ALLAN L. STOUTE

Bajan Systems Corp

**** ***** *****, *** *****

Bayside, New York, 11360

Email: ad160d@r.postjobfree.com

347-***-**** © 914-***-**** (O)

Summary: I am a Citrix Certified professional with 20+ years of experience. I have worked in a broad spectrum of industries, including but limited to, financial, City governments, World organizations and more. My experience with Citrix started with it first versions (WinFrame, Metaframe, Presentation Server) and continued thru to the current version, Citrix Virtual Apps and Desktops. As Citrix expanded their feature set, I too expanded my Citrix knowledge to include technologies like, Citrix Provisioning Server (PVS), Machine Creation Services (MCS), Citrix App Layering, Netscaler Gateway, and many more. My skillset grew to become proficient in Microsoft Servers, Active Directory, DNS, DHCP, PowerShell, Azure and Citrix Cloud and more. I currently hold the highest certification in virtualization, namely, Citrix Certified Expert in Virtualization, CCE-V. Use of ServiceNow (SNOW) to address tickets, and create change request.

EDUCATION:

CITY COLLEGE

Bachelor of Engineering in Mechanical Engineering, B.E (M.E)

CERTIFICATIONS:

AZ-900 Certification, Microsoft Azure Fundamentals (July, 2021)

MCP Microsoft Windows 2012 (Exam 70-410)

Citrix Certified Expert – Virtualization (CCE-V, x3, updated August, 2023)

Citrix Certified Integration Architect. (CCIA)

Citrix Certified Enterprise Engineer (CCEE)

Citrix Certified Administrator Netscaler 10

Citrix Certified Administrator XenDesktop 5

Citrix Certified Administrator XenServer 6 (CCA)

Citrix Certified Advance Administrator XenApp 6.5 (CCAA)

Citrix Certified Administrator, XenApp 6.5 (CCA)

Microsoft Certified Professional in Windows NT Workstation 4.0

Microsoft Certified Professional in Windows NT Server 4.0

Microsoft Certified Professional in Windows NT Server 4.0 in the Enterprise

Microsoft Certified Professional in Windows NT TCP/IP 4.0

Currently working on MCSE Windows 2012

Completed training and proficient in Citrix Winframe Metaframe XP, Presentation Server MPS 3.0\CPS 4.0, Xenapp 6.5, Provisioning Server, Windows 2000\2003, Windows XP Professional Edition, Windows 7, Windows Server 2008, 2008 R2, Windows Registry advance configuration and enhancement with the use of Regedit and Regedt32 tools, VMware GSX 3, Microsoft SMS 2003, Microsoft MOM 2005, Microsoft SQL 2005, IIS 6.0, WinInstall \ WinBatch, and VBScript usage in Windows Shell Scripting and Windows Scripting Host environments, .NET platforms and utilization, Symantec Ghost cloning software, LDAP and HTML. Proficient with Vbscript, WMI, ADSI, Scripting Runtime, WSH and Citrix’s MFCOM

EXPERIENCE:

6/2023 – Present: MarketAxess – Senior Citrix Engineer

Completed health check of the current environment.

Redesign the Citrix Active Directory OU structure.

Redesign the Active Directory GPOs, to reduce the number and improve logon times.

Design a plan to migrate existing dedicated Citrix Machine Catalogs to new Citrix Machine Catalogs on new storage.

Design a plan to migrate Citrix on-prem to Citrix Cloud.

Download and configure Citrix Migration tool.

Cleanup all Citrix Policies before migrating to the Citrix Cloud.

Re-engineer new applications for Citrix, as needed.

Implement optimizations settings to improve Windows 10 logon times.

10/2022 to 5/2023: CSL Behring – Senior Citrix Architect\Engineer

Initiate a complete assessment of the current environment.

Review and plan a deployment of all Citrix recommendations, as per previous Citrix health Check.

Address all major ongoing (before I started) Citrix issues, and new ones that arise.

