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Spokane, WA
... Managed the startup and operation of the B2B Merchant Services team focused on MID expansion in the supplier enablement market segment. Merchant Services team has experience 150% year over year growth. Launched the successful expansion of Visa's ...
- 2023 Apr 05
Spokane Valley, WA
... Banking Merchant Services, Icon/Rose INT INC (Temp-Service) Oct 2011-Jan 2012 ●Checked all merchants’ terminal transactions for any changes, credits, charges or questions. ●Updated and enrolled new and existing customers. ●Handled all complaints, ...
- 2021 Feb 22
Spokane, WA
... Resolved credit card charge-back issues using Internet-based credit card business protection software: Freedom pay and Third party mediator Merchant Link. EXPERIENCE H&R Block Tax preparer Support Provo, UT January 2020 to March 2020 Data entry for ...
- 2020 May 23
Spokane, WA
... maintained merchant processing statistics and losses. Reviewed various notifications and escalations to identify fraud trends and patterns. Conducted investigations into concerning activity, and thoroughly documented findings and conclusions. ...
- 2020 Jan 15
Spokane, WA
... Quota of 14 a week using partnership programs (Discover, Merchant Circle, INFO usa, YellowPages). Called small and medium sized business and offered custom built websites for targeted marketing, if already had website offered S.E.O. Multitasking of ...
- 2014 Mar 27
Spokane, WA, 99208
... Bank of America Card Merchant Services Feb 1991 - Oct 2011 Spokane, WA Vice President, Unit Manager Merchant Services Call Center April 2007-October 2011 . Six Sigma Greenbelt Certification - "On Demand" project earned "Trade Secret" status and had ...
- 2013 Jan 31
Spokane, WA
... ( Work with executives of major companies on strategies to reduce costs of banking fees from merchant processors. ( Consistently meet or exceed corporate sales targets. ( Negotiate rates with banks and processors on rate and fee cuts. ( Recruit, ...
- 2012 Nov 06
Spokane, WA, 99218
... control Use of hand tools and ladders as required 10-key and computer entries Customer Service for Bank of America Merchant Services DISYS CONSULTANT 11/2009 - 01/ 2011 Answered 100+ calls a day regarding fees, statements, rates, chargebacks ...
- 2012 Aug 17
Spokane, WA, 99224
... patient - Efficiently multi-task between checking in customers, directing 6 phone lines and processing customer requests, and updating patient info into database and files CALL CENTER CUSTOMER SERVICE REPRESENTATIVE, Bank of America Merchant Srvcs. ...
- 2011 May 18
Deer Park, WA, 99006
... Employment Experience DISYS, Spokane, WA Nov 2009 - Present Bank of America Merchant Services . Provide professional service at a high volume call center for Visa/MasterCard, Discover and American Express as it relates to retail merchants. . ...
- 2010 Oct 17