| Resume alert | Resumes 71 - 80 of 118 |
Project Manager
Charlotte, NC
... Mentored client’s helpdesk associates to understand technology requests and translate those requests into deliverable technical services. Raised performance standards of new and existing personnel through training and knowledge sharing web sessions ... - 2015 Mar 31
... Mentored client’s helpdesk associates to understand technology requests and translate those requests into deliverable technical services. Raised performance standards of new and existing personnel through training and knowledge sharing web sessions ... - 2015 Mar 31
Developer Sql Server
Charlotte, NC
... Provide helpdesk support and identify application problems and researches and recommends appropriate solutions to the user’s satisfaction Generate and enchanced data reports for di fferent departments that saved hours weekly while increasing ... - 2015 Mar 30
... Provide helpdesk support and identify application problems and researches and recommends appropriate solutions to the user’s satisfaction Generate and enchanced data reports for di fferent departments that saved hours weekly while increasing ... - 2015 Mar 30
Engineer Project Manager
Cornelius, NC
... Enhancement of reporting for District Helpdesk application. Database administration for same. . Systems Administration and Database Administration of workstation inventory system. Creation of monitoring system and enhanced reporting for same. . ... - 2015 Feb 01
... Enhancement of reporting for District Helpdesk application. Database administration for same. . Systems Administration and Database Administration of workstation inventory system. Creation of monitoring system and enhanced reporting for same. . ... - 2015 Feb 01
Computer Operator II, Helpdesk, Systems Admin.
Concord, NC
... CMC Northeast Medical Center, Concord, NC 2003 2008 Computer Operator II Opened up in morning for everybody and dealt with hospital software and helpdesk software. I ran helpdesk from 7 9 am Monday thru Friday. I did daily task that had to be done ... - 2015 Jan 31
... CMC Northeast Medical Center, Concord, NC 2003 2008 Computer Operator II Opened up in morning for everybody and dealt with hospital software and helpdesk software. I ran helpdesk from 7 9 am Monday thru Friday. I did daily task that had to be done ... - 2015 Jan 31
Customer Service Technical Support
Charlotte, NC
... August, 2013 - April, 2014 Innovative Talent Solutions Sanford, NC Help Desk Associate Campaign: the Pantry/ Kangaroo Express Provided helpdesk technical support to the Pantry/Kangaroo Express stores for all their systems including, but limited to ... - 2014 Nov 11
... August, 2013 - April, 2014 Innovative Talent Solutions Sanford, NC Help Desk Associate Campaign: the Pantry/ Kangaroo Express Provided helpdesk technical support to the Pantry/Kangaroo Express stores for all their systems including, but limited to ... - 2014 Nov 11
Engineer Management
Charlotte, NC
... Provide escalated troubleshooting support for Helpdesk. Administer, schedule, and monitor production flows, server availability, backup processes, and batch scheduling. Train user groups and third-party service providers. Key Achievements: . ... - 2014 Sep 19
... Provide escalated troubleshooting support for Helpdesk. Administer, schedule, and monitor production flows, server availability, backup processes, and batch scheduling. Train user groups and third-party service providers. Key Achievements: . ... - 2014 Sep 19
Customer Service Management
Charlotte, NC
... Project coordinator/Management Production Support Analyst,Team Lead/Supervisor/Shift Lead in Command Center, Data Center, Helpdesk, Call Center and Global Operation environments within the Information Technology, Financial,Retail and Banking Arena. ... - 2014 Aug 28
... Project coordinator/Management Production Support Analyst,Team Lead/Supervisor/Shift Lead in Command Center, Data Center, Helpdesk, Call Center and Global Operation environments within the Information Technology, Financial,Retail and Banking Arena. ... - 2014 Aug 28
Engineer Technician
Charlotte, NC
... Responsible for Windows desktop/helpdesk and hardware break/fix support contracts. • Windows 7/8 Lenovo desktop support (250+ users) for Shutterfly Inc. in Charlotte, NC. Managed Assets using DELL KACE software. 2004 - 2012 Pomeroy IT Solutions, ... - 2014 Jun 30
... Responsible for Windows desktop/helpdesk and hardware break/fix support contracts. • Windows 7/8 Lenovo desktop support (250+ users) for Shutterfly Inc. in Charlotte, NC. Managed Assets using DELL KACE software. 2004 - 2012 Pomeroy IT Solutions, ... - 2014 Jun 30
Manager Customer Service
Charlotte, NC
... on their Windows 7 PC • Troubleshot and resolved any issues with the migration process as well as provided tips for using Windows 7 • Logged the PC inventory using HelpStar January 2013 - February 2014 Helpdesk Analyst II Oldcastle Materials, Inc. ... - 2014 Jun 04
... on their Windows 7 PC • Troubleshot and resolved any issues with the migration process as well as provided tips for using Windows 7 • Logged the PC inventory using HelpStar January 2013 - February 2014 Helpdesk Analyst II Oldcastle Materials, Inc. ... - 2014 Jun 04
Customer Service Representative
Charlotte, NC
... Relieved on each helpdesk area, rapidly refining both technical expertise and communication talents that prompted several offers to supervise the area in the absence of senior personnel. Successfully pacified hostile or antagonistic callers and ... - 2013 Nov 23
... Relieved on each helpdesk area, rapidly refining both technical expertise and communication talents that prompted several offers to supervise the area in the absence of senior personnel. Successfully pacified hostile or antagonistic callers and ... - 2013 Nov 23