Cybersecurity & IT Helpdesk Professional

Michael Pennington

Colorado Springs, CO *******.*****@*****.*** 719-***-**** www.linkedin.com/in/michael-penn-cse IT Helpdesk / Cybersecurity Analyst

A cybersecurity professional with an insatiable thirst for knowledge. I am highly motivated, proactive, and possess a can-do mindset. I have a proven track record of being a valuable team player and making significant contributions to the teams I have worked with.

Colorado springs, CO *******.*****@*****.*** 719-***-**** www.linkedin.com/in/michael-penn-cse WORK HISTORY

Trident Security Solutions, Security Specialist —

Colorado Springs, CO

Presently employed (1 Year Experience)

A highly skilled security professional with 10 years of experience in retail, hospital, and transportation security. Proven ability to enforce safety protocols, conduct risk assessments, and respond effectively to emergencies. Experienced in loss prevention, access control, de-escalation techniques, and incident

reporting. TASER certified with expertise in handling high-pressure situations, securing restricted areas, and assisting law enforcement when necessary. Adept at using surveillance systems, screening procedures, and conflict resolution to ensure the safety of customers, patients, staff, and travelers. Committed to maintaining a secure environment through vigilance,

professionalism, and strong communication skills.

HSS, Security Officer —

Colorado Springs, CO

Feb 2023 - Oct 2024 (2 Years Experience)

As a Security Officer at a busy hospital, I utilize a strong sense of responsibility and situational awareness to ensure the safety of staff, patients, and visitors. I manage access control, respond to incidents, and

maintain a secure environment in a fast-paced and

unpredictable setting. My ability to adapt to changing circumstances while maintaining a calm and

authoritative presence enables me to prevent and

manage potential security risks effectively.

Amazon, Crew Member —

Colorado Springs, CO

Sep 2022 - Feb 2023 (2 Years Experience)

An Amazon crew member is responsible for various

tasks to ensure efficient warehouse operations and timely order fulfillment. Duties include picking, packing, and scanning customer orders; sorting and organizing inventory; loading and unloading shipments; and

preparing packages for delivery. Crew members follow strict safety protocols, maintain cleanliness in work areas, and use handheld scanners or warehouse

management systems to track items. The role requires physical stamina, attention to detail, and the ability to work quickly and accurately in a fast-paced

environment.

EDUCATION

Western Governors University: Salt Lake City, UT

Bachelor of Science, Cybersecurity and Information Assurance June 2025–Current

Courses: Network Security, Windows Security, Linux Applications University of Colorado Boulder: Boulder, CO

Cyber Security Professional Certification Program

September 2023–July 2024

Courses: Network Security, Windows Security, Linux Applications Westwood College of Technology: Denver, CO

BS in Animation / Associate's in Web design

August 2004–June 2005

CERTIFICATION & SKILLS PROFILE

Certifications: Security+, A+, ISC2 cc, TDX IR Expert, TASER Cybersecurity:

• Data access management

• Authentication

• Authorization

Operating Systems:

• Microsoft Windows 11

• macOS

• Linux (Kali, Ubuntu, Debian)

• IOS

• Android

Networking:

• Firewalls

• Infrastructure

• Cloud Management

Programming Languages:

• HTML

• Java

• Python

• C

• C++

OTHER CYBERSECURITY PROJECTS

Hack the Box:

● Network Enumeration with Nmap

● Brute force

● Attacking Web Applications with Ffuf

● Cracking Passwords with Hashcat

● SQLMap for SQL injection

Over the Wire:

● Bandit level 34

● NATAS level 2

Contact this candidate