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Resumes 31 - 40 of 161 |
Riverview, FL
... Petersburg, FL Infrastructure Manager Apr 2012–Oct 2012 Guided and led a team of six IT professionals comprised of both frontline helpdesk analysts and infrastructure support Redrafted all technical documents from the ground up and developed new ...
- 2021 Dec 21
Riverview, FL
... SUMMIT TECHNOLGIES, INC – Winter Park, FL PC- Technician Sep 2010 – Apr 2016 * Assist helpdesk and Network operations staff as appropriate to determine and resolve problems received by clients. * Perform upgrades on client’s workstations to ensure ...
- 2021 Dec 15
Tampa, FL
... Cross train for provider service, worked the customer service helpdesk (SME), took escalated calls, cross- trained for Long Term Care, quote LTC benefits, back up for sales department, outbound schedule verification, Manager back up in their ...
- 2021 Apr 08
Tampa, FL
... Helpdesk Supervisor June 1988 – June 1999 Maintained the ATM network by making and receiving calls to troubleshoot issues with the network. Advanced through the department to supervisor. Duties included adding new ATM’s and financial institutions to ...
- 2021 Mar 31
Palm Harbor, FL
... Experience developing test plans, test scripts for QA and UAT Knowledgeable with SQL DB analysis Defect Tracking Tier 1 and 2 helpdesk support Strong organization and time management skills Experience working in waterfall and agile SDLC development ...
- 2021 Jan 21
St. Petersburg, FL
... Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via helpdesk system, telephone, and remote support tools. Performed security administration functions ...
- 2021 Jan 12
Tampa, FL
... Configured the Linux OS while using the command line to manage applications Professional Experience Jumpcrew Aug 2020-Nov 2020 Helpdesk Technician Managed around 400 Team Members and support issues ranging from hardware problems to software problem. ...
- 2020 Dec 14
Riverview, FL
... Troubleshoot common system problems and escalated complex issues to the IT Helpdesk support team for further assistance. Created and Maintained documentation containing system procedures and best practices. Conducted periodic system tests, manage ...
- 2020 Nov 10
Tampa, FL
... Led Call center/Helpdesk training for WMS tool and created Dashboards for call-center analytics. Implemented centralized data warehouse including data migration, data sourcing, query designs. Developed dashboard prototypes using AWS Quicksight. ...
- 2020 Nov 05
St. Petersburg, FL
... - Assisting the “ePermitting” helpdesk with correcting system data errors. - Training new hires in data analysis. Data Analyst Intern Southwest Florida Water Management District Nov. 2018 – May 2019 Sarasota, FL - Reconstructing an Access Database; ...
- 2020 Oct 09