Alan Silva

*** ****** **** ******, *** Paulo, ***92-100 • 55-11-985**-**** • adkwg3@r.postjobfree.com

OBJECTIVE

Looking for new challenges in Information Technology area as Infrastructure Analyst, Systems Administrator or DevOps Engineer.

HIGHLIGHTS OF QUALIFICATIONS

13+ years of experience in the Information Technology area and technical support.

Deployment, Management and Maintenance of Servers Windows and Linux.

Administration of Network and Monitoring of all IT Infrastructure.

Management of Virtualization and Cloud environment.

Management of Databases SQL Server and MySQL.

Development with PHP, SQL, HTML and Shell Script.

Languages: Portuguese and English.

EMPLOYMENT HISTORY

IT Manager Sept/2013 – present

Jaime Administração de Bens e Condomínios Ltda., Sao Paulo, Brazil

Responsible for the entire Information Technology area of Company.

Deployment and Management of Servers Windows and Linux.

Deployment and Management of Network Infrastructure, IP Addressing and Routing.

Design of the VPNs for communication of the headquarters and the branches

Management of UTM, Internet Control, Firewall and Anti-Spam SonicWall.

Administration of Microsoft Office365 Portal and AWS cloud environment.

Design, Deployment and Management of Virtual Environment with VMWare ESXi.

Design, Deployment, Management and Monitoring of Network Infrastructure.

Management of Outsourcing Print, Internet Links, Security and Enterprise Systems.

Preparation and execution of the migration project and standardization of environment.

Preparation of all documentation, standards and company policies.

Database Administration SQL Server and MySQL.

Development of web systems for inventory control, upload files and ticket.

Backup routine and recovery.

Assistant Apr/2013 – Jul/2013

Cambridge Western Academy, Vancouver, Canada

Answer and relay all phone calls, pick up and deliver mail, maintain adequate inventory of school and books and place new orders, make photocopies and scan documents, deal with student’s requests from all over the world. Set up of network assets and provide technical support for all the students, teachers and employees.

Junior Support Technician Jan/2013 – Mar/2013

eSecureData.com Inc., Vancouver, Canada

Technical support, building servers, deployment of servers Linux and Windows and responding to support emails and tickets, monitoring, and other duties. Deployment of Network Monitoring. Management and deployment of virtual servers with Citrix.

Support Analyst Feb/2008 – Aug/2012

Jaime Administração de Bens e Condomínios Ltda., Sao Paulo, Brazil

Deployment and Management of Servers Windows and Linux.

Deployment and Management of Network Infrastructure.

Basic Management of UTM, Internet Control, Firewall and Anti-Spam SonicWall.

Administration of Domino Server Mail 7 and 8.5, Clients Lotus Notes 6.5 and 8.5.

Design, Deployment, Management and Monitoring of Network Infrastructure.

Helpdesk, Maintenance of computers, switching equipment and security cameras.

Management of Outsourcing Print, Internet Links, Security and Enterprise Systems.

Preparation and execution of the migration project and standardization of environment.

Preparation of documentation.

Database Administration SQL Server 2008 and MySQL.

Development of web systems for inventory control, upload files and ticket.

Backup routine and recovery of files.

EDUCATION HISTORY

Post-Graduation of Network Engineering and Telecommunication Services 2010 – 2011

São Judas University, Brazil

(Sao Paulo, BR)

Technologist of System Analysis and Development 2008 – 2010

Sant’Anna University, Brazil

(Sao Paulo, BR)

CERTIFICATIONS

MTCRE – MikroTik (Sao Paulo, BR) 2021

SAA – AWS Certified Solutions Architect (Sao Paulo, BR) 2021

VCP6-DCV – VMware Data Center Virtualization (Sao Paulo, BR) 2020

LPIC-3 Virtualization & HA - Linux Professional Institute (Sao Paulo, BR) 2020

MTCNA – MikroTik (Sao Paulo, BR) 2020

CCNA – Cisco Certified Network Associate (Sao Paulo, BR) 2015

CCENT – Cisco Certified Entry Networking Technician (Sao Paulo,BR) 2014

LPIC-3 Mixed Environment - Linux Professional Institute (Sao Paulo, BR) 2015

LPIC-2 – Linux Professional Institute (Sao Paulo, BR) 2015

LPIC-1 – Linux Professional Institute (Sao Paulo, BR) 2014

CompTIA Linux+ (Sao Paulo, BR) 2014

Suse CLA – SUSE Certified Linux Administrator (Sao Paulo, BR) 2014

COBIT – (Sao Paulo, BR) 2013

ITIL – (Sao Paulo, BR) 2013

TRAINING

MTCRE – Entelco (Sao Paulo, BR) 2021

MTCNA – Entelco (Sao Paulo, BR) 2020

CCNA – IBTA (Sao Paulo, BR) 2015

Pen Test: Intrusion techniques in Corporate Networks – 4Linux (Sao Paulo, BR) 2013

General and Business English - Cambridge Western Academy (Vancouver, BC) 2012

MCTS SQL Server 2008 – Ka Solution (Sao Paulo, BR) 2011

MCSA – Green Treinamento (Sao Paulo, BR) 2009

MCDST – Green Treinamento (Sao Paulo, BR) 2009

MCP – Green Treinamento (Sao Paulo, BR) 2009

Network Management – SENAI (Sao Paulo, BR) 2007

Structured Cabling – SENAI (Sao Paulo, BR) 2007

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