Philip Morrison

adike7@r.postjobfree.com

Vancouver 604-***-****

Profile

Innovative, solutions-focused IT leader with deep technical expertise and reputation for designing, presenting, delivering and managing client-focused, mission-critical systems and software within available budgets. Exceptional resource for team members and customers, noted for ability to present highly technical problems in non-technical language.

Employment History

IT Infrastructure Manager

August 2019 to February 2020

JOEY Restaurants, Vancouver Canada

Summary

Supervised 6 direct reports to include Systems administrators, Desktop support, Retail systems and Project management. Re-Architected national roll out network topology for restaurants. Stood in for the IT Director in his absence.

• Re-architected core network at head office.

• Complete redesign of restaurant network topology and rule set.

• Upgraded and maintained Meraki Cisco WAN over 50 remote sites.

• Streamlined operations and response to ticket SLAs.

• Managed Office 365, Azure and AWS accounts online.

• Managed and upgraded Hyper-V and VSphere infrastructure.

• Maintained VX rail Hyper Converged Infrastructure.

• Optimised Meraki, Switch, WiFi and Firewall policies companywide.

Business Systems Manager

May 2018 to December 2018

Capsticks Solicitors LLP, London England

Summary

Managed a team of 3 Systems Engineers and Architects, during a new infrastructure design and implementation period over 5 locations with 2 datacenters. Introduced a new IT architecture for one of the largest law firms in the UK and implemented the plan to execute. Stood in for the IT Director in his absence.

• Implemented new VMware strategy using new HP servers and Nimble Storage.

• Managed current Backup platforms of Netapp, EMC VNX and Qnap.

• Implemented new Horizon VDI using new Dell servers and VSAN implementation.

• Upgraded VMware platform from VSphere 6.0 to VSphere 6.7.

• Migrated company email from Exchange 2010 to Exchange 2016 Cloud Hybrid.

• Managed Office 365 and Azure accounts online.

• Re-architected network via introducing a new networking design and core using HP Flex Fabric.

• Performed a Data center migration.

• Integrated a new company that was acquired and put a plan in place for the IT systems.

• Managed and upgraded Fortigate Firewalls.

• Implemented new backup / DR strategy using Veeam and Synology.

• Managed and upgraded various security applications including Trend security suite and CensorNet.

• Managed Aruba controller based Wireless access system.

• Implemented new Zoom companywide video conferencing system.

• Managed Mitel IP phone system.

• Managed various Microsoft based applications to include Skype, SharePoint, Dynamics CRM, Teams, ADFS and SQL server.

• Managed and migrated various Legal and Financial applications to include VisualFiles, Iridium, SSRS and Sage.

• Implemented new PRTG monitoring system.

Director of Information Technology

October 2014 to August 2017

The Feldman Agency, Vancouver Canada

Summary

Completely redesigned and implemented a full infrastructure replacement for both the Vancouver and Toronto office. I was responsible for purchasing, managing 2 System Administrators, vendor management, strategic planning and implementation of systems for the IT department for five companies that fell underneath the umbrella of The Feldman Agency.

• Replaced dual-site Dell EqualLogic with Nimble Storage.

• Upgraded VMware platform from VSphere 4.0 to VSphere 6.0.

• Replaced all DNS, DHCP, DCs, ROOT CA and File Servers to a current Server 2012 R2 platform.

• Upgraded Citrix Farm from Presentation Server 4.0 to Xendesktop 7.1 and Netscaler VPX.

• Redesigned and deployed new Cisco network topology using Nexus Core and 2960 Access Switches.

• Designed and implemented full DR strategy using Veeam Backup and Replication and DFS between sites.

• Implemented Palo Alto firewalls to replace aging Sophos devices.

• Redesigned WAN topology with new VPLS solution.

• Replaced WiFi Access points at both sites using Aruba APs.

• Put in PRTG / Syslog monitoring solution for Network and Server infrastructure.

• Maintained and upgraded dual site Cisco Call Manager, Unity and Presence system.

• Upgraded Exchange 2010 to Exchange 2013 (150 mailboxes) and replaced Cisco IronPort with Proofpoint/Barracuda Spam filtering.

Team Lead, Network Operations

March 2014 to August 2014

Conner, Clark & Lunn Financial Group, Vancouver Canada Summary

Managed the Network Operations team consisting of 3 Network Administrators and 3 Desktop Support. My team was responsible for IT support, new projects and the day to day running of all IT infrastructure for the company worldwide.

IT Operations Manager

September 2010 to February 2014

Vancouver Film School, Vancouver Canada

Summary

Maintained all storage, virtual, mail, servers and networking infrastructure in advanced 2000 user multi-site technological environment. Advised, designed and deployed new IT systems supporting 12 departments. Final escalation point for resolution of T3 problems. Supervised 9 direct reports. Completed numerous technology projects on schedule, within budget and with minimal user disruption.