Plan, and design a new Windows 10 VDI deployment, using Citrix PVS as the imaging managing tool.

Re-install and test all applications for the new Windows 10 deployment, with stakeholders, and obtaining all signoffs.

Re-engineering all applications, as required, to work on the new Citrix Windows 10 PVS vDisk.

Test, and implement logon times optimizations for Windows 10.

Optimize and implement Citrix App Layering for CSL’s Global VDI for Consultants.

Convert the current Template image only use of Citrix App Layering, to using Citrix Elastic App Layering.

Created SOPs for Citrix App Layering and the new Windows 10 VDI using Citrix PVS.

Initiated and implemented a POC using Citrix Cloud, with Global VDIs in Azure.

Did some testing with the Citrix App Layering appliance in Azure, and the repository on Azure SMB Files.

3/2022 to 11/2022 St Lukes Hospital – Senior Citrix Engineer

Patch all CVAD VDAs, monthly in Azure and AWS

Patching was done on both PVS images, as well as App Layering OS Layers.

Troubleshoot all CVAD VDA connectivity issues.

Deploy new published application VDAs in Azure using Citrix App Layering..

Deploy new AWS VDAs in new AZs.

Setup GSLB between AWS AZs.

Troubleshoot AWS GSLB for CVAD.

Deploy and configure Citrix Workspace Client for Single Signon.

Setup and test Citrix Cloud Workspace.

4/2021 to 3/2022: Dell at State Street – Senior Citrix Engineer

On the migration team migrating old legacy applications from XenApp 6.5 to XenApp 1912\CVAD.

Re-engineer legacy applications to work in the new XenApp environment.

Reverse engineer legacy application with no documentation, for the CVAD environment.

Use Procmon heavily to better understand how applications work and the source of errors.

Investigate and determine the differences between the applications running on the different operating systems (Server 2008 and Server 2016).

Create all documentation, including runbooks, for all migrated applications.

Setup single signon for the old Citrix Receiver, as well as for the new Citrix Workspace Client.

2/19 to 2/2021 Cigna Citrix Engineer

Part of the design team to deploy Citrix CVAD VDAs in Azure with App Layering.

Part of the design team implementing the Azure Resource Groups, Storage Accounts, VNETS, Security Groups, and subnets.

Part of the XenApp 6.5 migration to CVAD\XenApp\XenDesktop 7.15 LTSR implementation team.

Part of the implementation team for the Windows 10 App Layering Project for XenDesktop, using Citrix Application Layering.

Part of the implementation team for the Windows 2016 App Layering Project for CVAD, using Citrix Application Layering.

Created Citrix App Layer Platform Layer for Azure

Support AWS CVAD VDAs, and migration to Azure.

Deployed Azure Citrix CVAD MCS Windows 10 Cloud VDIs

Support and updated Azure deployed, MCS CVAD Windows 10 Cloud VDIs

Reviewed and implemented Azure Cloud Network Security Groups for Windows 10 Cloud VDIs.

Publish App-V applications in Citrix Studio.

Support complete Citrix environment, Storefront, Citrix PVS, Citrix DDCs and Citrix WEM servers.

Re-engineer applications to work in a multi-user environment.

Troubleshoot any Citrix Receiver and Citrix Workspace client connectivity issues.

11/18 to 12/19 New York Life Citrix Engineer

Support current Citrix 7.15 LTSR environment

Support Citrix Provisioning Server infrastructure

Support the current XenApp and XenDesktop environment

Support the current Storefront Environment

Implement a new Citrix Application Layering environment.

Implement a new Citrix WEM environment

Design and implement a new Windows 10 and Windows 2016 XenApp\XenDesktop deployment, using Citrix Application Layer.

Design and implement new hosted desktops for department groups as needed.

Participated in the design and deployment of Citrix VDAs in Azure, with the Citrix Control Plane in the Citrix Cloud.

Deployed CVAD VDAs in AWS.

