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Farmington, MI
... Degree: Telecommunications/IT Michigan State University, East Lansing, MI CompTIA Security+ (SY0-501) AWS Certified Cloud Practitioner ITIL Foundation 2011 V3 Documentation Training & Instruction Vendor Management Customer Relations Managing ...
- 2019 Feb 01
Detroit, MI
... • Customer Service Management • Account Management • Project Management • Strategic Planning • Risk Mitigation • Knowledge of ITIL and key ITSM concepts PROFESSIONAL EXPERIENCE IT Planning Analyst & IT Change Management Ford Motor Co./TekSystems, ...
- 2018 Dec 13
Roseville, MI, 48066
... Data Warehousing Integration Business Process Web Logic App Support Security Controls Data Migration Projects EMC Documentum ITIL v3 ETL IBM Lotus Notes HP Mercury Quality Center v9.2 Share Point Confluence/JIRA Business Analysis Automation Project ...
- 2018 Dec 12
Detroit, MI
... Project and Portfolio Management Tools- Ms Project, IBM Tools, GM Project tools, SAP Tools, CHANGEPOINT (BCBS), Clarity (US Census) SUMMARY OF QUALIFICATIONS Project & Delivery Management – PMP and ITIL Certified with a career-long track record of ...
- 2018 Dec 11
Detroit, MI
... OS, MS Office (Word, Excel, PowerPoint),sharepoint, Primavera P3, AutoCAD 14, & 3D MAX design Experience with standardized project management methodologies, processes and compliance standards including RUP, PMI, CMMI, ISO, Six Sigma, and ITIL. ...
- 2018 Oct 08
Bloomfield Hills, MI
... Methodologies Used Started to establish Scrum with Waterfall, SDLC, Agile, ITIL Stack of Technologies and Tools Used Windows XP – 10, Delphi, .Net, PHP, MySql, SQL Server Express, ServiceNow, HP ALM, Jira, Asembla, GitLab, LogMeIn, TeamViewer, ...
- 2018 Sep 14
Armada, MI
... Guide high budget programs/projects through multiple additional tollgate reviews and process requirements within the UHC project arena (quality, ITIL, security & compliance, PMO, financial, architectural reviews, socialization and release.) Manage ...
- 2018 Jul 05
Detroit, MI
... Experience with ALG (RTP, RTSP and FTP, DNS, HTTP), DHCP Worked with ITIL (Information and technology information library) for managing our services. Working with ITS networking teams to install an Avaya VoIP phone system and test phone system ...
- 2018 Jul 02
Rochester, MI
... production issues •Worked on identifying RCA for supplier, Vehicle Provisioning, Command and Control and Carrier issue •ITIL Process Knowledge: Incident Management, Problem Management, Change management, Release Management and Service Management ...
- 2018 Jun 20
Clarkston, MI, 48346
... Maintenance LAN, MAN and WAN communications Routers, Hubs, General Commutations Wiring Microsoft Windows Servers and Desktop ITIL deployment (ISO 20000) TCP/IP Interfacing Routers and Firewall Technologies Developing Large-Scale Implementation Plans ...
- 2018 Jun 18