Detroit, MI
... Use the information technology service management (ITSM) tool to accurately record, track and assign service requests and incidents to appropriate district departments, communicate resolutions and recommendations to stakeholder, and report ...
- Apr 04
Haymarket, VA
... •Used the Service Now tool to create an IT service management (ITSM) framework which helped the team to collaborate and resolve issues quickly and effectively. Environment: HP ALM, Mantis, Selenium WebDriver, Java, Maven, GIT, GIT Hub, Jenkins, MS ...
- Apr 04
San Dimas, CA
... experience with Remedy ARS 5.x/6.x/7.x/8.x,9.x,20.02,BMC Helix 21.03 An Information Technology Engineer with strong skills in BMC Remedy Tools like ARS/ITSM/SRM to implement and customize the Best Practices as per the company's requirement. ...
- Apr 03
Altstadt, North Rhine-Westphalia, Germany
... Berufstätigkeiten: Seit 07.2022 Consulting Projekte, Service Management Customer Service Management ITSM, Pre-Sale / After-Sales, Vertriebsunterstützung, Field Service Support und Grundrente 05.2019 – 06.2022 telent GmbH Teamleiter Service Point ...
- Apr 03
Fishers, IN
... Expertise includes ITSM platforms, Org Change Management, Atlassian ecosystem, financial engineering, and serving as a Project Manager/Scrum Master/Product Owner, across various industries with more than 20 years in the energy industry in project ...
- Apr 02
Port Coquitlam, BC, Canada
... • ITSM best practices for change requests and associated completion processes. • Strong operational IT management skills with strong experience in BGP, OSPF, EIGRP in IPv4 & IPv6 environments. • Project Management inclusive of project scope, ...
- Apr 01
Gainesville, VA
... •Introduced a single IL3 compliance production instance of ServiceNow as a SAAS solution, establishing a globally-dominate cloud ecosystem to deliver a secured, digitally matured, accurately designed ITSM platform, supporting the 69K users. ...
- Apr 01
Atlanta, GA
... •Proficient in IT service management (ITSM) and experienced in implementing continuous improvement initiatives •Troubleshooting specialist with proven ability to diagnose and resolve hardware and software issues in a timely manner •Cybersecurity: ...
- Mar 30
Colorado Springs, CO
... Colorado Springs, CO 80907 Profile Seasoned technical support leader leveraging over a decade of experience driving cross-functional teams to success in incident, problem, change, asset, and request management while optimizing ITIL/ITSM processes. ...
- Mar 30
Marietta, GA
... • Manage applications and services using Service Management Catalog (ServiceNow) per (ITSM) and (ITIL) best practices. • Create User and Customer experience surveys, review feedback with team and act accordingly. • Study and enhance user experience ...
- Mar 30