Update and troubleshoot AWS CVAD VDA issues.

Update and deploy MCS images to AWS CVAD VDAs.

Deploy settings to Citrix Workspace client via GPO.

3/17 to 10/18 IBM

VDI Administrator

Install and Configure Citrix Cloud Connectors.

Setup and deploy Citrix Cloud WEM configurations.

Design and implement Citrix Cloud deployment.

Perform day to day level 3 support on all global, 20,000+ VDIs (Windows 7 and Windows 10) with PvD, environment.

Troubleshoot and address all VDI registration issues. (L3+ support)

Troubleshoot and address all user connectivity issues to their VDI, both internal and external to Storefront. (L3+ support)

Troubleshoot and address all VDI performance issues. (L3+ support)

Troubleshoot and address all application issues on the VDI. (L3+ support)

Troubleshoot and address all single sign on (SSO) issues and applications delivered to the VDI via Citrix Receiver. (L3+ support)

Take part in all high profile major outages (MIs: Major Incidences) to quickly resolve lessen business impact. (L3+ support)

Implement and support Unidesk Application Layering.

Troubleshoot and address all PVS vDisk issues. (L3+ support)

Troubleshoot and address all PVD issues. (L3+ support)

Troubleshoot and address all Storefront issues. (L3+ support)

Troubleshoot and address all DDCs issues (Xendesktop and Xenapp) (L3+ support)

Use Edgesight, Director and Powershell to gain more insight into complex issues

Use Liquidware Strausphere to gain more insight into complex issues.

Use CDF traces, Citrix Scout and Wireshark to gain more insight into complex issues.

Perform all monthly application and Windows updates on PVS vDisk.

Suggest improvements for existing issues.

Create SOP documents for addressing\troubleshooting issues.

Use PowerShell to pull reports\data as needed, as well as for troubleshooting purposes.

Participate in the design of the new Xendesktop\Xenapp 7.13 environment using Windows 10.

Participate in the new remote access solution Citrix Netscalers. (GSLB)

Participate in the new DR design.

Mentor new VDI administrators.

2/15 to Avon

3/17 Citrix Architect

Work closely with application owners to install\re-engineer applications to work in a multi user Citrix environment.

Troubleshoot and address complex performance issues in a global Citrix environment.

Troubleshoot and address all internal and external connectivity issues.

Troubleshoot and address all Xenapp server issues.

Troubleshoot and address all Citrix printer and printing issues.

Use Edgesight, Director and Powershell to gain more insight into complex issues.

Use CDF traces, Citrix Scout and Wireshark to gain more insight into complex issues.

Implemented Citrix best practices where not applied.

Optimize Citrix servers wehere not applied

Design and implemented an isolated environment within Avon’s internal network to protect credit card transactions. (PCI)

Implemented AppSense to to configure Xenapp and Xendesktop user profiles using Environment Manger.

Control user profile size by streamlining user profiles using AppSense Environment Manger.

Implemented application and desktop lockdown by pushing restrictive settings via Environment Manager.

Distribute user application and user settings to Xenapp servers via AppSense Management Center.

Implemented AppSense Personalization server to capture user specific settings.

Implemented POC for AppSense Application and Performance managers.

Implemented QA design for AppSense Application and Performance managers.

Implemented and support Horizon View.

Implemented and support App Volumes.

Implemented and support Unidesk Application Layering.

Use AppDNA for application migration.

Design and implemented a new XenApp\XenDesktop 7.6 infrastructure.

Design and implemented Citrix Provisioning Server (PVS) 7.6.

Migrated applications from the old Citrix farm to the new 7.6 farm.

Address all current application issues from day one.

