| Resume alert | Resumes 81 - 90 of 142 |
Chief Information Officer
Cramerton, NC
... c) Implemented Global Helpdesk package with 7 x 24 support in five local languages. d) Moved company to defined industry SLA’s for IS services. e) Moved critical applications to being hosted in a Tier 3 versus Tier 1 rated data center. f) Includes ... - 2014 Jul 23
... c) Implemented Global Helpdesk package with 7 x 24 support in five local languages. d) Moved company to defined industry SLA’s for IS services. e) Moved critical applications to being hosted in a Tier 3 versus Tier 1 rated data center. f) Includes ... - 2014 Jul 23
Engineer Technician
Charlotte, NC
... Responsible for Windows desktop/helpdesk and hardware break/fix support contracts. • Windows 7/8 Lenovo desktop support (250+ users) for Shutterfly Inc. in Charlotte, NC. Managed Assets using DELL KACE software. 2004 - 2012 Pomeroy IT Solutions, ... - 2014 Jun 30
... Responsible for Windows desktop/helpdesk and hardware break/fix support contracts. • Windows 7/8 Lenovo desktop support (250+ users) for Shutterfly Inc. in Charlotte, NC. Managed Assets using DELL KACE software. 2004 - 2012 Pomeroy IT Solutions, ... - 2014 Jun 30
Manager Customer Service
Charlotte, NC
... on their Windows 7 PC • Troubleshot and resolved any issues with the migration process as well as provided tips for using Windows 7 • Logged the PC inventory using HelpStar January 2013 - February 2014 Helpdesk Analyst II Oldcastle Materials, Inc. ... - 2014 Jun 04
... on their Windows 7 PC • Troubleshot and resolved any issues with the migration process as well as provided tips for using Windows 7 • Logged the PC inventory using HelpStar January 2013 - February 2014 Helpdesk Analyst II Oldcastle Materials, Inc. ... - 2014 Jun 04
Customer Service Human Resources
Fort Mill, SC
... • Achieves and maintains expertise to navigate and accurately record information with several business applications including HR data (PeopleSoft), applicant tracking system (BrassRing), case management tracking (HR Helpdesk), and vendor websites. • ... - 2014 Apr 14
... • Achieves and maintains expertise to navigate and accurately record information with several business applications including HR data (PeopleSoft), applicant tracking system (BrassRing), case management tracking (HR Helpdesk), and vendor websites. • ... - 2014 Apr 14
Sales Account Executive
Belmont, NC
... offers cloud infrastructure software, content management, Information management, helpdesk and asset management software, application management and dependency mapping software, and performance/capacity management software to Fortune 1000 accounts. ... - 2014 Mar 18
... offers cloud infrastructure software, content management, Information management, helpdesk and asset management software, application management and dependency mapping software, and performance/capacity management software to Fortune 1000 accounts. ... - 2014 Mar 18
Customer Service Representative
Charlotte, NC
... Relieved on each helpdesk area, rapidly refining both technical expertise and communication talents that prompted several offers to supervise the area in the absence of senior personnel. Successfully pacified hostile or antagonistic callers and ... - 2013 Nov 23
... Relieved on each helpdesk area, rapidly refining both technical expertise and communication talents that prompted several offers to supervise the area in the absence of senior personnel. Successfully pacified hostile or antagonistic callers and ... - 2013 Nov 23
Customer Service Quality Assurance
Charlotte, NC
... • Manage PTO and Time Off request to ensure optimum coverage of the helpdesk. • Ensure key objectives are achieved across the team through both online (live) production support and offline management and work time for the assigned group of employees ... - 2013 Nov 20
... • Manage PTO and Time Off request to ensure optimum coverage of the helpdesk. • Ensure key objectives are achieved across the team through both online (live) production support and offline management and work time for the assigned group of employees ... - 2013 Nov 20
Project Manager Customer Service
Charlotte, NC
... Respond to helpdesk tickets and emails.. Resolve issues ranging from Active Directory network password issues to complete workstation reimaging. Participate in enterprise level migration of all workstations from Windows XP to Windows7. Designated as ... - 2013 Sep 10
... Respond to helpdesk tickets and emails.. Resolve issues ranging from Active Directory network password issues to complete workstation reimaging. Participate in enterprise level migration of all workstations from Windows XP to Windows7. Designated as ... - 2013 Sep 10
Manager Project
Charlotte, NC, 28134
... • Standardized enterprise system setup, maintenance schedule and system module utilization to reduce issue resolution times, licensing support fees and allow issues to be resolved by helpdesk. IT Manager / Asst. IT Manager Oakland, CA (2001 – 2003) ... - 2013 Jul 03
... • Standardized enterprise system setup, maintenance schedule and system module utilization to reduce issue resolution times, licensing support fees and allow issues to be resolved by helpdesk. IT Manager / Asst. IT Manager Oakland, CA (2001 – 2003) ... - 2013 Jul 03
Engineer Quality
Charlotte, NC, 28227
... (10/96 - 09/98) • QA test technician for the advanced software and hardware solutions lab IBM Technical Support (Helpdesk-3), CDI Info. Services, Morrisville, NC (02/96 - 10/96) • Provided technical support for software and hardware on IBM pc's and ... - 2013 Jun 06
... (10/96 - 09/98) • QA test technician for the advanced software and hardware solutions lab IBM Technical Support (Helpdesk-3), CDI Info. Services, Morrisville, NC (02/96 - 10/96) • Provided technical support for software and hardware on IBM pc's and ... - 2013 Jun 06