TRAVIS QUARLES
**** *. ****** ****., **** #****, Tampa, FL 33607
abiuuj@r.postjobfree.com
SUMMARY
Driven technical professional with demonstrated success in network
engineering, data center operations, project management, and vendor
relations. Proven ability to effectively plan, coordinate, and meet
deadlines of multiple projects. Customer focused team player committed to
achieving a common goal. Clearance Level: Top Secret/SCI
Network Architecture Security Customer Service
Administration
Design Solutions Resource Management Relationship Building
Configuration & Strategic Planning Requirements Gathering
Implementation
INDUSTRY CERTIFICATIONS
MCSE 2003 - Microsoft Certified CHFI - Computer Hacking Forensic
Systems Engineer Investigator
Microsoft SharePoint 2007 - ITIL v3 - Foundation
Configuration
CCNA Voice - Cisco Certified CFOT - Certified Fiber Optic
Network Associate Technician
CCNA Security - Cisco Certified
Network Associate
Network +, Security+
CEH - Certified Ethical Hacker
PROFESSIONAL EXPERIENCE
L-3 Communications C2S2 - Tampa, FL
November 2008 to PRESENT
NETWORK ENGINEER
Assist the Department of Defense with network infrastructure projects for
a prime contractor who is a major provider of homeland defense products
and services.
. Responsible for planning, designing, evaluating, and upgrading
network infrastructure.
. Configure systems to customer environments. Provide technical
support and occasional network administration duties.
. Assist customer with installing and configuring Layer 2 switches and
Layer 3 routers for a data center in the Middle East.
. Implement baseline level security by applying DoD STIGS to network
equipment.
. Perform regular IA vulnerability scans using Retina and DISA Gold
Disk.
. Additional responsibilities also include identifying requirements,
producing deliverables, updating WBS, addressing needs and
expectations of stakeholders, and balancing project constraints such
as scope, schedule, cost, quality and resources.
RICOH-IKON Office Solutions - Norcross, GA
March 2004 to November 2008
SR IS SPECIALIST/PROJECT LEAD
Provide technical and management leadership critical to peak functioning
of mission-critical systems for this global industry leader in document
efficiency.
. Provided level III support to more than 1000 employees using Windows
XP, Exchange, Oracle, NICE, Avaya CMS, and ADS in a call center and
sales environment.
. Installed, configured, and resolved issues pertaining to Windows
2000/2003 servers, XP/Vista/Linux workstations, Cisco routers and
switches.
. Familiarized the project team with the customer's expectations,
specifications, target goals, and quality standards.
. Ensured project tasks satisfied project requirements, cost, and
schedule. Monitored overall progress of team performance.
. The team received praiseworthy feedback from end-users impressed by
the rapid improvement in the quality of knowledge, service delivery,
and response time.
Fluor Corporation - Greenville, SC
October 2003 to March 2004
LAN ADMINISTRATOR (CONTRACTOR)
Key team member of a $3M hardware/software implementation for this
worldwide leader in construction engineering.
. Technical lead for a 12 person team that was accountable for imaging,
testing, troubleshooting over 2,000 Dell workstations, servers and
laptops for deployment throughout the United States.
. Helped implement Active Directory into a Windows environment from
Novell which increased company efficiency.
. Routinely achieved project objectives for the network infrastructure.
. Built and managed successful relationships with management to ensure
all business needs were met.
Windstream - Greenville, SC
April 2003 to October 2003
PROVISION ENGINEER (CONTRACTOR)
Delivered quality network and customer support for this telecommunications
provider covering 16 states in the Midwestern and Southeastern U.S.
. Groomed and migrated leased, switched, and private T1 lines from Cisco
routers to CSU/DSU via Frame Relay and end to end provisioning for DS1
and DS3 links.
. Provided complex capacity planning and analysis for customer network
designs.
. Evaluated client's business model to develop cost effective solutions
for efficiency and productivity.
. Routinely met or exceeded accuracy and production requirements for
customer circuit designs.
Jacobs Engineering Group - Greenville, SC
January 1999 to March 2002
DESKTOP/TELEPHONY SUPPORT TECHNICIAN
Provided workstation and telephony support to 1,100 employees for one the
largest and most diverse providers of professional technical services.
. Supported hardware/software installations, maintenance, upgrades,
telephone moves, and user account administration in a fast paced
Windows 95/98/2000 environment.
. Reduced helpdesk calls by 60% by implementing end-user training
classes and a knowledge database.
EDUCATION
FLORIDA INSTITUTE OF TECHNOLOGY, MELBOURNE, FL
B.A. BUSINESS ADMINISTRATION/COMPUTER INFORMATON SYSTEMS; expected
December 2011
PROFESSIONAL
DEVELOPMENT
CISSP Training Course: Global Knowledge
June 2010
PMP Training Course: Project Management Institute
August 2010
SYSTEMS KNOWLEDGE
Hardware: DELL Power Edge Servers, Dell/Lenovo workstations, TACLANES,
Cisco 3800 routers, Cisco 3750/6509 Catalyst switches, Cisco IPS 4270,
Cisco ASA 5520/5580.
Software: Windows Vista/2003-2008 Server, Remedy, Linux, Oracle 11i, SAP
4.6, Visio/Project/Office 2003/2007, SQL 2005
Networking: ATM, BGP, DNS, DHCP, DSL, Ethernet, Fiber Optic, EIGRP, IPSEC,
IPX/SPX, OSPF, T-1, VLAN, VoIP, VPN, WEP, 802.1x
Security Tools: eEye Retina, DISA Gold Disk, Nessus
REFERENCES
Available upon request.