Day to day administration of Avon’s Global Citrix infrastructure

12/2014 to ARROW ELECTRONICS

2/2015 Citrix Architect

Designed a new XenApp 6.5 Farm to consolidate 5 existing legacy Citrix farms into one. This includes, but is not limited to:

oTroubleshoot and address all Xenapp connectivity issues.

oTroubleshoot and address all application issues on Xenapp.

oTroubleshoot and address all printing and printer issues connecting to Xenapp.

oBuilding new Windows 2008 R2 servers for the Farm

oDesigning a new Active Directory structure for the 6.5 Farm

oUse AppDNA for application migration.

oCreating new GPOs for implementing Citrix recommended optimization settings for Windows 2008 R2 servers

oCreating GPOs for locking down servers for both published desktops and applications

oImplementing Citrix polices according to Citrix’s best practices, as a base foundation

oRe-engineering applications to work in the new XenApp 6.5 environment

oBuilt Storefront servers (POC) to demonstrate changes compared to Web Interface 5.4 and to convince upper management StoreFront 2.6 is the way to go

Implemented a PVS POC in hopes of providing Arrow with a more efficient and quicker way of creating and updating XenApp servers

Created a XenDesktop\XenApp 7.6 POC

5/2014 to GELLAR & COMPANY

11/2014 Citrix Architect

Day to day level 3 administration of a complex XenApp (6.5), Xendesktop (5.6), PVS (6.1), VMWare (version 5) and Netscaler 10 environment

Address all application access and performance issues

Address printing issues as well as configure Citrix policies to enhance and address user experience issues. Re engineer applications to work in a Citrix XenApp 6.5 environment

Troubleshoot and address all Xendesktop issues, as well as profile related issues

Create load balancing virtual servers and configure VIPs, Services and Servers upon request on the Netscaler

Create requested remote access point with Netscaler Gateway

Implement Netscaler policies when needed

Designed a new deployment of XenApp\Xendesktop 7.5\7.6 running on Windows 2012 R2 which includes creating delivery groups, choosing appropriate machine catalogs and optimal VDI

This includes hosted shared, streamed VHD and hosted VDI; testing Xenserver as an alternative to VMWare for the Xendesktop VDI

10/2013 to RALPH LAUREN

5/2014 Citrix Architect

Initiate a remediation of the current global Citrix environment to reflect all of Citrix’s current best practices:

Use of both Citrix and Microsoft policies

Migrate the existing Citrix-based policies, approximately (12) policies, to AD-based group policies

Following the migration, validate that the Microsoft-based policies are working accordingly

Disable the Citrix based policies

Citrix session limit policies

Work with Ralph Lauren to identify various session idle timeout settings

Create policies as per Citrix article CTX126775 for the various session idle timeout settings

Filter the policies based on groups

Validate the policies for the various groups

Deployment of Citrix Receiver 3.X and SSO

Package the Citrix Receiver 3.X for delivery via Ralph Lauren’s SCCM environment

Create a group policy for the Citrix Receiver address

Deploy the Citrix Receiver and GPO for the pilot set of users (maximum of 50 users)

Verify Citrix XenApp access along with SSO to the Citrix XenApp farm

Deployment of the Citrix Receiver is the responsibility of Ralph Lauren

Configure zone preference and failover

Review preferred zone preference and failover with Ralph Lauren; 4 geographical areas

Implement zone preference and failover policies for the Citrix XenApp 6.5 environment

Configure printer policies for optimization

Review printer optimization policies with Ralph Lauren

Based on review, implement Citrix printer optimization policies for all regions

Verify printing optimization

04/2007 to UNITED NATIONS (UN)

10/2013 Senior Citrix Engineer

Design, implement and configure new Xenapp 6.5 farm on Windows 2008 R2 Servers. Configure and implement all GPOs to lock down published desktop. Re-engineer applications to work within the Xenapp environment.

Design, configure and implement Citrix’s latest version of Provisioning Server. Optimize all componenets to work in a VMWare environment.

Optimize existing Citrix Presentation Server 4.0 farm and migrated Citrix Metaframe XP Feature Release 3 to Citrix Presentation 4.0 Farm. Updated all Citrix WebInterface servers from 4.2 to 4.5. Currently testing Citrix WebInterface version 4.6.

