| Resume alert | Resumes 1 - 10 of 30 |
Change Management Project
Surrey, BC, Canada
... Monitoring and raising the Alert using Nagios tool and tickets in web helpdesk tool. Worked and co-coordination with support on multiple OS Solaris/Linux/Windows servers. Prepared process Reports, dashboards, standard operational documents of ITIL ... - Mar 14
... Monitoring and raising the Alert using Nagios tool and tickets in web helpdesk tool. Worked and co-coordination with support on multiple OS Solaris/Linux/Windows servers. Prepared process Reports, dashboards, standard operational documents of ITIL ... - Mar 14
Innovation Manager Project
North Vancouver, BC, Canada
... • Systems Implementation and Administration/ Epic-Insurance/ ERP/ CRM/ SAP/ Oracle/ SQL/ MS Office-365/ Advanced Excel/ Helpdesk • Project management/ PMBok/ PMI/ PM2/ IM/ MS Project and IT leadership/ ITIL • Change management • Master Business ... - 2022 Mar 07
... • Systems Implementation and Administration/ Epic-Insurance/ ERP/ CRM/ SAP/ Oracle/ SQL/ MS Office-365/ Advanced Excel/ Helpdesk • Project management/ PMBok/ PMI/ PM2/ IM/ MS Project and IT leadership/ ITIL • Change management • Master Business ... - 2022 Mar 07
Member Team Customer Service
Surrey, BC, Canada
... Education Douglas College – New Westminster, BC Computing Studies and Information Systems Diploma, Graduated February 2020 IT Helpdesk Ticketing System Project: -Project Scope: Worked as part of a three-member team on a three-tier helpdesk ticketing ... - 2022 Jan 14
... Education Douglas College – New Westminster, BC Computing Studies and Information Systems Diploma, Graduated February 2020 IT Helpdesk Ticketing System Project: -Project Scope: Worked as part of a three-member team on a three-tier helpdesk ticketing ... - 2022 Jan 14
Technical Support Management
Yaletown, BC, V6B 2W9, Canada
... Helpdesk, Maintenance of computers, switching equipment and security cameras. Management of Outsourcing Print, Internet Links, Security and Enterprise Systems. Preparation and execution of the migration project and standardization of environment. ... - 2021 Mar 14
... Helpdesk, Maintenance of computers, switching equipment and security cameras. Management of Outsourcing Print, Internet Links, Security and Enterprise Systems. Preparation and execution of the migration project and standardization of environment. ... - 2021 Mar 14
Senior IT Management
Vancouver, BC, Canada
... London England Summary My position at Raymond James was that of a Senior Support Engineer, while working there I supervised one Junior Support Engineer who handled the helpdesk and escalated problems to me if he could not resolve them himself. ... - 2020 Dec 10
... London England Summary My position at Raymond James was that of a Senior Support Engineer, while working there I supervised one Junior Support Engineer who handled the helpdesk and escalated problems to me if he could not resolve them himself. ... - 2020 Dec 10
Python Node.js HTML React Native JavaScript Reactjs
Delta, BC, Canada
... • Team Player • Organizational WORK EXPERIENCE POS Helpdesk Best Buy Canada, Langley April 2017 – April 2019 Responsible for resolving tickets for Best Buy Stores across Canada and performing daily diagnostics and troubleshooting of system issues. ... - 2020 Aug 16
... • Team Player • Organizational WORK EXPERIENCE POS Helpdesk Best Buy Canada, Langley April 2017 – April 2019 Responsible for resolving tickets for Best Buy Stores across Canada and performing daily diagnostics and troubleshooting of system issues. ... - 2020 Aug 16
IT System Electrician Technician IT Manager
Vancouver, BC, Canada
... IT-systems: Windows 7, TIS, IRIS, in-house platforms for inputmanagement services 2015 - 2017 Service Desk Manager / IT Helpdesk Fellner Wratzfeld & Partner Rechtsanwälte GmbH, Vienna, Austria Installation, configuration and maintenance of Windows ... - 2020 May 20
... IT-systems: Windows 7, TIS, IRIS, in-house platforms for inputmanagement services 2015 - 2017 Service Desk Manager / IT Helpdesk Fellner Wratzfeld & Partner Rechtsanwälte GmbH, Vienna, Austria Installation, configuration and maintenance of Windows ... - 2020 May 20
Testing
Surrey, BC, Canada
... Monitor helpdesk statistics and provide analysis and organizational impact assessments of the reported problem. Responsible for planning, designing and successfully launching various applications for multi-mobile platforms including Brew, Android, ... - 2020 Apr 11
... Monitor helpdesk statistics and provide analysis and organizational impact assessments of the reported problem. Responsible for planning, designing and successfully launching various applications for multi-mobile platforms including Brew, Android, ... - 2020 Apr 11
Manager Customer Service
Vancouver, BC, Canada
... helping and support to other consultants Quality Assurance for Helpdesk; monitoring of quality calls between senior and junior consultants Claims Approval Training; new consultants and up-skilling existing consultants to advance levels Creating ... - 2019 Mar 19
... helping and support to other consultants Quality Assurance for Helpdesk; monitoring of quality calls between senior and junior consultants Claims Approval Training; new consultants and up-skilling existing consultants to advance levels Creating ... - 2019 Mar 19
Customer Service Engineer
Surrey, BC, Canada
... GENERAL INFORMATION •Awards: Best DSL, WBB helpdesk Engineer for 4 consecutive years at Quadrant Televentures Limited (Connect Broadband). •Certifications: CCNA (Cisco Certified Network Associate) & BST (Basic Security Training) •Technical Expertise ... - 2019 Mar 07
... GENERAL INFORMATION •Awards: Best DSL, WBB helpdesk Engineer for 4 consecutive years at Quadrant Televentures Limited (Connect Broadband). •Certifications: CCNA (Cisco Certified Network Associate) & BST (Basic Security Training) •Technical Expertise ... - 2019 Mar 07