IT Infrastructure Consultant

May 2010 to August 2010

Softlanding Network Solutions Inc, Vancouver Canada Summary

I worked on a number of projects to include 2 x Exchange 2010 Upgrade Projects, 1 x SharePoint 2010 Implementation, 1 x VMware ESX Upgrade Project, 1 x Hyper-V R2 Upgrade Project, 1 x RDS R2 Implementation and general support of clients

Senior IT Consultant (contract)

September 2009 to April 2010

Strategic Network Solutions Inc, Vancouver Canada

Summary

I was contracting as a Senior IT Consultant. My responsibilities were to support clients in the Vancouver area for all aspects of IT infrastructure at level Tier 3. I also ran road mapping meetings with clients to advise the best options for them in the areas of Microsoft, VMware, Citrix and Networking infrastructure.

IT Infrastructure Consultant

September 2008 to September 2009

Softlanding Network Solutions Inc, Vancouver Canada Summary

My job consisted of a few different areas to include mentoring junior consultants in relevant technologies, support, consulting and project work for clients in the Vancouver area. The technologies that I was mainly involved with were Server 2000/2003/2008, Exchange 2003/2007, ISA 2006, SharePoint, VMware, Citrix, Networking and Hardware. (Rack Servers, SANS, NAS). I also was doing pre-sales, road mapping and Client Workshops.

Senior Support Engineer (contract)

May 2008 to August 2008

Raymond James Financial Services, London England

Summary

My position at Raymond James was that of a Senior Support Engineer, while working there I supervised one Junior Support Engineer who handled the helpdesk and escalated problems to me if he could not resolve them himself. My technical responsibilities were to keep the server/networking infrastructure running and up-to-

date. The environment supported was approx. 30 racked servers and approx. 150 local and remote users. The technologies involved were mainly Server 2000/2003, Linux, SQL 2005, VMware, Citrix and Cisco Networks. I installed and updated several new systems while there.

Citrix Server Engineer (contract)

April 2008

Barclays Bank, London England

Summary

This was a short-term contract working at Canary Wharf Barclays Bank, I was training up a faction of their IT Dept. on supporting a new implemented Citrix environment. Lead Technical Services Engineer

April 2007 to February 2008

Erinaceous Group Plc, London England

(Infrastructure Engineer - Jan 2007 to March 2007) Summary

I oversaw supervising 3 Technical Services Engineers. (Tier 3) While working there I was involved in supporting IT at a Tier 3 level in an ITIL environment. I was also involved as the Lead Tech in several projects and office relocations. The environment I was supporting comprised of approx. 3000 users local/remote and approximately 100 servers in multiple datacenters. The technologies I was using were mainly Cisco networks, Server 2000/2003, Exchange 2003, SQL Server 2000, VMware, Citrix and Hardware.

(HP Servers, Blade Center, SAN, Firewalls)

IT Manager/Coordinator (contract)

September 2006 to December 2006

Lambert and Rehbein, Brisbane Australia

Summary

I would manage everything to include Server/Desktop/Infrastructure. The environment consisted of around 6 Servers and 60 users Remote/Local. The technologies involved were mainly Server 2000/2003, Linux, Exchange 2003 and Hardware.

IT Engineer (contract)

August 2005 to August 2006

Dr Pooter, Edinburgh Scotland

Summary

I was an IT Engineer for a new startup company called Dr Pooter, in this position my responsibilities were to drive the company car out to Small Businesses and provide IT support when needed. The technologies I mostly worked with were Windows Desktop, SBS Server, MACs and various IT hardware. Education

Foundations of Effective Management & Leadership

Justice Institute of British Columbia, Vancouver (2014) Completed Foundations of Effective Management & Leadership certificate Beng (Honors Classification 2:1) Computer Networks & Distributed Systems Napier University, Edinburgh Scotland (2006)

Completed Honors Degree Grade 2:1 (top 15% of graduating year)

Beng Computer Networks & Distributed Systems (Exchange year) Western Washington University, Bellingham USA (2005) Completed Computer Science Exchange year

Beng Computer Networks & Distributed Systems

Napier University, Edinburgh Scotland (2002 – 2004) Completed Year 1-3 of Degree Program

City & Guilds Advanced Diploma in Information Technology Fylde Technical College, England (2001)

Completed Advanced Diploma in Information Technology References Available on Request

Industry Certifications

MCITP

Enterprise Administrator / Server Administrator

MCSE

Windows Server 2003

MCSA

Windows Server 2003 Messaging / Server 2008 / Server 2012 MCP

2.0

ACE

Palo Alto OS V 6.0

NIOP

Nimble Storage

VCP

ESX V-Sphere 4 / ESX Infrastructure VI3

VTSP

ESX Infrastructure VI3

VAC

ESX Infrastructure VI3

VSP

Selling Virtual Lab Automation Solutions 2008

CCA

Presentation Server 4.0 / XenServer 5.0

CCSP

Windows Application Delivery 2008

CCA

XenApp Server 5.0

ITIL

Foundation V3

PRINCE2

2009v Practitioner / 2009v Foundation

A+

2003

NETWORK+

2003

MCTS

Virtual Machine Manager 2008, Configuration / Exchange Server 2007, Configuring Microsoft Office SharePoint Server 2007, Configuring / Windows Vista, Configuring Windows Server Virtualization, Configuration / Windows SharePoint Services 3.0, Configuration Windows Server 2008 Application Platform Configuration Windows Server 2008 Network Infrastructure Configuration Windows Server 2008 Active Directory Configuration

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