L inwood M. 813-***-****

***** *** ****** ***

abjj9p@r.postjobfree.com

Wesley Chapel, FL 33544

W right m

MS MCSE NT4 A+

20100910

E ducation

MASTER OF SCIENCE, I NFORMATION STUDIES Florida State University, 2002

BACHELOR OF SCIENCE, I NTERDISCIPL INARY SOCIAL SCIENCE Florida State University, 1998

Certifications

MCP 1998, MCSE 1999, A+ 2001, Dell Certified Systems Expert on laptops, workstations & servers 2003

P rofessional Experience

2004 – 2010

I nformation Technology Di rector, American Consulting Professionals of Florida, Wesley Chapel, FL

o Ensured 99% up t ime for all services throughout the company. On call 24/7/365.

o Early adopter of vir tual servers using MS Hyper-V & VMWare – saving $234,900 over four years

o Early adopter of iSCSI storage saving $21,000 over Fibre Channel

o Created and presented monthly t raining luncheons for staff saving $144,000 in t raining annually

o Traveled to all offices for maintenance & presentations, eliminating t he need for on-site IT staff

o Infrastructure architect during rapid growth – working many 60+ hour weeks

o H i red, managed and mentored an IT staff of five

o Created a cross t raining environment so that IT staff were deeply involved in all areas

o Major implementation and management areas were: Active Directory; ArcGIS Server; Blackberry Server;

E xchange; I IS; McAfee EPO; M icrosoft Hyper-V; SQL Servers; Nortel; Storage (DAS, iSCSI & FC); SonicWall;

BackupExec; Track-I t; VMWare

o Managed storage growth from DAS 500GBs to iSCSI 166TBs with a very small budget

o M igrated servers from Windows 2000 - 2003 - 2008, allowing the company to utilize the latest technologies

o Negotiated with and managed vendors and all hardware and software purchases and licensing

o M igrated the Int ranet to a wiki which enabled all employees to add content, greatly increasing collaboration

o Created a web based schedule of recur ring tasks for IT staff to pro-actively prevent problems

“ He possesses the rare but highly desirable combination of being a network/Windows/hardware/software guru

w hile being very personable, accommodating, and easy to work with.” M a r tin Grebing, P r incipal, A merican

Consulting Professionals

“Highly competent, dedicated, and willing to go the extra mile” Scott Korpi, P rincipal, A merican Consulting

P rofessionals

“Improved many IT processes in a way that has streamlined support efforts and data management”

M ike H a rvison, CAD Manager, American Consulting Professionals

“The most responsive, talented & professional IT person that I have ever worked with”

Norm Wohlabaugh, Project M anager, American Consulting Professionals

“His excellence in planning and foresight in error-prevention proved paramount in the success of our projects”

Mert Balta, Animation Designer, A merican Consulting Professionals

2002 – 2004

I nformation Technology Di rector, F lorida Credit Union League, Tallahassee, Florida

20100910

o Contracted practical Director - worked on most projects in a technical capacity, while providing the big picture

to senior management and staff. Determined the course of IT for three organizations with a budget of $1

M illion annually. Established IT policies, maintained and ini tiated vendor relationships.

o Bolstered internal support striving to improve IT’s reputation and employee productivity levels.

I n a survey, the following results were collected:

Service from the IT department improved over the last 12 months Agree or Strongly Agree = 83.3%

Communications from the IT department are clear and informative Agree or Strongly Agree = 91.1%

IT helps contribute to the organization's success Agree or Strongly Agree = 85.3%

o Reorganized backup procedures saving $41,600 annually in labor costs

o Project lead or manager of: Helpdesk; Symantec AV; WSUS; web sites; Int ranet; Full PC upgrade; M igration

f rom Win98 to WinXP; 25 M icrosoft & Linux servers; Disaster Recovery Plan; 20 Cisco Networking products;

C isco VoIP

o Annually reported the status of IT to senior management in presentations.

o Managed and mentored an IT staff of two. Also cross t rained staff on various duties.

o Developed a schedule of recur ring IT tasks, t raining schedule, documentation, and proposals.

“His contributions to the organization will benefit us in the coming years” Scott Morgan, VP, FCUL

“He always impressed me with his ability to turn techno-mumble jumble into concepts that were easy to

u nderstand.”

H oward Mann, Di rector of Auditing, FCUL

“I observed much improvement in the handling of our employee’s computer needs. He seemed driven to provide

us with

g reat assistance from the IT department when we needed i t.” G uy Hood, CEO, FCUL

2003 – 2004 (Concurrent with Florida Credit Union League position)

Adjunct Professor, Tallahassee Community College, Tallahassee, Florida

o Taught classes on Hardware, Windows 2000/XP, Office 2003, Project 2003, QuickBooks

o Developed and taught Network Security course based on CompTIA’s Security+ test

2001 – 2002

Public Safety Systems Consultant, D iverse Computing, Inc, Tallahassee, Florida . Consultant to the Florida

Department of Law Enforcement. 12% owner of company ($2 Mi llion contract)

o Project lead in a VB6 app connecting Oracle 8i Unix & mainframe.

o Maintained a VB6 app, writ ing 1 M illion+ messages daily to MSSQL – 99.999% SLA.

“ I believe that Mr. Wright would be a valuable asset to any organization, and give him my personal

recommendation.”

T imothy Sember, Pr incipal, DCI

“ His thirst for knowledge and dedication to his work will be a positive addition to any organization”

C raig Gibbens, Principal, DCI

“I found him to be a hard worker and dedicated to completing the tasks given him. I was impressed with his

adaptability.”

20100910

Tony Pun, Principal, DCI

2000 - 2001

Technical Analyst, Paradigm4, Inc., Florida, Tennessee, Puerto Rico.

Consultant to the Florida Department of Law Enforcement, Tennessee Bureau of Investigation, and Policia de

Puerto Rico.

>All duties listed for Diverse Computing position are in addition to the duties listed below.

o FDLE - Support and updates for the Public Access site using Oracle, ASPs and I IS.

o TBI – Project lead clustered servers, 1TB Clarion array, Fibre switches, Backup Exec, and a custom app with

a 99.999% SLA

o PPR - Project lead clustered servers, 1TB IBM array, Cisco switches, Backup Exec, custom app with 99.999%

S LA

o Primary support contact for technical problems for all three locations.

“ He is motivated, conscientious and looks at the whole picture. He exhibits exceptional organization skills and

does not

hesitate to roll up his sleeves and do whatever it takes to get the job done. I highly recommend Linwood”

D anny Ball, Di rector, Paradigm4

1999 - 2000

Distributed Computer Systems Analyst, Workers’ Compensation, Department of Labor, Tallahassee, FL

o One of two system administrators for the entire division serving 700 users with 20 remote sites.

o Ethernet, Token-Ring and Frame Relay networking with 40 NT4 servers.

o Managed Exchange 5.5, SQL Server 7.0, Microsoft’s SMS 2.0, and Veritas Backup-Exec

o Trained and supervised other computer support employees.

1998 – 1999 Facility Manager, D iversified Computer Consultants, Tallahassee FL

1997 – 1998 PC Support, Mckenzie Tank Lines, Tallahassee FL

Affiliations/Organizations

American Society of I nformation Systems

C loud Computing Advisory – Founder

I nformation Systems Security Assoc.- Founder & former President of the Florida Big Bend Chapter

North Florida Association of Networking Professionals

Society for I nformation Management

US Army – Honorable Discharge - I l linois Army National Guard

20100910

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