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Resumes 71 - 80 of 142 |
Charlotte, NC
... oTechnical resource Become the functional expert on the Oracle contracts, Projects & Teleservices (Service-Now integration) Point person for IT helpdesk tickets opened related to finance and service issues Key representative in the quote to cash ...
- 2016 Mar 14
Waxhaw, NC, 28173
... the company time and helping meeting change over date in March 2008 Coca-Cola Consolidated 05/2007 - 07/2007 Charlotte NC Helpdesk Analyst • Resolved software problems related to MS Office 2003 • Handled various VPN network issues: connectivity, ...
- 2015 Jul 28
Charlotte, NC
... Trained employees on how to use the helpdesk system; wrote documentation which assisted in the training of personnel. WBTV - Charlotte, NC April 2005 - June 2006 Web Developer Worked directly with the sales staff to cater to their clients’ needs for ...
- 2015 Jul 27
Huntersville, NC
... environment Areas of Expertise Windows XP,7,8 Complaint Handling & Resolution Customer Service Administration Support Helpdesk/Call Center Service Desk Global Financial Management Helpdesk & Training Front-End Supervision Phone & Online Support ...
- 2015 Jul 15
Charlotte, NC
... Mentored client’s helpdesk associates to understand technology requests and translate those requests into deliverable technical services. Raised performance standards of new and existing personnel through training and knowledge sharing web sessions ...
- 2015 Mar 31
Charlotte, NC
... Provide helpdesk support and identify application problems and researches and recommends appropriate solutions to the user’s satisfaction Generate and enchanced data reports for di fferent departments that saved hours weekly while increasing ...
- 2015 Mar 30
Concord, NC
... CMC Northeast Medical Center, Concord, NC 2003 2008 Computer Operator II Opened up in morning for everybody and dealt with hospital software and helpdesk software. I ran helpdesk from 7 9 am Monday thru Friday. I did daily task that had to be done ...
- 2015 Jan 31
Charlotte, NC
... August, 2013 - April, 2014 Innovative Talent Solutions Sanford, NC Help Desk Associate Campaign: the Pantry/ Kangaroo Express Provided helpdesk technical support to the Pantry/Kangaroo Express stores for all their systems including, but limited to ...
- 2014 Nov 11
Charlotte, NC
... Provide escalated troubleshooting support for Helpdesk. Administer, schedule, and monitor production flows, server availability, backup processes, and batch scheduling. Train user groups and third-party service providers. Key Achievements: . ...
- 2014 Sep 19
Charlotte, NC
... Project coordinator/Management Production Support Analyst,Team Lead/Supervisor/Shift Lead in Command Center, Data Center, Helpdesk, Call Center and Global Operation environments within the Information Technology, Financial,Retail and Banking Arena. ...
- 2014 Aug 28