| Resume alert | Resumes 71 - 80 of 4343 |
Customer Service Technical Support
Blacklick, OH
... - Sunnyvale, CA June 2014 to December 2014 • Interact with Clients and Internal Partners via Telephone, Email, and MS Lync Instant Messaging • Provide Technical Troubleshooting for client Software Installation Systems via ITSM tickets • Issue ... - Apr 06
... - Sunnyvale, CA June 2014 to December 2014 • Interact with Clients and Internal Partners via Telephone, Email, and MS Lync Instant Messaging • Provide Technical Troubleshooting for client Software Installation Systems via ITSM tickets • Issue ... - Apr 06
Data Center Technical Support
Delaware Township, PA, 18328
... support, Enterprise Monitoring Management of Servers, processes, filesystems, and log files •As ServiceNow Admin, I have worked with CMDB to update, and gather information for Company assets for IBM/Fannie Mae, following ITIL and ITSM guidelines. ... - Apr 06
... support, Enterprise Monitoring Management of Servers, processes, filesystems, and log files •As ServiceNow Admin, I have worked with CMDB to update, and gather information for Company assets for IBM/Fannie Mae, following ITIL and ITSM guidelines. ... - Apr 06
Product Manager Business Intelligence
Portland, OR
... Software Development Life Cycle (SDLC): Software Development Life Cycle (SDLC), Agile, Waterfall, Rational Unified Process, Joint Application Development (JAD), Service Oriented Architecture (SOA), ITSM - Service Design & Service Transition, Project ... - Apr 05
... Software Development Life Cycle (SDLC): Software Development Life Cycle (SDLC), Agile, Waterfall, Rational Unified Process, Joint Application Development (JAD), Service Oriented Architecture (SOA), ITSM - Service Design & Service Transition, Project ... - Apr 05
IT project manager -agile scrum
McKinney, TX
... The incident was managed using ITSM/BMC remedy tools. ●Increased first call resolution from 75% to 86%. ●Reduced support costs by developing new workflows and support processes. ●Oversaw 100% compliance of meeting SLA's and KPI's in accordance with ... - Apr 05
... The incident was managed using ITSM/BMC remedy tools. ●Increased first call resolution from 75% to 86%. ●Reduced support costs by developing new workflows and support processes. ●Oversaw 100% compliance of meeting SLA's and KPI's in accordance with ... - Apr 05
Help Desk Team Leader
Tunis, Tunisia
... Hardware incident Analyst, Microsoft Office, Exchange server, SQL server, TCP/IP, Troubleshooting and Diagnostics, ITSM, OVSD Management: Team performance assessment, technical training, follow-up cases ㅡ Experience LBConsulting / Help Desk ... - Apr 05
... Hardware incident Analyst, Microsoft Office, Exchange server, SQL server, TCP/IP, Troubleshooting and Diagnostics, ITSM, OVSD Management: Team performance assessment, technical training, follow-up cases ㅡ Experience LBConsulting / Help Desk ... - Apr 05
Human Resources Service Developer
Raleigh, NC, 27603
... SKILLS ServiceNow Modules and Applications: ITSM, ITOM, ITAM, ITBM, HRSD, CMDB, CSM, Service Portal, Service Catalog, Discovery, App Engine Studio, Integration Hub, Workflow Designer Programming Languages/Frameworks/Web Technologies: JAVA, JSON, ... - Apr 04
... SKILLS ServiceNow Modules and Applications: ITSM, ITOM, ITAM, ITBM, HRSD, CMDB, CSM, Service Portal, Service Catalog, Discovery, App Engine Studio, Integration Hub, Workflow Designer Programming Languages/Frameworks/Web Technologies: JAVA, JSON, ... - Apr 04
Systems Administrator Active Directory
Noblesville, IN, 46060
... EDUCATION Associate's Degree, Community College of The Air Force 2 of 2 EDUCATION University of West Florida (Currently Enrolled) CERTIFICATIONS CompTIA Security+ - CompTIA, 2017 SKILLS Active Directory (AD), IT Service Management (ITSM), Leadership ... - Apr 04
... EDUCATION Associate's Degree, Community College of The Air Force 2 of 2 EDUCATION University of West Florida (Currently Enrolled) CERTIFICATIONS CompTIA Security+ - CompTIA, 2017 SKILLS Active Directory (AD), IT Service Management (ITSM), Leadership ... - Apr 04
Help Desk Customer Service
Minneapolis, MN
Brahmanaidu Dasari ad4r5o@r.postjobfree.com/954-***-**** ITSM Service Operations Certified – ITIL V3 Certified – (ITIL V4) - PMO Professional Summary ** + years of work experience on IT service management platform as IT Operational expert Technical ... - Apr 04
Brahmanaidu Dasari ad4r5o@r.postjobfree.com/954-***-**** ITSM Service Operations Certified – ITIL V3 Certified – (ITIL V4) - PMO Professional Summary ** + years of work experience on IT service management platform as IT Operational expert Technical ... - Apr 04
Customer Support Data Entry
Detroit, MI
... Use the information technology service management (ITSM) tool to accurately record, track and assign service requests and incidents to appropriate district departments, communicate resolutions and recommendations to stakeholder, and report ... - Apr 04
... Use the information technology service management (ITSM) tool to accurately record, track and assign service requests and incidents to appropriate district departments, communicate resolutions and recommendations to stakeholder, and report ... - Apr 04
Software Development Quality Assurance
Haymarket, VA
... •Used the Service Now tool to create an IT service management (ITSM) framework which helped the team to collaborate and resolve issues quickly and effectively. Environment: HP ALM, Mantis, Selenium WebDriver, Java, Maven, GIT, GIT Hub, Jenkins, MS ... - Apr 04
... •Used the Service Now tool to create an IT service management (ITSM) framework which helped the team to collaborate and resolve issues quickly and effectively. Environment: HP ALM, Mantis, Selenium WebDriver, Java, Maven, GIT, GIT Hub, Jenkins, MS ... - Apr 04