Punta Gorda, FL
... Apple OS Migrated users from Lotus Notes to Outlook 365 Imaged and supported Mac desktops and laptops via FileWave Managed helpdesk tickets via Remedy Salesforce 9/2012–5/2013: Associate Consultant I, Support Practice Group, Kraft & Kennedy End-user ...
- Apr 17
Manhattan, NY, 10019
... LLP, New York, NY July 2009-May 2012 Helpdesk Associate Bloomberg Law ●Assisted clients with brand new Bloomberg Law legal research website. ●Performed legal research for clients. ●Conducted court docket research for Bloomberg news articles. ...
- Apr 17
Washington, DC
... •Reactivated principals for users who have been inactive in the system for 30+ days once a helpdesk ticket was received. •Forwarded email to users regarding principal reactivation using a template email that was created. •Closed tickets once users ...
- Apr 17
Raleigh, NC
... (10+ years) •DNS (10 + yea rs) •LAN (Less than 1 year) •CUSTOMER SERVICE (5 years) •Service Desk •Help Desk •Desktop Support •Helpdesk Support •Tech Support •Active Directory •Comptia •Call Center •Customer Support •System administration •Network ...
- Apr 16
Kansas City, KS
... ● Worked one-on-one with the Technical Trainer and Helpdesk to create training material for new software. ● Trained on average 40-50 Customer Care Reps on how to utilize the new payment plan program. ● Managed call volume control by overseeing call ...
- Apr 16
Charlotte, NC
... Projects: Net4App, Net4 Helpdesk, VoIP Bulling Solution & Bulk SMS Roles: » Developing new functionalities and updating Existing as per client and support Team requirements. » Creating a panel for the whole issue tracking system of business issues ...
- Apr 16
San Antonio, TX
... Co-ordinate Helpdesk for data acquisition Perform Research and Development to enhance the utility of Lab VIEW applications for existing clients. Automation testing, designing test cases, test Scripts, test Procedures, test schedule planning, ...
- Apr 16
Milpitas, CA
... Also resolve driver inquiries for on boarding and scheduling via helpdesk tickets and phone support. Triage driver issues with phone app and delivery specifics 08/16 – 09/17 Caregiver - Milpitas, CA Details upon request Page 1 of 3 01/16 – 08/16 ...
- Apr 16
Hackensack, NJ, 07601
... •Windows Server 2008 Certified •A+ Certified Computer Technician •Extensive experience in Remedy •Extensive experience in Helpdesk •Extensive experience in Desktop Support •Extensive experience in Server Support –Domain Admin •Assisted and resolved ...
- Apr 16
Dallas, TX, 75225
... IT Systems Support, Lauren Engineers & Constructors, Inc 02/2014 – 09/2015 Supported all local desktop, servers, backups, phone, printer, and helpdesk support of 125 users of the Irving and Houston TX facility. Provided all levels of support for the ...
- Apr 15