Updated client deployment of Citrix client version 9 to version 10 and eventually to version 10.1. Designed, configured and implemented a totally new Citrix Presentation Server 4.5. Currently publishing all applications from Citrix Presentation 4.0 in Citrix Presentation 4.5.

Install and configure Citrix Edgesight Server 4.5. Install and configure Citrix Password Manager 4.5. Tweaked and used Citrix Application Isolation Environment (AIE) to make in-house applications work in the new Citrix 4.5 farm. Extensive use of VBscript to script environment for certain applications to work.

Worked with security team to implement Logon Points on Citrix Netscaler with Citrix Advance Access Control. Setup all Citrix policies including special printing policies to enhance printing from anywhere at anytime.

Created an Active Directory Organization Unit (OU) specially for Citrix. Enabled Loopback Processing, created and implemented Group Policy Objects (GPOs) to completely lock down a Telecommuting Desktop for UN users globally. The goal of this desktop is to provide access anytime from anywhere in a pandemic situation. The new Citrix 4.5 farm is design with the ability to handle 2000 users concurrent Worldwide.

Implemented and configured Flex Profiles as a profile handling solution. Install, configure and publish applications like, Nucleus (web base application), Swift, Opics, Office 2003, Dreamweaver, Service Center just to name a few.

Use AppDNA for application migration.

Currently testing Citrix Streaming component as an option for some applications for users in Rome. Used a VBscript (and MFCOM) previously created by me to migrate the Citrix Access datastore to SQL.

Created a number of VBscript\MFCOM scripts to do many daily tasks pertaining to Citrix. Design, configure and implemented Citrix Provisioning Server, versions 4.5, 5.1 and 5.6.

Created vDisk (both stand alone and VMware virtual machines) and implemented all vDisk updates on both. Troubleshoot all Provisioning Server issues.

Troubleshoot and address all Citrix connectivity issues both internal and external.

Troubleshoot and address all application performance issues in the Citrix environment.

Troubleshoot and address all global Citrix issues.

Design, configure and implemented streaming applications to both Xenapp servers as well as desktops.

07/2006 to WACHOVIA CORPORATE INVESTMENT BANKING

04/2007 Senior Citrix Engineer

Optimize existing Citrix Presentation 4.0 architecture. Design, install and configured Citrix Edgesight Sever 4.2. Design, install, configure, test and implemented Ardence vDisk (A Citrix Compamy) and created a Citrix farm based on vDisk virtualization. Install, configure and test Citrix Presentation Server 4.5 Beta.

Setup Citrix Streaming Server, Citrix Profiler and Application profile shares. Tested the new Citrix Streaming server technology. Install, created and configure Application Isolation Environments (AIEs) for legacy applications previously installed in application silos. Wrote a number of MFCOM scripts to manage everyday Citrix administration.

Migrated Access data store to SQL 2000 and wrote a script to automatically configure all servers in the farm to utilize a new DSN to point to the new data store. Address all Citrix issues escalated up from the helpdesk. Tweak the Registry to make incompatible applications work in the Citrix environment.

Use Filemon and Regmon to track down application issues as it relates to Citrix.. Created intranet sites for Citrix Web Interface 4.0. Install and created a test lab to test the new Citrix Presentation Server 4.5.

Created Citrix farm with VMware Server virtual machines. Installed a W2K3 Active Directory for feasibility testing for new department. Used Vbscript with WMI to administer W2K3 Active Directory environment.

Examine software code with developer to determine why legacy application would not work in Citrix Environment and worked to change code written in Visual Basic in order for the application to work. Resolved all known issues with Citrix.

Utilize Citrix policies to control data collector communication depending on existing subnet and to control overall Citrix experience.

01/2005 to IBM

03/2006 Senior Citrix and Hyperion Engineer

Designed and implemented a virtualization Citrix farm solution using VMware GSX.

