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Helpdesk resumes in New Port Richey, FL

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Infrastructure Service Desk Administrator

Safety Harbor, FL
... Regional Systems Coordinator / Level III Service Desk, (2008 to 2015) Responsible for level three regional support for a 7 state, 14 site, 300+ user region, ensuring 24/7 uninterrupted business operations and third level of support for helpdesk ... - 2016 Mar 11

Customer Service Technical Support

Tarpon Springs, FL
... Pharmerica – Tampa, FL January 2015 – July 2015 IT Helpdesk Technician Responded to inbound calls from internal and external customers regarding technical issues Documented details of all calls into the Service Now Ticketing system. Followed-up on ... - 2016 Feb 16

Manager Management

Safety Harbor, FL
... Helpdesk Call Center - implemented VoIP system for helpdesk to enable remote field agents to be part of the virtual call center. We serviced both technical and applications to resolve issues remotely reducing costs to contact, by reducing field ... - 2015 May 13

Help Desk

Clearwater, FL
... * Implementation of Mitel Teleworker Solution for remote IP Phones * Performed helpdesk and technical support for television shows like Telemundo Caso Cerrado, Suegras, ESPN Deportes, Lo Dejo en Tus Manos, among others. * Developed and implemented ... - 2015 Feb 24

IT Management, Systems Engineering

Largo, FL
... IT personal support and mentoring including helpdesk, engineering and development teams. Successful in meeting new technical challenges and finding solutions to meet the needs of the business. Skilled in evaluating current and future technologies. ... - 2015 Feb 19

Manager Support

Clearwater, FL
... Support Specialist I Provided helpdesk support to cable modem subscribers. Creating and managing email accounts. Troubleshooting Internet / email connectivity problems. Creating and routing trouble tickets through Support Magic software to ... - 2014 Aug 27

Security Management

Holiday, FL
... Gordon GA/Iraq (Oct 2003 – May 2007) 1 Used t rouble t icketing, phone and email to provide helpdesk support at all levels i ncluding desktop and system administration support for Windows, L inux and Solar workstations and servers, online network ... - 2014 May 29

Engineer Network

Tampa, FL, 33607
... NW Systems (Washington, DC) 07/2006 – 05/2007 Lead Network Engineer • Supported two separate networks for Army Corps of Engineers helpdesk office consisting of 1200+ users. • Migrated networks to Cisco layer 3 collapsed core hierarchy of 6500’s/4000 ... - 2014 May 25

Technician Support

Safety Harbor, FL
... Migration from Banyan Vines to Windows NT Help Desk / Desktop Support Provided support to 4500 end users GTE – BOSTON, MA January – September 1999 Deployment Technician/Helpdesk, Contractor Network Diagnostics Help Desk / Desktop Support DAMICA D. ... - 2014 Apr 16

Manager System

Spring Hill, FL
... Involved in troubleshooting Helpdesk Tickets and Change Requests of Production issues using the Action Request System tool Remedy. Environment: J2EE, Remedy 6.0, Oracle10g, SQL Server 2005, Netezza 4.0 (EDW), MicroStrategy 9.0. Symantec Corporation, ... - 2013 Dec 03
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