SCOTT J. LUEBBERT

***** *. ***** ****. ******, KS 66061 913-***-****

ac2a6y@r.postjobfree.com https://linkedin.com/in/scottluebbert

BUSINESS ANALYST PROFESSIONAL MAXIMIZING VALUE, OPTIMIZES OPPORTUNITY, MINIMIZES RISK

SUMMARY

A versatile and highly accomplished INFORMATION TECHNOLOGY BUSINESS ANALYST with domestic and global expertise serving various industries including multichannel retail, retirement planning, Banking and telecommunications. Experienced in Waterfall, Iterative, and Agile Methodologies. Demonstrated performance in advancing information technology and operational environments to improve company performance. Excels at managing coordinating and aligning efforts of IT and other business units to successfully achieve strategic goals. A forward-thinking professional who is reliable, excels at empowering others, and accountability for maximizing value, optimize cost, and minimize risk.

Core Competencies:

Business Analysis Project Management Use Case Development Process Standardization

Release Management Program Management Portfolio Management Loss Exposure Probabilities

Process Definition Improvement Business Request Streamlining Cash Anomaly Analysis Staff Development

WORK HISTORY

WALMART, Bentonville, Arkansas

Analyst for Governance Compliance and Risk Contributions 10/2016 – 06/2017 (Guidance on prioritization of Operational and Strategy initiatives)

Completed numerous analyses on hardware infrastructure risks, and e-commerce risk of loss of sales and loss of customers

Served as a key project member of a loss exposure team reducing loss exposure analysis to three weeks. The projects provided the capacity to identify ranges of variables and apply Monte Carlo Simulation for loss exposure probabilities and scenarios

Implemented FAIR (factor analysis of information risk) to measure and manage risk loss exposure within retail environment.

Process Improvement Successes 04/2013 - 10/2016 (generated process flow diagram for current state, documented future state, measure, analyzed, and made suggestions for process improvements)

Routinely quantified risk loss exposure for executive decisions on potential and most likely costs of hardware and software decisions.

Completed numerous analyses on hardware infrastructure risks, and e-commerce risk of loss of sales and loss of customers

Guided process definition, implementation, and improvement through cross-functional collaboration and integration to reduce operational process waste and drive standardization for IT and customers.

Applied LEAN IT principles and McKinsey methodology for LEAN IT, reducing operational labor costs by 25% for financial and corporate systems support.

Constructed processes and procedures for the change from pillar management to Domain/Product management of IT.

Worked with Change management on change in the way of operating in domains.

Improved the processes and procedures for change management organization

Utilized Agile and Kanban boards for all work, using themes an standard story format.

Sr. Business Analyst Accomplishments 01/2011 – 04/2013 (Scoped and defined functional and non-functional requirements for constructing or modifying functionality in the domains o Release Management f Retail Back Office, Financial Business Intelligence, and in e-commerce fulfillment)

Analyzed objectives of stakeholder and business issues, documenting system and functional requirements, risks, issues, and process models, and communicated to application and database development.

Routinely gathered business requests for functionality, and decomposed requirements, streamlining systems requirements, improving response time, enhancing application functions and capabilities.

Documented use cases in an Agile methodology for numerous sprints and releases for a global fulfillment products.

Managed requirements, risks, and issues, and supported acceptance testing for a retail back room work management system.

Developed SharePoint repositories of reference materials, service requests, and surveys.

Ran e-commerce projects with an Agile methodology of multiple scrum teams delivering in 3 week sprints per release.

ADDITIONAL EXPERIENCE

JP MORGAN CHASE, Kansas City, Missouri, Business Analyst, Retirement Plan Services, 04/2010-01/2011. Partnered with subject matter experts to develop use case diagrams, to clarify and organize system Requirements. Compiled documentation for future enhancements or maintenance and stored in a SharePoint repository.

EMBARQ CORPORATION, Overland Park, Kansas, Business Analyst for Retail Operations, 04/2006-11/2008. Developed metrics and subsequent analysis of cash operations for retail stores. Supported field audit and compliance with metrics and reporting. Teamed with finance, IT, and external banks on reconciliation and issue/risk management. Analyzed cash management in retail stores, generating metrics for management. Resolved cash anomalies for audit teams both in stores and Bank of America.

SPRINT CORPORATION, Overland Park, Kansas, Business Program Manager, 02/2005-04/2006. Managed requirements, development, testing, rollout, and support of new forecasting system, replacing all other pillar approaches with an enterprise solution.

Developed and implemented new tool to bring together best of all approaches for forecasting. (This was submitted for patent).

Portfolio Manager for Corporate Systems, HR, and Finance, 02/2004-02/2005. Liaised between IT organizations and business to ensure their alignment in supply and demand.

Managed $61,000,000 across three business domains coordinating with mission critical business objectives, aligned, and maximized functional delivery

Facilitated portfolio management discussions to gain consensus on commitment of resources, schedule, budget, and prioritization for IT demand across multiple business units.

Project Managed Middleware Releases, 07/2002-02/2004. Managed numerous middleware supporting projects into single release on single date.

As a middleware provider, Project Managed coordinated the multiple teams across the division both upstream and downstream for the supported middleware.

Project managed the Middleware development efforts supporting larger corporate initiatives.

07/

Manager of Systems Development, 01/1998-07/2001. Managed team of 55 development and support people across disparate technologies for numerous applications. Supported suite of products, including multi-terabyte data store and data warehouse.

Project managed numerous network management applications is support of enhancements, minor projects, and major corporate initiatives.

Managed the building of a team to implement an Operational Data Store and Data Warehouse

Oversaw the Research and Development of the technology infrastructure

Championed the Development and Testing of Extract Transform and Load (ETL)

Directed the Operational support of Development, Testing, and Production Support environments

Supervised construction of one of first multi-terabyte operational data store and data warehouses in telecom domain, reducing latency in decision making.

Project Leader for Systems Development, 06/1996-01/1998. Led team of production support personnel delivering enhancements and application support for multiple application domains and environments.

Led teams of developers and production support personnel on Network Management Systems.

Led in maturing IT organization in the Capability Maturity Model.

Project Managed enhancements and small projects for network management software.

Testing and Operational Support Lead, 01/1992-05/1996. Tested and supported fault tolerant in house developed middleware solution for Network Management software.

Provided testing, systems support, and development support on fault tolerant middleware communications

Database Analyst, 03/1989-12/1991. Gathered requirements, documented schemata for logical design, and assisted database developers in physical building of databases in support of financial systems software development.

ENTREPRENEURIAL EXPERIENCE

BETMAC Computer Products, Kansas City, Kansas, Owner, 02/1986-12/1988. Developed strategy, sales, accounting, and shipping of computer consumables (e.g., storage media, printer ribbons and toner, and business forms).

EDUCATION

UNIVERSITY OF KANSAS, Lawrence, Kansas

Masters of Geography, Microwave Remote Sensing, 1985

UNIVERSITY OF KANSAS, Lawrence, Kansas

B.S., Computer Assisted Cartography, 1983

INDUSTRY CERTIFICATIONS

Six Sigma Black Belt Training

Lean Certified

ITIL Foundations Certified

PROFESSIONAL DEVELOPMENT

Dale Carnegie Communications and Human Relationship Skills for Success

Leadership Foundations

Leadership Essentials

Contact this candidate