Configured and implemented 5 virtual machines on one host all running Citrix CPS 4.0.

Design, configure and implement AIEs (Application Isolation Environments) for couple applications that were not Citrix\Terminal Server friendly.

Design, upgrade and implement a upgrade solution for IBM from Citrix Metaframe 1.8 to Citrix Metaframe XPe, MPS 3.0 and MPS 4.0.

Implemented performance enhancements to the environment by heavily configuring and manipulating the Windows Registry.

Design and implemented a Windows 2000\2003 Active Directory solution, including the migration of 100s of current users using the ADMT tool.

Tested and implemented the Hyperion application. Perform day today administration. Setup and monitor the backup of all critical data using Arcserve.

06/2004 to AMTRAK, AMTRAK TECHNOLOGIES

12/2004 Senior Citrix Engineer Designer

Planned, designed and implemented a new Citrix solution for all of Amtrak. Redesigned an exsisting farm that consisted of Metaframe 1.8, Metaframe XPe Feature Release 1, 2 and 3.

Created a new zone, redesigned and configured one server with such applications as, Fingate, Spear 2000, Chase Insight, Timberline, Cyrstal Reports, Voloviewer, Adobe Acrobat,Synergy, Dameware, SAP, Attachmate, Oracle, Asis, Hyperion, Timesheet Lite, Office 2003, Linkone (catalog software), Peregrine, Debt Lease, Remote Desktop, just to name a few.

Installed and configured many Citrix clients for connections to the Citrix farm. The main client used was the web client and the Java client.

Designed, configured and implemented the Java client on a wide scale. This required the installation and configuration of the Java plugins as well the Java 2 Runtime Environment standard Eidtion v1.3.1. All applications were pushed out via the Citrix Web Interface and through an Emergent Online lock down desktop.

Implemented Citrix Secure Gateway saving Amtrak an estimated two million plus dollars a year. This one server was configured using mirrored drives. The other twenty plus severs were then cloned. The result was a single farm all running Metaframe XPe Feature Release 3, all identical and all load balanced. Configured the STA server, the CSG server and setup the Firewall rules for each server in the farm from the DMZ.

03/2001 to NEW YORK CITY HUMAN RESOURCES ADMINISTRATION (HRA)

04/2004 Senior Network System Engineer

Support NT4.0 and Windows 2000 Advance server (with Windows 2000\2003 Active Directory) networks in TCP/IP, DHCP, WINS, 100BASETX environments. Was part of design team that tested and implemented Citrix Metaframe XP in a Windows 2000 and 2003 with Active irectory in a partial production environment. This included using both Windows 2000 rofessional as well as Windows XP.

Installed, tested, configure and troubleshoot HRA's applications on Citrix Metaframe XP servers in a Windows 20002003 environment. Installed all group polices for all users in HRA's domain and created Taskpads for junior administrators through Microsoft Management Console. Took part in initial design of 2000\2003 Active Directory Forest for HRA in both Windows 2000 and 2003 platforms.

Install and configure a variety of different dedicated servers including PDCs, BDCs, Print Servers, and Application Servers. Create user accounts, home directories, NT profiles, and Kix32 printer logon scripts. Install and configure all network adapter cards with pertinent TCP/IP information.

Use SmartStart to configure Compaq Servers running Raid 5. Install, configure and optimize all applications for the Application servers. Support for PowerBuilder applications running on multiple NT4.0Windows 2000 Advance servers in a Nortel Networks 100Base TX TCP/IP LAN environment.

Perform installation and configuration of FileNet client software as well Oracle client on NT4.0 and Windows 2000 workstations. Troubleshooting all types of problems arising from network connections, application errors, client and server connection errors and LAN/WAN connection errors. This was done on this huge network with the aide of PcAnywhere, Terminal ServerClient and VNC for remote sites.

