Operations & EDI Solutions Leader for Animal Health
Resume:
JOHN BISACCA
Olathe KS *****
************@*****.***
PROFESSIONAL SUMMARY
Accomplished operations leader with over 20 years of expertise in 3rd party business development, project management and client engagement focused on electronic data interchange (EDI) solutions. Acted as chief liaison between Manufacturers and Distributors within the animal health industry with demonstrated ability in long-term account management. Proven ability to align EDI technical solutions with individual distributor business objectives to drive process improvement initiatives for the clients. Recognized for effectively managing complex project, ensuring contractual compliance, and building lasting relationships with clients.
CORE QUALIFICATIONS
Critical thinker with solutions driven mindset
Adaptable with a strong ability to naturally connect with people
Approachable management and leadership style
Passionate in empowering teams for corporate success
Intermediate User of Microsoft Office Suite Version 16
TECHNICAL SKILLS
EDI Trusted Link translator suite of Open Text software products designed for Electronic Data Interchange (EDI) integration and B2B communication
Knowledgeable in EDI Maps: 816, 832, 850, 867 & 997 and ANSI X12 Compliance Standards
Familiar with AS400 Operating System
AS2 BizManager: B2B integration and managed file transfer software
Jira ticketing system: Issue and project tracking software
PROFESSIONAL EXPERIENCE
Account Management / Process Optimization
Instrumental in managing and modifying manufacturers’ business website for distributors to enter their daily sales invoices by collaborating with the IT team and making recommendations for enhancements to the manufacturers’ website
Orchestrated an increase in distributor enrollments for a consortium of 8 manufacturers by growing participation from 30 distributors to over 360 thus increasing sales data accumulation for our clients
Conducted on-site plant meetings with clients to determine needs, forward thinking goals, enhancements to projects to determine process re-engineering and systems integration for the client
Performed 85 edit checks daily for data integrity in order to resolve exceptions from distributors inventory and sales data reporting
Collaborated with finance team to validate authenticity of billing invoices to ensure compliance with contractual deliverables
Project Management
End to end project management, Agile and Waterfall Methodologies, resource planning
Foster relationships with stakeholders at all levels, guiding them through project design, development, and user acceptance, ensuring alignment with evolving business goals
Drafted proposals to provide clients with need-based solutions encompassing budget directives, project timeframes and deadlines to provide operational success for the client
Managed cross-functional team coordination to create a unique product, service, or result for the client
John Bisacca Pg. 2 of 2
Leadership & Collaboration
Successfully led and mentored teams in high-stakes environments, fostering a collaborative culture that consistently met project deadlines and budget requirements
Led Animal Health EDI projects managing a team of up to 8+ across various support and development functions
Documented daily operational processes as the company grew and developed standard operating procedures to enhance internal team efficiency and foster high-performance teams
Acted as primary support contact for EDI system issues and managed helpdesk team and calls as needed
EMPLOYMENT HISTORY
DXC Technology, Overland Park, KS (Corporate Virginia)
Account Manager, Animal Health EDI Project
March 2010 – April 2025
Operations Supervisor, Animal Health EDI Project
March 1999 – March 2010
PROFESSIONAL DEVELOPMENT
National Career Readiness Certification – Gold Certification 2025
American College Testing, Iowa City, IA
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