Helpdesk resumes in United States

Olathe, KS
... team efficiency and foster high-performance teams Acted as primary support contact for EDI system issues and managed helpdesk team and calls as needed EMPLOYMENT HISTORY DXC Technology, Overland Park, KS (Corporate Virginia) Account Manager, ... - Dec 30

Phenix City, AL
... Christina Young Customer Service Representative Phenix city, 36869 / 559-***-**** / ********@*****.*** Employment history OCT 2022 - PRESENT IT Helpdesk Technician, NTT DATA FEB 2023 - SEP 2023 Remote Data Entry Specialist, A1fed – Federal Emergency ... - Dec 29

Cranberry, PA
... • Provide helpdesk support for end users issues consistently hitting 75% SLA completion of technical issues within 24 hours. • Assisted with mobile phone program to consolidate to one vendor, pool minutes and administer through web interface. ... - Dec 28

Canfield, OH, 44406
... Designed targeted learning strategies to close product adoption gaps, reducing Helpdesk support tickets and further strengthening user confidence. Created an Online Help platform, quick-reference guides, Pendo tutorials, and scenario-based vignettes ... - Dec 28

United States
... Applications: Embedded systems, Web-Broadcast/Online Presentation (Whiteboard, Video Conferencing, Audio dialog, etc.), Purchase/Order/Fulfillment, Model Configuration, Supply Chain Management, Buying Chain, System Management (Helpdesk, Asset, ... - Dec 26

Beltsville, MD
... IT Project Analyst, LAYC Career Academy Sept 2022 - November 2023 ● Responded to Tier I helpdesk requests, resolving user login, application, and connectivity issues while escalating complex cases. ● Maintained and tracked IT asset inventory, ... - Dec 25

Raleigh, NC
... Supported Helpdesk ticketing systems and VPN infrastructure, ensuring secure access. System Specialist / Information Systems Consultant Windows Engineer At Horry-Georgetown Technical College, a technical education provider, I managed IT ... - Dec 24

Seattle, WA
... ●Project Manager: designed, constructed, and maintained a 24-hour helpdesk of 16 personnel supporting pilots in-flight and 5,000 support staff. ●EKMS Manager: rigorously adhered to FIPS 140-2 while performing duties maintaining, distributing, and ... - Dec 24

Brooklyn, NY
... Set up projectors and performed hardware/software troubleshooting for events and classes Efficiently responded to system outages and helpdesk requests Supervised support staff, made schedules provided constructive feedback, and delegated technical ... - Dec 24

Indian Landing, LA
... (Noida, Uttar Pradesh ) (Dec 2014 - Apr 2017) Led the development of the Smartguard (BMS Product) and associated modules, including Billing, OMS, and Helpdesk systems. Streamlined workflows by automating key processes and eliminating redundant ... - Dec 24