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Charlotte, NC
Christian Okabe Charlotte, NC ***** ad3fnu@r.postjobfree.com Phone: 704-***-**** * ***** ** ****** ***, IT Helpdesk, Customer Service, Windows Migration, and Desktop Support Experience https://www.linkedin.com/in/christian-okabe-868897213/ EDUCATION ...
- Feb 07
Concord, NC
... and automation Documentation Skills 11/05-01/10 Manulife Financial, Boston, MA MTS, Helpdesk, Desk side, Special Project Manager (Started as contactor to Permanent position) Part of integration team merging John Hancock and Manulife Technology . ...
- 2023 Dec 30
Mooresville, NC
... IntegriTel Wireless Communication – Maplewood, NJ 02/2007 – 03/2008 LAN Administrator Set-up workstations, troubleshot problems, set-up, managed and maintained company’s data closet, and served as helpdesk tech for company’s staff. Military Service ...
- 2023 Nov 15
Charlotte, NC
... Helpdesk Tech USAF - Hampton, VA September 2019 to June 2020 - Provided first/second level contact and problem resolution for customer issues. - Used diagnostic tools to troubleshoot problems associated with network connectivity, and workstation ...
- 2023 Nov 14
Charlotte, NC
... ●Co-lead of helpdesk team of 12 helpdesk analyst. ●Rewrote and updated group policy with new domain move and domain level raise. ●Designed SharePoint master page and page layouts, serving as company's main SharePoint support for all technical ...
- 2023 Nov 06
Denver, NC
... Tracked and resolved issues through the Tech Excel helpdesk ticketing system. Conducted daily operation meetings to address urgent matters and coordinated action plans. Led several projects within the organization to provide technology upgrades and ...
- 2023 Oct 16
Harrisburg, NC
... Responsible for managing and overseeing Customer Tech Support Responsible for managing and overseeing Customer Onboarding Responsible for Customer Account Management Responsible for Company Employee IT HelpDesk Creates Standard Operating Procedures ...
- 2023 Oct 04
Charlotte, NC
... Possess extensive knowledge of customer service, helpdesk operations, information systems, networking concepts, installation, and configuration of computer systems. Adept at quickly mastering new concepts and has a desire to master the latest ...
- 2023 Aug 17
Charlotte, NC
... Skills Technology Planning User Training Helpdesk Administration Network Configuration Critical Thinking Data Management Team Building Planning & Organizing Active Listening Operating System Installation Technical Staffing Presentations and Public ...
- 2023 Aug 01
Charlotte, NC, 28202
... OSPF, EGP, EIGRP, BGP, IS-IS, TRACEROUTE, Ipconfig, NetStart, Ping, Wireshark, PRTG Telnet, Hotspot, SolarWinds, SNMP, TCP/Dump, TCP/Ip, SolarWinds Web Helpdesk, Connect Wise, OS Ticket, Network Deployment Lan Construction, Inventory, TDR, Etc... ...
- 2023 Jun 02