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Los Angeles, CA
... - Ongoing Training and Certification Remedy, Incident/Problem Management, Service Request Fulfillment application, 2011 IBM Cognos training, 2010 HP Quality Center (QC) V.10 Training, 2010 ITIL V3 Foundation, HP Certified, 2010 ISO 20000 ...
- 2020 Oct 13
Santa Clarita, CA
... relations Citrix VDI Management Virtualization MS Exchange/Office365 ITIL and ITSM standards EXPERIENCE JULY 2018 – TO PRESENT IT OPERATIONS MANAGER, NORTH LOS ANGELES COUNTY REGIONAL CENTER Responsible for the management of technical operations. ...
- 2020 Jul 22
Burbank, CA
... TRAINING Sikkim Manipal Institute of Technology Bangalore, India -MBA-IT (Correspondence) Loyola Academy Degree & PG College Hyderabad, India-BA (Economics, Math’s & Computer Applications) ITIL V3 training SQL Server Database Administration training
- 2020 Jul 13
Mission Hills, CA
... Provided expert technical leadership and support to more than 100 projects annually using PMBOK and ITIL guidelines. Created a powershell library for all regional hospitals IT groups to enhance maintenance tasks. As well as scripts at request of the ...
- 2020 Jun 30
San Gabriel, CA
... Spearheading initiative to implement ITIL framework. Evaluated RMM solutions (Connectwise, Itarian) to improve customer service level. Implemented Network Monitoring solutions like Nagios. Implemented VPN, VoIP, video surveillance, and mesh wireless ...
- 2020 Jun 24
Alhambra, CA
... NASA Security Certification, ITIL AWARDS: JPL (Jet Propulsion Laboratory) NOVA, STAR, Bravo Awards HARDWARE: HP, DL series, Blades servers, ILO remote access and Virtual Media IBM, Blades Servers, RSA, HS Series DELL, DRAC remote support, Power Edge ...
- 2020 Jun 21
Hawthorne, CA
... Trained data center support engineer on new ITIL processes, provided hands-on configuration trainings and troubleshooting techniques. FOX Entertainment Group – 2010 - 2012 Century City, CA Position: Sr. Network Security Design Architect Analyzed ...
- 2020 Jun 18
Pasadena, CA
... HOPE, Duarte, CA January 2017–April 2019 Director, IT Operations Responsible for the management and oversight for 24/7 Operations support for all desktops, Desktop Engineering, Service desk, ITIL processes and Executive support for 9000+ employees. ...
- 2020 Jun 18
Los Angeles, CA
... SDLC Experience: Waterfall Methodology, Agile and Scrum Methodology, Data Warehouse Strategic Planning, Yourdon Design Methodology, Ken Orr DSSD Methodology, Requirements Analysis, Business Process Modeling Certifications: TOGAF 8.x, ITIL v.3, OCP ...
- 2020 Jun 15
Baldwin Park, CA
... oversight, and contract administration Achieved continuous success, efficiency and regulatory compliance in enterprise products/services via ITIL processes, policies and procedures, contributing to substantial cost savings and efficiencies. ...
- 2020 Apr 28