Columbus, MS
... registration windows, resolving complex account access, digital testing platform (Bluebook), and fee waiver issues for students, parents, and educators while maintaining Salesforce case records with detailed resolution notes and escalation triggers. ...
- Jun 05
Minneapolis, MN
... • CRM Software: Experience with Salesforce, Zendesk, Freshdesk, and Five9. • Active Listening: Able to understand and address customer needs and concerns quickly andprofessionally. • Time Management: Efficient at handling multiple customer cases ...
- Jun 05
McKinney, TX
... December 2016 High school diploma or GED Bachelor's degree Associate's degree Skills • Service Technician Experience • Salesforce • Microsoft Office • Culinary experience • Siebel • Merchandising • CRM software • Customer support • Leadership • CRM ...
- Jun 05
Arlington, TX
... Skills Remote Customer Support CRM Software (Salesforce, Zendesk, etc.) Conflict Resolution Data Entry & Documentation Financial & Meal Service Industry Knowledge Communication (Written & Verbal) Time Management Problem-Solving Education Bachelor of ...
- Jun 05
Lehigh Acres, FL
... CRM Systems (Salesforce, Zendesk, etc). Call documentation and Data Entry. Time Management. Active Listening. Multi-tasking in fast paced environments. EXPERIENCE Johnson Telecommunications - Customer Service Specialist (Remote) 01/2021 -Present ● ...
- Jun 05
Montgomery, AL, 36117
... Proficient in Microsoft 365, Google Workspace, Salesforce, QuickBooks, and NetSuite. CORE COMPETENCIES & KEYWORDS Customer Service & Relations –Inbound & outbound call handling –Customer issue resolution & de-escalation –Client retention & ...
- Jun 05
Mumbai, Maharashtra, India
... Leveraged Salesforce and HubSpot for pipeline tracking, reporting, and forecasting across individual and team targets. Sales Development Representative Jan 2023 – Jun 2024 GoComet • Mumbai Contributed to closing an enterprise account in Singapore — ...
- Jun 05
Dallas, TX
... CORE COMPETENCIES •SaaS Support Operations: Multi-channel support (voice, email, chat, ticketing), Technical troubleshooting, L1/L2/L3 support escalation, SLA management, Customer retention strategies •CRM & Ticketing Systems: Salesforce (Service ...
- Jun 05
5101, Venezuela
... SKILLS • Appointment Setting & Lead Qualification • Cold Calling & Sales Prospecting • CRM Management (Salesforce, HubSpot or similar) • Pipeline Management & Follow-ups • Objection Handling & Closing Support • Customer Service & Communication • ...
- Jun 04
Baton Rouge, LA
... • Relationship Management • Management (10+ years) • Recruiting • Salesforce • Strategic Planning • Public Relations • Marketing • Operations Management • Cold Calling • Process Improvement • Account Management • Business Development • Sales ...
- Jun 04