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Resume alert |
Resumes 41 - 50 of 897 |
New York, NY
... Duties included: Create and Respond to Remedy Helpdesk Tickets; Some out of state travel required supporting the Commissioner, Club Owners and Managers, Officials, Administrative teams and setting up remote offices; Maintain and Rollout Computers; ...
- Jan 11
New York, NY
... Provide escalation guidance and support knowledge to Helpdesk. Research, resolve and respond to complex incidents escalated by Helpdesk in a timely manner. Escalate problems to appropriate engineers when necessary. Review, update and publish new ...
- Jan 08
Elmont, NY
... Daily monitored server logs, performance and server health check Conducted student briefings on the Bureau’s Technical Infrastructure Helpdesk Analyst Bureau of Internal Revenue, Quezon City Philippine January 2001 to September 2006 Handled ...
- Jan 01
Jersey City, NJ
... MGMT operations via Microsoft Intune with the goal of providing consistent user experience, increasing security & reducing helpdesk tickets Hardware Support - Maintained an accurate inventory & repaired PC’s, printers and other hardware peripherals. ...
- 2023 Dec 31
Kearny, NJ, 07032
... Mac and PC Proficiency, Hardware Diagnostics, Application Support, Basic Intune Administration, User Onboarding\Off-Boarding, Basic O365 administration, image creation, MFA EXPERIENCE Helpdesk Analyst /Desktop Support II 12/2021 to 2/28/2023 MARLABS ...
- 2023 Dec 30
Merrick, NY
... Identified bottlenecks in the Jersey City’s IT helpdesk (GovPilot) system design. Improve system design layout for intuitive end user interface, faster ticket submission workflow, and added incident categories in the system. Oversee successful ...
- 2023 Dec 27
Queens, NY
... Address all Citrix issues escalated up from the helpdesk. Tweak the Registry to make incompatible applications work in the Citrix environment. Use Filemon and Regmon to track down application issues as it relates to Citrix.. Created intranet sites ...
- 2023 Dec 24
West Babylon, NY
... Troubleshooting Network and VPN problems Handling Terminations and deleting accounts NBTY/Lloyd Staffing 6/2011 – 6/2016 Helpdesk Analyst Creating tickets in the ticketing system Service Now Working with users via telephone calls and helpdesk ...
- 2023 Dec 23
Clifton, NJ
... Systems 05/16 – 10/22 Felician University/Lodi & Rutherford, NJ • Manage\performed all work performed by On Prem Helpdesk Technicians, Jr. and Sr. Administrators • Performed and managed Desktop Windows 7 to Windows 10 Upgrades • Created software ...
- 2023 Dec 21
Manhattan, NY, 10016
... Performed weekly critical system audits of help desk tools to maintain security adherence for critical infrastructure Served as second tier of escalation in public global helpdesk, responding to customers via Twitter using a Ticket API Explained ...
- 2023 Dec 17