Houston, TX
... Proficient in IT Service Management (ITSM) and experienced in ITIL processes such as incident management, change management, configuration management, problem management and service management. With a commitment to driving synergy between technology ...
- Mar 29
Auburn, CA
... AREAS OF EXPERIENCE Keysight – Eggplant DAI and Functional automation scripts and regression testing Ivanti ITSM – Cloud Administrator BeyondTrust/Bomgar Administrator MIR3 Administrator HP Operations Orchestration Informatica PowerCenter and Test ...
- Mar 28
Iselin, NJ, 07067
... Great IT Service Management (ITSM) experience in Service Catalog, Requirement Fulfillment, Self Service Portal, Incident Management, Change Management, Problem Management, Learning Management on ServiceNow platform. Experience gathering and ...
- Mar 28
Dallas, TX
... Designed a JavaScript-infused flow for ITSM activities that logs incidents, change requests, and problems depending on priority on Visual Task Boards for designated groups and users. Implemented Agile Scrum approaches in ITSM to handle user stories, ...
- Mar 28
Abu Dhabi, United Arab Emirates
... - Incident Management, Resolving issues in the provided SLA along with managing ITSM. - Excellent communication and presentation skills. Should have worked in Onsite- Offshore working model." - Smart view, FRS, OTBI Report & Dashboards (simple) ...
- Mar 28
Mansehra, Khyber Pakhtunkhwa, Pakistan
... system https://www.academia.edu/95248169/ TRAINING & CERTIFICATION ITIL 4 / Service Management (Axelos London) CCNA (Master of Project academy) ITSM (Master of Project academy) AWS Solution Architect (Udemy) LANGUAGE English, Urdu, Arabic
- Mar 27
Frisco, TX
... (Change & Release process, CAB process, ITSM processes) Attended daily stand-up meetings with entire project team to provide QA overall execution status. Conducted offshore and near shore training sessions related to CLO business knowledge and Test ...
- Mar 27
Houston, TX
... Closely worked on ITSM Teams with Incident, Problem & Change Management and provided ad-hoc reports to the Customers to track how many Incidents have been opened, how many are closed, any SLA breached for specific period. Environment: Power BI ...
- Mar 27
India
... Other Tools : Responsys, JIRA, Tidal, ITSM Employment History Numeric Technologies India Ltd, from Jan-2020 to till now. MaxChar Technologies, Pune from Aug-2016 to Dec-2019. GeoReach Technologies, Pune from Jan-2016 to Aug-2016. Zensar Technologies ...
- Mar 27
Pickering, ON, Canada
... Use of JIRA, Kanban, Confluence, Slack, Google Suite, SharePoint and Remedy ITSM for team collaboration, managing and tracking product features and functionality and adherence to best practice project management methodologies. Coordinate with senior ...
- Mar 26