Windows Engineer with 20+ Years IT Experience

Windows Engineer Windows Server Administration PowerShell Scripting

828-***-**** • ******@*******.*** • Morganton, North Carolina, 28655 SUMMARY

SKILLS

EDUCATION

EXPERIENCE

Windows Engineering Specialist with 20+ years in IT management, system administration, and network administration. Expertise in Windows Server Administration, PowerShell Scripting, and Active Directory Management. Proven track record in optimizing virtual machine infrastructure and resolving critical infrastructure issues efficiently. Known for assertive problem-solving, rigorous attention to detail, and candid communication, driving successful IT initiatives and fostering a collaborative work environment. IT Management System Administration Network Administration Cloud Architecture Virtualization Infrastructure Management IT Security Active Directory Management PowerShell Scripting Microsoft 365 Administration Azure AD Management VMware vSphere Disaster Recovery Planning Linux Server Administration Windows Server Administration Server Administration

Newton-Conover High School, 1986

Western Piedmont Community College, 1998 - 2000

Catawba Valley Community College, 1985 - 1986

High School Diploma

Associate Degree, Computer Engineering

Electronic Technology, Diploma, Consumer

IvyTech Community College Dec 2021 - Present

Coastal Carolina University May 2018 - Dec 2021

Mitchell Community College Oct 2010 - May 2018

Catawba Valley Community College Mar 2008 - Oct 2010 One Who Serves Feb 2007 - Mar 2008

Windows Engineer

At IvyTech Community College, a leading educational institution, I manage and optimize the virtual machine infrastructure and IT systems to ensure high availability and performance. Optimize virtual machine infrastructure, achieving 99.9% uptime for critical systems. Develop PowerShell scripts for IT project automation, enhancing efficiency. Configure applications with Single Sign-On capabilities, improving user access. Collaborate with a team of engineers to ensure timely resolution of critical incidents. Contribute technical expertise in strategic IT planning meetings. Manage Veeam backup solutions, ensuring data integrity and disaster recovery readiness. Lead Microsoft Defender rollout for Windows and Linux servers. Manage Microsoft 365 Copilot, Azure AD, and associated applications. Business Analyst II / Cloud Architecture Administrator Windows Engineer At Coastal Carolina University, a prominent academic institution, I managed cloud environments and IT systems to enhance operational efficiency and security. Managed Exchange Online and Azure AD for +3,000 users, ensuring seamless integration. Configured Intune for Education, standardizing workstations for students and employees. Managed Teams, Microsoft Bookings, and Zoom integrations with Azure AD for SSO. Resolved mail flow and account issues, reducing user-reported incidents by 20%. Automated +25 routine IT tasks using PowerShell, saving 300 labor hours annually. Managed Federated ID and Azure Authentication systems, enhancing security posture. Senior System Administrator / Cloud Architecture Administrator / IT Manager Windows Engineer At Mitchell Community College, a key educational provider, I led IT infrastructure projects and managed system administration to support institutional goals. Planned and executed migration to Office 365 for +2,000 users, enhancing functionality. Managed VMware vSphere infrastructure, achieving RTO of less than 4 hours. Provided Tier 3 support for Cisco ISE and network infrastructure, ensuring 99.99% uptime. Implemented SharePoint 365 and SQL Server environments, improving collaboration by 25%. Supervised system administrators, reducing critical incidents by 18% through proactive monitoring. Senior System Administrator Windows Engineer

At Catawba Valley Community College, a regional educational institution, I managed IT systems and led infrastructure projects to enhance operational efficiency. Migrated +1,000 users from GroupWise to Exchange 2008, increasing communication efficiency by 30%. Led server centralization and VMware vSphere conversion, reducing costs by 15%. Administered Novell and Windows server environments, ensuring optimal performance. Supported SQL Server operations and contributed to single sign-on initiatives. System Engineer Consultant Windows Engineer

At One Who Serves, a consulting firm, I provided expert system engineering services to enhance client IT infrastructure and operational efficiency.

Managed IT infrastructure including Exchange, SQL, IIS, VPN, and firewalls for multiple clients. Developed customized IT solutions, resulting in 10% cost savings for clients. Centralized Data Management Office / NOAA NERRS SWMP Dec 2004 - Feb 2007 Foothills Area Program Feb 2004 - Dec 2004

Horry-Georgetown Technical College Nov 2002 - Feb 2004 Western Piedmont Community College Jul 1998 - Dec 2000 Web Database Programmer / System Specialist Windows Engineer At NOAA NERRS SWMP, a national environmental monitoring program, I developed data management systems to support environmental analysis and research. Engineered real-time data management systems for meteorological and water quality data. Managed SQL servers and IIS web servers, achieving 99.95% system uptime. Developed dynamic websites and applications, enhancing user experience. Network Administrator Windows Engineer

At Foothills Area Program, a regional healthcare provider, I maintained IT systems to ensure secure and efficient network operations.

Maintained IT systems including Exchange email, antivirus, SQL servers, and backups. Configured and managed Cisco routers and Netscreen firewalls, strengthening security. Supported Helpdesk ticketing systems and VPN infrastructure, ensuring secure access. System Specialist / Information Systems Consultant Windows Engineer At Horry-Georgetown Technical College, a technical education provider, I managed IT infrastructure to support academic and administrative functions.

Administered Windows NT, 2000, and 2003 server environments, ensuring efficient operations. Managed IT infrastructure including antivirus, backup systems, and Active Directory domains. Executed migration of user accounts to Active Directory, improving system integration. Computer Technician / System-Network Administrator / Help Desk Specialist Windows Engineer At Western Piedmont Community College, a community education institution, I supported IT systems and provided technical training to enhance user proficiency. Maintained diverse server environments including Linux, Windows NT, and FreeBSD. Provided hardware and software support, enhancing technological proficiency for users. Led transition to Windows 2000 servers and workstations, enhancing system capabilities. PERSONALITY

STRENGTHS

Conventional

Adheres to established processes and methods

Opportunistic

Comfortable with ambiguity and dynamic environments Autonomous

Independently drives results

Considerate

Balances personal needs with empathy for others

Even-tempered

Generally calm, with moments of passionate expression

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