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Kansas City, MO
... CLASSES 2012-2018 ITIL – Completed multiple ITIL related courses 2009 Cisco – Intro to Cisco Call Manager 2004 Cisco - Intro to Cisco Systems; Interconnecting Cisco Network Devices 2002 UNIX - Intro to Unix; Unix Scripting 2002 Avaya - Definity ...
- 2018 Sep 04
Kansas City, MO
... 1 week •PI Programmer Training for First Data Certificates •ITIL v3 certified, 2015 Professional Experience Westar Energy, Topeka, KS July 2017 – Present Application Administrator •Expert troubleshooting application issues for the customers 24 hours ...
- 2018 Aug 14
Mission, KS
... Preparatory Course USA Training Department, Capgemini 2016 Dynatrace Advanced Training USA Training Department, Capgemini 2011 ITIL Mumbai Training Department, TCS 2012 Integrated Quality Management Systems Mumbai Training Department, TCS 2011 ...
- 2018 May 02
Gardner, KS, 66030
... and Recovery Desktop Administration Server Administration MS Project Plan Creation TOOLS / METHODS: PMBOK SDLC Waterfall ITSM ITIL LEAN Agile Methodologies Service Center / Desk TOA (Task on Arrow) Clarity PIP MS Project MS Office Suite of Products ...
- 2017 Sep 22
Olathe, KS
... 1983 INDUSTRY CERTIFICATIONS Six Sigma Black Belt Training Lean Certified ITIL Foundations Certified PROFESSIONAL DEVELOPMENT Dale Carnegie Communications and Human Relationship Skills for Success Leadership Foundations Leadership Essentials
- 2017 Sep 14
Overland Park, KS
... into project scope document, and manage project infrastructure through the creation, collection, and maintenance of project documentation, testing and deploying updates (using Information Technology Infrastructure Library (ITIL) methodology). ...
- 2017 Aug 29
Kansas City, KS
... Power End User, Summer 2009 USDA - Six Sigma training, Spring 2009 ITIL v2 Foundation – Certified October 22, 2008 US Navy - Machinist Mate A School; Nuclear Power School and Prototype; numerous equipment-specific schools; held TS security clearance
- 2017 Jul 06
Kansas City, MO
... Best Practice in development of consultants by mentoring ITIL best practices for successful Delivery of Projects and recruiting the best talent for current and future requirements. Experience in Java/J2EE/. Net and managing Software Configurations ...
- 2017 Jun 16
Kansas City, KS, 66106
... Built ticket categories and SLA’s per ITIL. Hosted weekly Managed Services Cadence meetings to track customer issues and manage client relationships. Hosted customer Cadence calls/onsite meetings to ensure customer service expectations were being ...
- 2017 May 22
Kansas City, MO
... Audit SAP financial applications as per ITIL / COBIT requirements including verifying SOD through CSI tool. SOA Projects, Mountain View, CA Mar’05-Dec’07 Role: Program Manager Identified budget scope and planned project from inception to completion ...
- 2017 Feb 21