Helpdesk resumes in Markham, ON, Canada

Ajax, ON, Canada
... Started position was level 1 helpdesk and then was moved to 2nd Level due to excellent performance. CIBC, Toronto . Jun 2007 – Dec 2007 LAN Administrator (6 months Contract) Contract Position for 6 months. Provide access and manage access as per ... - 2020 Jan 14

Toronto, ON, M3J 1L4, Canada
... Gathered user-requirements and designed a system that reduced response time on the helpdesk from 20mins. to 10mins. Communication skills for providing training, establishing and administering governance and control, and building and maintaining ... - 2020 Jan 11

Toronto, ON, Canada
... Take inbound calls for bank machine, brank and POS (Burger King) HEAT POS helpdesk. Take overflow calls from Level 1 Green Machine when they closed at 8PM. Created escalations spreadsheet using Word or Excel. Skills OKTA, PulseSecure, McAfee ... - 2019 Dec 13

Brampton, ON, Canada
... • Staff a helpdesk and answer any question guests may have (assist anywhere between 800-1000 guests) Vice-President – Marketing Associate and Representative 09/2016 to 06/2017 Criminology & Sociology Society, University of Toronto – Mississauga, ... - 2019 Oct 30

Aurora, ON, L4G, Canada
... WORK EXPERIENCE Manager, IT (North America) – Sept 2018 - Present Enwave Energy Corporation, Toronto, Ontario Reporting to the VP of IT, my responsibilities include implementation and management of North American helpdesk, vendor management, ... - 2019 Oct 25

Woodbridge, ON, Canada
... PIN, PowerPoint, MS Project, SAS, SharePoint, Word, Visio, Salesforce, Siebel CRM, BMC Remedy Knowledge Management (Helpdesk ticketing system), ADP/Broadridge PROFESSIONAL EXPERIENCE Business Systems Analyst SunLife Financial, Waterloo, ON ... - 2019 Oct 14

Markham, ON, Canada
... Project: IT care and Helpdesk IT Care and Helpdesk enables the employees to create and log tickets related to any problems/issues they have. On the other hand another application for the Helpdesk Team is developed to trace these tickets and respond. ... - 2019 Oct 09

Mississauga, ON, Canada
... SCHNEIDER ELECTRIC CANADA, Mississauga, ON 2016 to 2019 Quality Project Manager Organized surveys, analyzing the results based on response to determine customer satisfaction tracking helpdesk, warranty and repair service and commissioning. ... - 2019 Aug 15

Pickering, ON, Canada
... to Trade Floor Executives (..back) Service Desk Level 2 Support, CIBC Bank Dealt with all escalated issues from the front-line Helpdesk (Hardware/software/Applications/Infrastructure) Supported all CIBC and subsidiary organizations' employees on IT ... - 2019 Aug 03

Toronto, ON, Canada
... to staff in person or over phone Used to monitor and respond quickly and effectively to requests received through the IT helpdesk Keeping track of inventory Setup and Deploy Hospital laptops/computer/ work station on Wheels Help Desk Technician ... - 2019 Aug 02