic advertisement tools.
Lagos State University B.SC Economics 2009
Time and tide international college WASSCE 2002
Loral Nur/Pry school 1993
I’ve attended seminars, crash courses and professional courses on Project Management Training, E commerce branding, Business communication, Leadership and Entrepreneurship organized by (WAPMASS), Digital Marketing - PROJECT COURSES – Absolute Heart media 2018 – 2019, I also completed a Radio and TV presentation course on Advert placements
Reading, Travelling & soccer and Music.
REFEREES: To be provided upon request