Member of design team that created and implemented a new Citrix Metaframe farm for HRA in a NT4.0Windows 2000 Advance server environment. This network consists of over 10,000 machines and 100 Citrix Metaframe Compaq servers using NFuse. Configure farm for load balancing. .

Installed and used Terminal client/server to monitor all Citrix Metaframe farms. Installed all service packs and patches as needed as well as optimize all Citrix servers for maximum performance by manipulating the registry. Address all Citrix related issues across all 200+ sites of Human Resources Administration.

Participated in the initial stages that installed, tested and troubleshoot HRAs specially developed program (POS, Paperless Office System) in a Citrix Metaframe platform. This program required the installation, testing and troubleshooting many other programs including but not limited to, Filenet, Topaz, Sigplus Signature Capture, Oracle Client and Watermark.

On a day to day basis I addressed all Citrix issues City wide.

02/1999 to PROSKAUER ROSE (LLP)

03/2001 Network System Engineering Consultant

Install, configure and support a number of law firm related software in a Windows NT4.0Novell 4 Citrix Metaframe environment.

Software include Wordperfect, Filenet and MS Office products.

Responsibilities included but limited to:

oMonitoring and tape changing of all 30+ backups for over 30+ servers,

oAddressing all network related issues escalated by helpdesk,

oDeleting all corrupted profiles from the Citrix boxes,

oAddressing all Citrix issues,

oAddressing all RAS issues through Citrix,

oAddressing all printing issues (Citrix related and otherwise),

oAddressing all email issues,

oAddressing all internet connection issues,

oAnd taking part in special pilot projects exploring new software for potential implementation.

12/1997 to WITCO CORPORATION

02/1999 Network System Engineer Consultant

The environment comprises of a diverse global WAN with multiple network topologies. These topologies include fast ethernet, token ring and ATM. The network operating systems are also diverse and consist of Citrix Winframe 1.7 servers, Windows NT 4.0 servers, and Novell 4.11 servers.

Duties include but are not limited to: preparing Intergraph Servers for Citrix Winframe and Windows NT installation. This include installing processors, memory, hard drives and controllers. Initialization of the hard drives are also part of the procedure. Support of systems with TCP Screen Scraping and OLTP BEA Tuxedo interfaces.

Installing and configuring Citrix Winframe servers, Windows NT servers and a variety of different application softwares (16 and 32 bit), occasionally manipulating registry to make applications work.

Installing and configuring a variety of different dedicated servers including PDCs, BDCs, Print Servers, and Application Servers.

Setting up and installing JetDirect cards. Creating user accounts, home directories, NT profiles, and Kix32 printer logon scripts.

Installing and configuring all network adapter cards with pertinent TCP/IP information.

Troubleshooting all types of problems arising from network connections, application errors, client and server connection errors and some LAN/WAN connection errors.

Implementing an original server cloning procedure developed by a team of engineers, of which I was a member.

Performing server maintenance, such as running chkdsk/F, installing patches and updated service packs.

02/1996 to CITICORP

12/1997 Project Enterprise, P.E-Migration Engineer

Performing assessments (both hardware and software) on targeted computers.

Designing Builds for the migration of targeted computers to Windows NT 4.0 in a Novell environment.

Producing detail documentation for the implementation of design Build.

Creating network installation disks. Automating setup with the use of batch files and the Sysdiff, WinInstall and Ghost utilities.

Configuring and installing network protocols, including TCP/IP, NetBeui, NWLink (IPX/SPX).

Configuring and installing communication packages, including Shiva (modem pool), WRQ Reflections. Configuring and installing mail softwares, including Mailview and Openmail.

Configuring and installing application softwares including, Lotus Notes, Office 95 & 97, Paris, McAfee, Netscape Navigator, Winzip, WinFax, Castelle Faxpress, Folio Builder, IntranetWare Client, Attachmate Extra!, Visio Pro.

Configuring and installation of local and network printers.

Troubleshooting and upgrading software and hardware.

REFERENCES:

Furnished on request

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