| Resume alert | Resumes 51 - 60 of 566 |
Customer Service Technical Support
Lawrenceville, GA
... •Established a new helpdesk ticket system and reporting procedure, substantially reducing response time by 40%. •Successful resolution of persistent printer issues with Citrix and Thin clients reducing support calls by 30%. •Managed the use of ... - 2023 Aug 09
... •Established a new helpdesk ticket system and reporting procedure, substantially reducing response time by 40%. •Successful resolution of persistent printer issues with Citrix and Thin clients reducing support calls by 30%. •Managed the use of ... - 2023 Aug 09
Service Technician Team Lead
Decatur, GA
... Responsible for supporting the helpdesk at the medical school with incoming requests for service from faculty and students. Updated a database for known and new scenarios as they arose in ticketing. Responsible for routing the tickets to the ... - 2023 Aug 09
... Responsible for supporting the helpdesk at the medical school with incoming requests for service from faculty and students. Updated a database for known and new scenarios as they arose in ticketing. Responsible for routing the tickets to the ... - 2023 Aug 09
Scrum Master Project Management
Lawrenceville, GA
... Provide Tier 3 and Tier 4 support to helpdesk staff for issues that require more in-depth analysis. Upon discovery and determination of resolution, perform test to validate resolution prior to release. Document details of resolution via ticketing ... - 2023 Aug 06
... Provide Tier 3 and Tier 4 support to helpdesk staff for issues that require more in-depth analysis. Upon discovery and determination of resolution, perform test to validate resolution prior to release. Document details of resolution via ticketing ... - 2023 Aug 06
Security Operations Soc Analyst
Conyers, GA
... Golden Tech Consulting, Maryland, MD 2017 – 2018 IT Helpdesk Support Analyst Facilitated monitoring of network management systems. Recorded and tracked all requests, including demographic information. Compiled data and prepared reports highlighting ... - 2023 Aug 04
... Golden Tech Consulting, Maryland, MD 2017 – 2018 IT Helpdesk Support Analyst Facilitated monitoring of network management systems. Recorded and tracked all requests, including demographic information. Compiled data and prepared reports highlighting ... - 2023 Aug 04
Customer Care Call Center
Lithonia, GA
... Vodafone, Atlanta, GA IT Helpdesk Analyst: Wipro July 2015 – July 2016 Responded to calls from Business Clients regarding activation and troubleshooting cellular services and devices I serve as subject matter expert to assist clients with inbound ... - 2023 Jul 31
... Vodafone, Atlanta, GA IT Helpdesk Analyst: Wipro July 2015 – July 2016 Responded to calls from Business Clients regarding activation and troubleshooting cellular services and devices I serve as subject matter expert to assist clients with inbound ... - 2023 Jul 31
Project Manager Management
Atlanta, GA
... MIS Manager assisted with training and onboarding processes with Data Analyst in network administration duties, server management, helpdesk, software deployment, security updates and patch installation. Served as Data Analyst/DBA for (6) six in ... - 2023 Jul 20
... MIS Manager assisted with training and onboarding processes with Data Analyst in network administration duties, server management, helpdesk, software deployment, security updates and patch installation. Served as Data Analyst/DBA for (6) six in ... - 2023 Jul 20
Technical Recruiter
Lawrenceville, GA
... Embedded Firmware Engineer, Software Development, Embedded Developer (C, C++, Java), TS/SCI./Full Scope Poly, Helpdesk, Operations Manager, SharePoint Developer, Business Analyst (SAS), Quality Assurance, Java Developer, Oracle DBA etc Southern Ins. ... - 2023 Jul 04
... Embedded Firmware Engineer, Software Development, Embedded Developer (C, C++, Java), TS/SCI./Full Scope Poly, Helpdesk, Operations Manager, SharePoint Developer, Business Analyst (SAS), Quality Assurance, Java Developer, Oracle DBA etc Southern Ins. ... - 2023 Jul 04
Mobile Web Qa Automation
Atlanta, GA
... Maintaining downtimes & providing analysis to the helpdesk thus acquiring faster resolution time. Handled one-man projects and taken the initiatives & bottom line responsibility for the issues faced in the projects and tracking them to closure. ... - 2023 Jun 21
... Maintaining downtimes & providing analysis to the helpdesk thus acquiring faster resolution time. Handled one-man projects and taken the initiatives & bottom line responsibility for the issues faced in the projects and tracking them to closure. ... - 2023 Jun 21
Automation Test Engineer
Atlanta, GA
... Maintaining downtimes & providing analysis to the helpdesk thus acquiring faster resolution time. Handled one-man projects and taken the initiatives & bottom line responsibility for the issues faced in the projects and tracking them to closure. ... - 2023 Jun 20
... Maintaining downtimes & providing analysis to the helpdesk thus acquiring faster resolution time. Handled one-man projects and taken the initiatives & bottom line responsibility for the issues faced in the projects and tracking them to closure. ... - 2023 Jun 20
Newspaper Delivery Call Center
Atlanta, GA
... Also, 4 years IT Helpdesk Support. Summary of Qualifications Manufacturing operations for the production of clinical devices and or commercial products, operation of production equipment according to SOPs. More than 5 years experience in Circulation ... - 2023 Jun 13
... Also, 4 years IT Helpdesk Support. Summary of Qualifications Manufacturing operations for the production of clinical devices and or commercial products, operation of production equipment according to SOPs. More than 5 years experience in Circulation ... - 2023 Jun 13