| Resume alert | Resumes 81 - 90 of 118 |
Customer Service Quality Assurance
Charlotte, NC
... • Manage PTO and Time Off request to ensure optimum coverage of the helpdesk. • Ensure key objectives are achieved across the team through both online (live) production support and offline management and work time for the assigned group of employees ... - 2013 Nov 20
... • Manage PTO and Time Off request to ensure optimum coverage of the helpdesk. • Ensure key objectives are achieved across the team through both online (live) production support and offline management and work time for the assigned group of employees ... - 2013 Nov 20
IT Technician, Technical Support
Kannapolis, NC
... terminal and connected each unit into the network for Regis • Installed IOS, WIC and VDM into Cisco router and troubleshot VOIP with helpdesk for Embassy Suites • Installed Cisco switch and troubleshot POS and network with helpdesk for World Market. ... - 2013 Sep 12
... terminal and connected each unit into the network for Regis • Installed IOS, WIC and VDM into Cisco router and troubleshot VOIP with helpdesk for Embassy Suites • Installed Cisco switch and troubleshot POS and network with helpdesk for World Market. ... - 2013 Sep 12
Project Manager Customer Service
Charlotte, NC
... Respond to helpdesk tickets and emails.. Resolve issues ranging from Active Directory network password issues to complete workstation reimaging. Participate in enterprise level migration of all workstations from Windows XP to Windows7. Designated as ... - 2013 Sep 10
... Respond to helpdesk tickets and emails.. Resolve issues ranging from Active Directory network password issues to complete workstation reimaging. Participate in enterprise level migration of all workstations from Windows XP to Windows7. Designated as ... - 2013 Sep 10
Active Directory Technical Support
Charlotte, NC, 27519
... Skilled in LAN/WAN Administration, Server Maintenance, Helpdesk and Telecommunications support. . Experienced in Active Directory and Exchange migrations and as wells as administration/ technology refresh/deployment projects requiring computer ... - 2013 May 29
... Skilled in LAN/WAN Administration, Server Maintenance, Helpdesk and Telecommunications support. . Experienced in Active Directory and Exchange migrations and as wells as administration/ technology refresh/deployment projects requiring computer ... - 2013 May 29
Sales Engineer
Charlotte, NC, 28269
... Sales Technical Support Engineer, Sales Representative, Service Coordinator - Managed the setup and initialization of a helpdesk and dispatching system for the Tulsa Public School System for maintenance of all district computers, video and TV, VCR ... - 2013 May 03
... Sales Technical Support Engineer, Sales Representative, Service Coordinator - Managed the setup and initialization of a helpdesk and dispatching system for the Tulsa Public School System for maintenance of all district computers, video and TV, VCR ... - 2013 May 03
Customer Service Manager
Charlotte, NC, 28215
... Helpdesk Technician, Jan 2009 to Oct 2010 Sprint – Concord, NC Handled technical troubleshooting within an enterprise environment, including: Internet connectivity, security, programming, installations, maintenance, and upgrades. Handled incoming ... - 2013 May 02
... Helpdesk Technician, Jan 2009 to Oct 2010 Sprint – Concord, NC Handled technical troubleshooting within an enterprise environment, including: Internet connectivity, security, programming, installations, maintenance, and upgrades. Handled incoming ... - 2013 May 02
Manager Management
Charlotte, NC, 28117
... Professional written and verbal communication skills, problem resolution abilities, agent performance evaluation and training, maintaining proprietary confidentiality, and Helpdesk functionality ? Excellent analytical skills for contract ... - 2013 Apr 20
... Professional written and verbal communication skills, problem resolution abilities, agent performance evaluation and training, maintaining proprietary confidentiality, and Helpdesk functionality ? Excellent analytical skills for contract ... - 2013 Apr 20
Project Manager Management
Charlotte, NC
... Responsible for Helpdesk Operations . Led the day-to-day Financial Administration for the entire IT department. . Responsible for Vendor Management . Responsible for budget and invoice processing . Responsible for contract reviews and analysis. . ... - 2013 Mar 03
... Responsible for Helpdesk Operations . Led the day-to-day Financial Administration for the entire IT department. . Responsible for Vendor Management . Responsible for budget and invoice processing . Responsible for contract reviews and analysis. . ... - 2013 Mar 03
Security Project Manager
Charlotte, NC
... Designed Windows 2003 Certificate Services (PKI) schema and certificate structure for enterprise useImplemented companywide Password Self-Service portal.Reduced password-reset helpdesk calls by a minimum of 5,000 annually, saving more than $110,000 ... - 2013 Jan 24
... Designed Windows 2003 Certificate Services (PKI) schema and certificate structure for enterprise useImplemented companywide Password Self-Service portal.Reduced password-reset helpdesk calls by a minimum of 5,000 annually, saving more than $110,000 ... - 2013 Jan 24
Customer Service Data
Charlotte/Concord, NC, 28025
... 12/2011- Present Pharmacy Helpdesk Agent As a Leader in outsourcing for CVS Caremark, and healthcare companies. I provide customer service to the pharmacies nationwide as they process claims for prescriptions for all health plans. And I assist with ... - 2012 Dec 13
... 12/2011- Present Pharmacy Helpdesk Agent As a Leader in outsourcing for CVS Caremark, and healthcare companies. I provide customer service to the pharmacies nationwide as they process claims for prescriptions for all health plans. And I assist with ... - 2012 Dec 13