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Tarpon Springs, FL, 34688
... Call Center helpdesk support in a mult-discipline environment. . Provide hardware and software technical support for all of Chase employees and 3rd Party Vendors. . Supported services include - Lotus Notes, VPN, Remote Assistance, Blackberry, ...
- 2011 Mar 09
Tampa, FL, 33615
... Employer: Fiduciary Agency - la wilaya (Mekness Morocco) Position: Helpdesk assistant • Configuration and testing of enterprise computers and network. • Installation and support of desktops and notebooks in the enterprise. • Provide technical ...
- 2010 Dec 22
Odessa, FL
... Promoted to Service Delivery Manager Computer Generated Solutions 8/26/2000 – 4/19/2003 Operations Manager Managed 5 Supervisors in a 250 agent Helpdesk supporting a Major Insurance Company and a Leveraged queue supporting 12 Clients. Responsible ...
- 2010 Dec 21
Spring Hill, FL, 34608
... Customer helpdesk/remote programming support on IP Office, VMPro, Merlin Magix and Merlin Messaging . Analyze customer communications systems and make recommendations for operational effectiveness, service needs and opportunities for cost savings. ...
- 2010 Dec 09
Tampa Bay Area, FL
... PROJECT MANAGER – DIRECTOR TECH SUPPORT SERVICES 2001 – 2002 ENPORION Tampa, FL A B2B marketplace for the utilities industry • Implementation and design of Web based Helpdesk for B2B, in addition to establishing SLAs, documentation, workflow and ...
- 2010 Nov 10
Tampa, FL, 33625
... Handled Problem Solving in CFT (Computers For Tracts) and used TrackIt software for helpdesk tracking and reporting. . Planned, Managed, Designed, and Produced new Databases in SQL Server/MS-Access, then used Visual Basic to create software packages ...
- 2010 Nov 03
Tampa, FL, 33647
... - Increased Helpdesk productivity by instituting domain level password change ability and delegating centralized printer management functions, which resulted in decreased down time for domain users. Breakaway Solutions New York, NY Implementation ...
- 2010 Oct 21
Tampa, FL, 33607
... Reduced helpdesk calls by 60% by implementing end-user training classes and a knowledge database. EDUCATION FLORIDA INSTITUTE OF TECHNOLOGY, MELBOURNE, FL B.A. BUSINESS ADMINISTRATION/COMPUTER INFORMATON SYSTEMS; expected December 2011 PROFESSIONAL ...
- 2010 Oct 20
Tampa, FL, 33617
... custom helpdesk numbers and custom points of presence in AT&T's phone number database. May 1999 - December 2004 Custom Client Solutions Developer - AT&T Global Network Services - Tampa, Florida. . Provided customized installations with the AT&T ...
- 2010 Oct 18
Wesley Chapel, FL, 33544
... clear and informative Agree or Strongly Agree = 91.1% IT helps contribute to the organization's success Agree or Strongly Agree = 85.3% o Reorganized backup procedures saving $41,600 annually in labor costs o Project lead or manager of: Helpdesk; ...
- 2010 Oct 13