Charlotte, NC, 28202
... questions using available information resources (KB’s Knowledge Base Solutions) ●Advise user on appropriate action (IT Helpdesk Team Assistance) ●Follow standard help desk procedures ●Log all help desk interactions ●Administer help desk software ...
- Apr 21
North Carolina
... Radial, Helpdesk Specialist (contract) Martinsville, VA. Nov 2020- April 2021 ●Provided technical support to users by researching and answering questions. ●Answered phone calls with regards to specific issues on customer accounts. Creating tickets ...
- Apr 21
Orlando, FL, 32825
... sites I handle the day to day operations of these sites In charge of removing and replacing network equipment for the sites that I manage Alere (Maitland, FL) 01/2015 – 7/2015 Helpdesk Analyst Responsible for providing support to all Alere Inc. ...
- Apr 21
Irving, TX
... and supported as part of Core Business applications, web portal content management and Enterprise services like SSN, IT Helpdesk, Enterprise Content Management, Network Management Accountable and responsible for delivery of releases, work with TGCS ...
- Apr 20
Rockwall, TX
... SKILLS - Zendesk - 60 WPM - POS Systems - HIPPA - Clerical Support - Medical Term - LiveChat - EPIC - Citrix - Microsoft Office - Helpdesk - Medicaid - CRM - Netforum - Fraud Detection - Medicare - Salesforce - Java Script - Genysis - Vendor ...
- Apr 20
Pflugerville, TX, 78660
... DIS Helpdesk: Receive inbound calls for software support. Responsibilities include selling service and directing customers to the appropriate service queue. Increased close rate by 45% I possess a unique talent for successfully de-escalating ...
- Apr 20
Arlington, VA
... Helpdesk/Support desk/Production support operations. Strong critical thinking/problem-solving skills. Analyzed and collaborated with multiple teams to investigate and fix complex business/technical issues. Wits Solutions, Inc. June 2018 – August ...
- Apr 20
Fort Wayne, IN
... Skills ●Helpdesk ●Customer Service ●Programming in various languages including Java, HTML, SQL, Visual Basic .NET ●In depth knowledge of Business Information Systems ●Independent and proficient ●Strong attention to detail ●Committed to quality and ...
- Apr 20
Locust Grove, GA
... Closed filing Elite DM5 Export TIERCON/COPLAS STERLING HEIGHTS, MI 07/2013 - 11/2014 Team Leader – Visual inspector - Quality control - Machine operator - Training INTERNATIONAL ACADEMY OF DESIGN AND TECHNOLOGY TROY, MI 07/2012 - 05/2013 Helpdesk ...
- Apr 19
Fremont, CA
... · Handle office new office setup and office closures Service Desk Analyst Global Indemnity Group • Bala-Cynwyd, PA 06/2015 - 11/2018 · Operates as a Helpdesk Technician supporting 400+ users locally, as well as remotely, by helping to diagnose, ...
- Apr 19